director player error

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Original Message

Name: stormcloudtx
Date: April 21, 2005 at 12:51:17 Pacific
Subject: director player error
OS: microsoft windows me
CPU/Ram: 63.0

Comment:

i recently was asked to download shockwave player and when trying to install the following messages appeared: DIRECTOR PLAYER ERROR..This app requires xtra (flash movie) that eith does not exist or failed to initalize properly. Please make sure appropriate xtras are in xtras folder. 2nd message: Shockwave movie has errors that have caused playback problems.. Please contact the author of this content regarding this problem. Shockwave unable to continue.
PLEASE HELP,, I don;t know what caused these problems... i don't know why i lost xtras and certainly need help recovering or making corrections.. shockwave player had always worked fine in the past, so i don't know what caused the change to my system that required me to reinstall shockwave player and was not able to due to above messages..
All assistance is greatly appreciated..
Tam

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Response Number 1

Name: rhi
Date: April 22, 2005 at 21:39:03 Pacific
Subject: director player error

Reply: (edit)

hi,
try another file to play with the same player. if problem is repeated, try uninstalling and re-installing shock wave player.
good luck.
rhi.

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