I bought my computer with Windows and everything pre-installed. All I have is a recovery disk. I've had a lot of problems and I think I'm just going to use the factory restore. I heard somewhere, that every time you use the factory restore, it takes life away from your computer. (does that make sense?)Is that true?

No Sara that is not true. I thihk you are confusing the WPA in XP with Windows ME. ~me~

I just did factory restore and updated most of the Windows Updates. I'm starting to think the root of the problem with my computer is the McAfee Virus Scan. Everytime I go to use it, my computer crashes. I have uninstalled it and reinstalled it countless times but it just doesn't want to work. All I want is for my computer to go a day with out crashing. I can't check for viruses. Is it the Virus Scan? Should I dump it and go buy a newer version? I wish I knew more about computers! Thanks

Get rid of Mcafee,and get Norton,or even AVG,which you can get a free version of. Make sure you back up all the stuff you've added/saved/downloaded to CD with your easyCDcreator(or whatever burning program you have).It'll make things alot easier if/after you do a system recovery.Save stuff like Favorites,Pictures as well.

Sara, Learning about how to use MSCONFIG in Windows Me can eliminate alot of problems in Windows Me! Go To START/RUN/ type MSCONFIG when the System Configuration Utility pops up click on the startup tab and see whats loading at startup . Having to many things loading at startup can cause you to have low system resources and cause alot of the problems you describe. Eliminate applications that you can activate on a as need basis. I also installed Norton Utilities and the frist time I ran a scan it found 13 errors and repaired them. After I boot up my system the user resources are at 94% ! Right after bootup right click on My Computer , click on properties , then click on the performannce tab and it will show you what your user resources are at. If they are low from the start , you need to reconfigure yor system and free up some resources . LOL, Nick

The KLEZ ruined the McAfee program and Escan program. Some files get infected and you just have to dump it.

Sara, Here are ref. to Trev's posts that should help you with your problems. They helped Me get my computer working well. http://www.burzurq.com/forum/trevtweak.html http://www.computing.net/windowsme/wwwboard/forum/24159.html Copy and paste in your address bar. It is a long list of things to do but it is worth the effort. Hope this helps you. thebest2uDon