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fatal exception

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Name: John
Date: August 25, 2001 at 01:46:11 Pacific
Comment:

OS winME...... I get a fatal exception every so often for no real reason.. error. "002 c0030d12 in vxd from 0028 c002f285 in vxd" if anyone can help, thanks in advance.



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Response Number 1
Name: Trev
Date: August 26, 2001 at 12:36:33 Pacific
Reply:

I've no idea what would cause this, but try the VXD section of these tweaks:

Here is some general troubleshooting advice for Windows ME, assuming you have tried the built in troubleshooters without success. These moves solve a large number of ME problems and conflicts. I do these with a new system anyway, just so it runs well.

1. First, set a system restore point so that you can go all the way back if you want to (Start, Programs, Accessories, System Tools, System Restore)
2. Disable all forms of power management (Right click on desktop, Properties, Screensaver, Settings, set the turn offs and the standby to “never” – while you’re in screensaver set it to none). Disable power management in your PC Bios as well (reboot, press Delete until you see the Bios, put in the password if you have one, find the power management section and ensure power management is disabled, save and exit – reboot)
3. Check various hardware settings. Make sure that DMA is enabled for your CD drive, DVD drive, hard disks if they are DMA compatible - right click on My Computer then go to Properties, Device Manager, find each device and click on it, then go to its properties box, settings tab and check the DMA box. Again, don't worry - if it isn't able for DMA it should uncheck itself on a reboot - you can look again and see. Enabling DMA makes a huge difference to games and DVDs in Windows ME. Check the Video card settings (Right click “My Computer”, Properties, Device Manager, Performance, Graphics, set accelerator to maximum), While you’re in Performance, click File System, Hard Disk, set the sliders fully to the right and change the role of the PC from desktop to network server even if it’s not – this increases speed of access). Click Floppy Disk and uncheck the search for floppy drives box. Click CD Rom and check the cache size is large and the optimisation box is correct for your drive. Click removable disk if you have one and enable write behind caching. Don’t go near “troubleshooting”.
4. Run the Direct X tests. Start, Run, type dxdiag, press Enter, go through the tabs and look at the reports at the bottom, run the sound and video tests, update any drivers it suggests at component manufacturer’s website. (If in doubt try www.drivershq.com )
5. Disable all the potential conflicts that come with ME, such as all scheduled tasks in Start, Programs, Accessories, System tools, Scheduled tasks, by using the properties box on each task (right click to get it). Remove Universal Plug and Play if it is installed (Start, Settings, Control Panel, Add Remove Programs, Windows Setup, Communications, Details, uncheck the box). This is a program which is designed to tell your central heating etc to start in Microsoft’s future world, but what it does is call home on the internet, so it can conflict with lots of things. Don't let Norton (or equivalent utilities or anti-virus programs) run any scheduled tasks - when installing Systemworks 2001 or equivalent, tell it that you will do all your tasks manually, except for virus autoscan. Note that Norton 2000 is not compatible with ME.
6. Disable active desktop, it uses resources (right click on the desktop, active desktop, make sure the web content line is unchecked). Don’t use wallpaper while troubleshooting (right click desktop, properties, background, set wallpaper to “none”).
7. If you have Office installed disable Findfast (first go to Start, Settings, Control Panel, Find Fast, delete the indexes, look in the menus and uncheck “run at startup”. Next get out your Office CD 1 and in the maintenance mode of the setup program go to Office Tools and make Find Fast unavailable.) Disable the Office toolbar while troubleshooting if you use it. It causes some conflicts. Make sure you have service releases 1a and 2.0 installed if you are using Office 2000 with ME.
8. ME instals a generic VXD driver called VMM32.VXD which causes lots of crashes and hangs and sometimes gives a message mentioning VMM. It is replacing 8 other drivers in ME which should be installed into the System folder. The relevant devices will then choose the proper driver instead of the virtual VMM one by preference. So, go to C:\Windows\Options\Cabs (or C:\Windows\Options\Instal on some PCs), find Win 20 which looks like a Zip file (it’s an installation Cab), use an Unzip program to look inside and find these 8 drivers – vcomm.vxd, vdd.vxd, vflatd.vxd, vdmad.vxd, vmouse.vxd, configmg.vxd, ntkern.vxd, and ios.vxd Extract these files to the C:\Windows\System directory and reboot. These changes solve a lot of hanging, crashing, startup and shutdown problems in ME. (If you want an explanation look at http://www.easttexaschat.com/_tips/VxD_drivers.htm)
9. Update all device drivers to the newest ME compatible versions from the manufacturers’ websites.
10. If all this hasn’t solved your problem, update VIA chipset patches, update graphics card BIOS if it has one, update PC BIOS.
11. For general performance boost, If you have room to create a separate partition for your Windows swap file, do what it says at www.easttexaschat.com/_tips/virtual_memory.htm
12. If you have to format your C drive and reinstall ME, set it up as above, and install only one of your programs at a time. Test your problem between each program installation. If you find it’s a program, see if there’s a patch at the manufacturer’s website.

When you’ve done all this, leave it that way even if you’re problem is solved – the system will be a lot healthier for it!

Regards, Trev


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Response Number 2
Name: nobody
Date: September 4, 2001 at 07:57:07 Pacific
Reply:

I always ask this..did you just put in a new video Card?...Lets say Geforce2 mx 200?? :)


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Fatal Exception and Kernel32 www.computing.net/answers/windows-me/fatal-exception-and-kernel32/10230.html

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