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Digital camera installation problem
Name: Jo Johnston Date: August 12, 2001 at 11:24:19 Pacific
Comment:
I recently bought a canon digital camera which is compatible with ME. I installed the software but when I hook up the camera the hardware installation process freezes up. I have sucessfully installed it onto someone elses Windows 98 but I cannot install it onto either of my ME PCs. Also, I cannot download onto either of the ME PC's any Windows updates - again, the actual file downloads but the installation process freezes. I would be most greatful if anyone can shed any light on this.
My system is a Pentium 3 500 (the other one is a 750) and they both run Windows ME. I have Norton 2000 (Utilities and Antivirus)installed on both, but I have disabled them.
Name: jimi_l Date: August 12, 2001 at 11:52:36 Pacific
Reply:
What kind of camera is it???Try their site for any software updates. If you installed it using the cameras/scanners option this may be the problem and can be somtimes fixed by a variety of methods.In a nutshell-uninstall everything,boot into safe mode and make sure its gone,then re-install using add new hardware instead of add cameras/scanners.Sometimes you have to uninstall everything USB and the root hub and start from scratch.Feel free to E-mail me if you need specifics or have any questions jimi_l
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