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DW.exe error message

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Name: Dirk
Date: May 28, 2002 at 06:41:48 Pacific
Comment:

I have a SONY VAIO (PCV-LX800/700 (V28.0)) running Windows ME. Upon startup, I get an error message: "Dw has caused an error in DW.exe. Dw will now close." Major or minor problem? What to do?

Thanks for any help.



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Response Number 1
Name: jFrOg
Date: May 28, 2002 at 08:29:40 Pacific
Reply:

DW.exe is a feedback tool used by Microsoft to analyze and develop fixes for instances of crashes on users' computers. DW.exe ships with all editions of Office and is installed by default with Office XP.

Don't know if that info gives you a clue on what to do, but I would suggest looking for the file on the Office CD and then copying it on top of the one on your HD.

~me~


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Response Number 2
Name: Harish Swaminathan
Date: June 22, 2002 at 12:32:51 Pacific
Reply:


this error shall occured in WIN 98 as "Invalid page fault
DW.EXE at 0177:0043122c"
Do a selective startup , reset the start up item
Error Message will not occur again

This DW.exe is a feedback tool used by Microsoft to analyze and develop fixes for instances of crashes on users' computers.

MSDN Help


http://msdn.microsoft.com/library/ default.asp?url=/library/en-us/xpreskit/ html/adma05.asp"


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Response Number 3
Name: Tony Harlan
Date: June 28, 2002 at 12:27:25 Pacific
Reply:

Hello. I am also getting the error message when I startup my computer running Windows ME. I just started happening today, and I found the file DW.exe in a file marked "DOWNLOADWARE." I'm not sure why it is there, since you are reporting it to be standard on all Microsoft Office systems. My CPU seems to be running at a much slower speed since I've gotten the error. How do you suggest doing a selective startup? I would really like to get this problem dealt with soon. Thank you!
-T-


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Response Number 4
Name: Dimas
Date: June 29, 2002 at 07:46:51 Pacific
Reply:

i have something problem with my windows like:

- error with explore
- error with DW.exe

Thosse program make my computer cannot run any more!!! oh yach!! my windows is Milenium edition.

so!! what should i do!!! because i was reinstal my windows twice!!! should i reinstall it again??

Please replay my question in my email!!! tahnksyou very much!!!


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Response Number 5
Name: Wes
Date: June 30, 2002 at 16:22:37 Pacific
Reply:

-Click on start-->RUN
-type in "MSCONFIG"
-Goto the startup tab in the top right hand corner
-uncheck the DW thing


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Response Number 6
Name: aaron
Date: June 30, 2002 at 22:22:10 Pacific
Reply:

i have the DW.exe error as well and i have no clue on wat 2 the infomation at the top sort of gave me a hint on where 2 start but i still don't get it. No ofence but can some one pleas try 2 be more speceific about it so i know exactly wat 2 do

Thanks Heaps


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Response Number 7
Name: gerald crider
Date: July 1, 2002 at 09:03:02 Pacific
Reply:

ok so if i go in and shut that prog.down is it going to cause any other probs,see its my sisters pc and i built one just the same for my kids running windows me on both could i just do a reformat and reinstall if i wanted to would that solve the prob too??there both home pcs my kids dont have that prog.in there start up tab??aint had a chance to get to hers yet.would sytem restore work as well?thanks jerry the fat boy crider


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Response Number 8
Name: MikeP
Date: July 1, 2002 at 12:44:53 Pacific
Reply:

It's a spyware program in the startup caused Media Load Installer
It appears when you download Kaza or other programs that include spyware.
You can either remove medialoadinstaller within msconfig,go into the registry and delete hkey_local_machine\software\microsoft\windows\currentversion\run\medialoadinstaller
or
go into add/remove programs within the control panel and remove mediaload


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Response Number 9
Name: Franny
Date: July 2, 2002 at 04:18:55 Pacific
Reply:

I went to run, then msconfig then start up and unchecked the medialoader. Even after unchecking medialoader I still cant get games to load like big money on msn.com. What is the medialoader ? Did this come with Kazaa that I downloaded which appears to have created all these problems? If I delete medialoader will it cause problems else where on my pc? Any help here would be appreciated.


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Response Number 10
Name: dennisl
Date: July 2, 2002 at 07:35:52 Pacific
Reply:

I found the Downloadware folder on my daughter's computer & as well as the Dw file is a folder called temp & inside this is a file ml.exe (media loader).
The add/remove programmes seems best method as it does not involve registry editing,assuming of course that it appears in add/remove programmes (will check later).
Make sure you export a copy of of the registry before editing if you decide on that method.

Incidentally did anyone else get a dial up box appear before the Dw message?

Rgds

Dennis


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Response Number 11
Name: steve toal
Date: July 2, 2002 at 11:17:39 Pacific
Reply:

Thanks to all who replied, MikeP ( response No 8 ) solved my problem so thanks especiallyu to him


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Response Number 12
Name: chip
Date: July 3, 2002 at 01:33:25 Pacific
Reply:

I had the same thing.. I installed Kazaa but when I removed it and use ADAWARE to remove the spyware my system give me an error message when it boots up. What I did; I use find and type DW.exe. you will see two of them.. the one officially done by microsoft and the other done by another company. I remove the dw.exe made by another company (not microsoft) it's red color and look odd. I deleted it and now my pc is working just fine. I hope this help you with the problem.


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Response Number 13
Name: Mitch from Dell
Date: July 3, 2002 at 06:42:14 Pacific
Reply:

To Fix this error.
-Click on start-->RUN
-type in "MSCONFIG"
-Goto the startup tab in the top right hand corner and look for an entry named
MEDIA LOAD INSTALLER - uncheck it.
It will surely fix the issue. Trust me..


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Response Number 14
Name: Raelene
Date: July 6, 2002 at 07:46:16 Pacific
Reply:

Hey look i just wanna say thanks to yall i had the same problem with dat DW.exe when i went to that startup thing the dw wasn't there so i went to dat mediaload thing and i also was getting another error i think it was msbb when i unchecked dat box its all gone so yeah thanks yall now i just have one more problem to take care of.
Bye have a good day.


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Response Number 15
Name: chev
Date: July 7, 2002 at 08:44:37 Pacific
Reply:

Well here is my 2 cents worth.
I had someone had the same problem what I did backup the regestry, than I searched for dm.exe found one and deleted that line works great try it :)
have fun


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Response Number 16
Name: heyjude
Date: July 7, 2002 at 21:28:52 Pacific
Reply:

I just read all of the above messages concerning dw.exe and decided to investigate all of the advice. Lo and behold!! It's a form of Trojan virus. I'll give you what I found. Then go to your files and look for downloadware, check out your add/remove program for downloadware and if it's there, get rid of it. It's not part of Microsoft Office at all. If you find this all hard to believe, look around for yourself. Here's what I found that got me started.
"Symantec Security Response - W32.HLLW.DW
W32.HLLW.DW is a Trojan that copies itself to A:\Dw.exe and %Windows%\DWServise.exe. It continuously attempts to copy itself to drive."


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Response Number 17
Name: Sassy
Date: July 8, 2002 at 03:17:35 Pacific
Reply:

*sighs* Tried it all and can't access anything with the dw.exe error. Stumped and feeling hopeless. I need me net.


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Response Number 18
Name: injektilo
Date: July 8, 2002 at 03:22:26 Pacific
Reply:

My computer running Windows ME.Upon startup I get an error message "Dw has caused an error in DW.exe. Dw will now close."
What can i do?

Thank you


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Response Number 19
Name: Brian
Date: July 8, 2002 at 13:04:11 Pacific
Reply:

So if i delete the folder of Downloadware first. Then go to remove progrmas and get rid of Medialoads installer and then go to msconfig and check off medialoads it should work right?


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Response Number 20
Name: Brian
Date: July 8, 2002 at 13:36:52 Pacific
Reply:

HELP i DID all that. But now my internet saring is disabled. Only this computer can go on the net. The other one can't. PLEASE HELP


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Response Number 21
Name: Chris Karth
Date: July 8, 2002 at 13:50:13 Pacific
Reply:

DW.exe has got something to do with Dr.Watson. Found that out and removed it from the MSCONFIG startup items. Worked out well.! Good to find that out myself. Happy Happy, Joy Joy !


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Response Number 22
Name: arianna
Date: July 8, 2002 at 18:21:18 Pacific
Reply:

Thanks everyone for your help. I got rid of downloadware, media loads and media loads installer. I hope this works. This thing has been driving me crazy for weeks!!

Does anyone have any verification about that trogan virus? and will this fix any problems here on out? or will i have to do something else later on?

ari


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Response Number 23
Name: rafael leo
Date: July 8, 2002 at 19:10:52 Pacific
Reply:

thanks a lot. i was really concerned. you have been a great assistance! .Specially chip. thanks to u chip! it worked your advice. It WORKEED!! NOW I AM HAAAAPPYYY!
BYE
RAFAEL LEO
FROM LIMA, PERU


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Response Number 24
Name: john norman
Date: July 10, 2002 at 01:35:09 Pacific
Reply:

Hello,
Any tips how to solve my 'dw.exe' problem.
My home computer locks up as it boots, including both keyboard and mouse, so cannot attempt any of the fixes where I need to use either.
When switched on, as it boots up, the computer does a scandisk for drive C, but doesn't any longer recognise that there is a drive D too.
After that, the computer locks up while the desktop is being formed. Most icons appear but not the whole taskbar, and no background.
At some point in this process, the dw.exe error message appears.
The computer is then fully locked up and I can only switch it off.
Any tips would be appreciated, if only to get the computer a bit further along before it locks up, so I can try some of the fixes.


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Response Number 25
Name: Bas Lensen
Date: July 10, 2002 at 13:06:39 Pacific
Reply:

thx people it works his site is very good for people with not such a knowledge of M$ Windows (R)
Thanks a Lot peepz


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Response Number 26
Name: elenali
Date: July 10, 2002 at 18:24:38 Pacific
Reply:

For three days now, I have been having the same ""announcement"":Dw provocó un error en DW.exe. - Dw se cerrará
I live in Mexico City and I am panicking, my instructor told me it was a Windows failure and that it would be best to place the restore cd, and do it all over again.
This happened after I downloaded the temperature WeathearBug, maybe it's just a coincidence. Would it be good to take that off? Thank you all....elenali.....


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Response Number 27
Name: YoYo
Date: July 11, 2002 at 00:08:02 Pacific
Reply:

The DW.exe crash reporting tool reports all crash instances to Microsoft for use in debugging the Office XP applications, although the user has the choice to not report any given crash. DW.exe ships with all editions of Office and is installed by default with Office XP. DW.exe starts automatically whenever a crash is detected. The application that crashes is automatically shut down before relevant crash data can be lost. DW.exe captures user settings related to the crash from the registry and the current memory block where the application is running. DW.exe then packages the data into a compressed cabinet file and submits the information to Microsoft for analysis.

Corporate Error Reporting is a tool for use by administrators to manage the cabinet files created by DW.exe. Corporate Error Reporting allows businesses to redirect crash reports to a file server within an organization instead of submitting the information directly to Microsoft crash-reporting servers over the Internet. It also allows administrators to limit what gets sent to Microsoft.

http://www.microsoft.com/technet/treeview/default.asp?url=/technet/prodtechnol/office/officexp/maintain/crperrep.asp


W32.HLLW.DW is a Trojan that copies itself to A:\Dw.exe and %Windows%\DWServise.exe. It continuously attempts to copy itself to drive A.


HOW TO: Add a Policy or Registry Entry to Redirect DW.exe to a Crash-Reporting Server in Office XP (Q309268)
http://support.microsoft.com/default.aspx?scid=kb;en-us;Q309268


http://securityresponse.symantec.com/avcenter/venc/data/w32.hllw.dw.html


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Response Number 28
Name: dlane-tech
Date: July 11, 2002 at 05:43:23 Pacific
Reply:

I have a Windows 98 machine and when it boots up, I get the following messages:

1. Error loading C:\Progra~1\NEWDOT~1\NEWDOT~2.DLL
System can not find specified path.

2. Illegal Operation DW.exe

Any clues -

Thanks


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Response Number 29
Name: Tim
Date: July 11, 2002 at 08:20:27 Pacific
Reply:

I got windows 98 and it is happening to me to, does anyone now what I can do?


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Response Number 30
Name: Jan Scott
Date: July 11, 2002 at 14:59:11 Pacific
Reply:

I have this DW.exe message that pops up everytime I start my computer... please help me...

Thanks


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Response Number 31
Name: Dave
Date: July 12, 2002 at 00:36:13 Pacific
Reply:

to totally get rid of dw.exe got to download.com and download a program called ad-aware. This is a program that will remove spyware from your computer, of which dw.exe is. I hope this helps you all


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Response Number 32
Name: Franny
Date: July 12, 2002 at 09:03:48 Pacific
Reply:

I have done all of the above and MORE. I still cant get my games on msn and prizegams to work.. Can someone help me pleeeeeeeeeasssse !!


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Response Number 33
Name: op
Date: July 12, 2002 at 09:17:25 Pacific
Reply:

EVerytime I turn on my computer, an error message shows on the screen "DW has caused an eror in DW.exe. DW will now close."

Please tell me what to do.

op



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Response Number 34
Name: john sibbald
Date: July 13, 2002 at 11:16:03 Pacific
Reply:

thanxs to all who commented. problem solved


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Response Number 35
Name: Dave
Date: July 13, 2002 at 13:44:17 Pacific
Reply:

Thank You so very much. My dad thought it was me playing a great RPG called Graal. I am only 15 years old and it's not easy putting up with parents that live in the past and are computer ignorant, lol. Thanks Alot guys I had a good time reading these posts and solving the problem


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Response Number 36
Name: scott
Date: July 13, 2002 at 17:11:12 Pacific
Reply:

Thank you for all those who said to go to msconfig and remove media loader.I have win98se this has been driving me crazy.
Scott


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Response Number 37
Name: kb
Date: July 14, 2002 at 06:39:17 Pacific
Reply:

Well it seems as though the problem was that pesky 'MediaLoads' program. Uninstallation directed me to their website (where I was asked to complete a short questionnaire)and got rid of the error message at startup! Thanx heaps to Mike P....


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Response Number 38
Name: Jag
Date: July 14, 2002 at 08:10:12 Pacific
Reply:

I just read all of the comments here as I was getting the same dw.exe problem. I did my little fix and upon reboot, I got the message that I was using the selective startup utility. I've never seen that box before and I had to click "OK" to go on. I hope that is nothing to worry about. I hope this stops the problems. I also downloaded kazaa recently and am ticked enough to stop using them and uninstall that program! ugh.


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Response Number 39
Name: roaddogg
Date: July 14, 2002 at 10:58:17 Pacific
Reply:

Dw has caused an error in dw.exe is really easily solved if you just go into start>run>msconfig>startup and uncheck mediaload installer and kazAA. the program will still run and windows will be fine.


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Response Number 40
Name: ClaritaGoodspeed
Date: July 14, 2002 at 11:45:40 Pacific
Reply:

Why is this messasge coming up every time I turn my computer on?


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Response Number 41
Name: Jason
Date: July 14, 2002 at 20:26:14 Pacific
Reply:

DW.exe is spyware, all this newnet and gator and programs are spyware. Using MSconfig will stop them from loading on startup, but i would strongly recommend removing these from the registry also, search for gator and newnet and delete everything you find. Also for that selective startup msg, its displayed after you use msconfig, just lick on dont show this msg again.


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Response Number 42
Name: michael ellis
Date: July 15, 2002 at 18:41:17 Pacific
Reply:

Think I got the problem with Kaza. I did as advised, unistall of 2 mediaload apps. and now no problems.

Many thanks for all


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Response Number 43
Name: carol
Date: July 16, 2002 at 06:26:15 Pacific
Reply:

I also had the dw.exe error in start up, after downloading Kaza. After deleting Kaza and the media loads it has now gone. hooray!
Thanks for the useful advice folks.


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Response Number 44
Name: melissa
Date: July 16, 2002 at 10:03:27 Pacific
Reply:

where is the dw.exe file?....i got winME and lotus smart suite looked through both of them to find the file but i cant find it.....need some help...thanks


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Response Number 45
Name: Saint Lester Bolles
Date: July 16, 2002 at 13:30:34 Pacific
Reply:

Your friendly neighborhood saint here. I am letting you all know that the registry info is correct. To remove it, you will need to remove it from your registry. I also suggest that when you go to MSCONFIG, you disable every thing except SCANREG and SYSTRAY. If you have some program that you need on start up ( Eg. a keyboard program for a laptop, or an instant connection for DSL or Cable ), find out what it is you need on start up and leave ONLY those in MSCONFIG. Beyond that, the only 2 you really NEED in there are SCANREG and SYSTRAY. Good luck to all, and happy safe computing. Also, quit being so darn link click happy ! Oh yeah KAAZA is horrible horrible spyware !


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Response Number 46
Name: ladykay
Date: July 17, 2002 at 20:25:39 Pacific
Reply:

Thanks to all I had the same problem and deleted Kaza and the media loads and my problems were solved. Many thanks.


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Response Number 47
Name: ladykay
Date: July 17, 2002 at 20:26:06 Pacific
Reply:

Thanks to all I had the same problem and deleted Kaza and the media loads and my problems were solved. Many thanks.


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Response Number 48
Name: John Simmons
Date: July 18, 2002 at 08:06:16 Pacific
Reply:

Response # 8 got it on the nose. Thanks buddy!

DW.EXE is a program from http://www.medialoads.com, and is most likely bundled with Kazaa.

I did exactly what #8 said:
START, CONFIGURATION, CONTROL PANEL, ADD/REMOVE PROGRAMS, then click MEDIALOAD and click UNINSTALL.

There are a couple of instances and one of them takes you to the above web site and actually asks why you are removing it :o)

Check the "BECAUSE IT SUCKS" option...



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Response Number 49
Name: MrShortcut
Date: July 18, 2002 at 09:49:54 Pacific
Reply:

To Mike P;

All the knuckleheads replying inanely, and you, sir, provided a brief, comprehensive, totally useful answer.

THANK YOU. You're a superstar. The Masters and Millionaires empire thanks you sincerely.


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Response Number 50
Name: trifo
Date: July 19, 2002 at 02:05:53 Pacific
Reply:

Response no.12 it's OK
Good job CHIP


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Response Number 51
Name: Patricia Goodall
Date: July 19, 2002 at 03:06:09 Pacific
Reply:

Response No 13 got rid of my problem. Thanks guys!


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Response Number 52
Name: Shary
Date: July 19, 2002 at 15:12:10 Pacific
Reply:

"DW has caused an error in dw.exe"


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Response Number 53
Name: julius
Date: July 20, 2002 at 04:37:43 Pacific
Reply:

im having a problem with this dw.exe...is it harm my computer? please avvise me what can i do to prevent this dw.exe...thanks!


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Response Number 54
Name: Shing
Date: July 20, 2002 at 11:50:31 Pacific
Reply:

My computer is having the same error.
And I can't go on to my computer
if I go on is say the dw error
and my network stuff and internet is all screw up
someone plz help
oh yea
I found out it's a trojan virus
it's called the backdoor.optix and the backdoor.optix.tool


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Response Number 55
Name: carlos
Date: July 20, 2002 at 21:50:14 Pacific
Reply:

ENCARTA 2002 ERROR UNABLE TO LOANCH DW.exe
I GOT THIS ERROR WHEN EVER I WANT TO INSTAL ENCARTA 2002 , CAN SOMEONE TELL ME WHAT TO DO PLEASE?

THANKS .


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Response Number 56
Name: Coralie
Date: July 22, 2002 at 06:28:35 Pacific
Reply:

I did as Wes said on number 5 ...and I thank him / her so much ! It wroked .
Bless you
Coralie


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Response Number 57
Name: sojourner
Date: July 22, 2002 at 19:25:38 Pacific
Reply:

My dad had Downloadware on his computer and I deleted it when he started getting the "dw.exe" error message. Now it seems like all his dll files are messed up; all his media files--images, etc.--are not working right. He can't get his background or screensaver to run, etc., etc. HELP!!!


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Response Number 58
Name: Tom Kemp
Date: July 24, 2002 at 12:37:48 Pacific
Reply:

If you in fact "deleted" it, then you could have caused a bunch of issues. You are supposed to either uninstall through Add/Remove Programs control panel, or disable it from loading through MSCONFIG.

Never just delete an application....


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Response Number 59
Name: beverly
Date: July 24, 2002 at 15:55:26 Pacific
Reply:

how do i fix this error? i get it every time i start my computer...thank you


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Response Number 60
Name: Scott Berry
Date: July 27, 2002 at 14:37:28 Pacific
Reply:

Ok at first, that DW.exe error popped up and i hit ok. And i did all the stuff mentioned above to get rid of that stuff. But now all my icons appear as little white screen shaped things. I have no idea how to fix this problem. I tried to change to icon, but then it just changes back. I tried restarting and that doesn't work either. I have not got the DW error message since the initial one. Any help is greatly appreciated. Thanks.


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