When defragmenting C Drive the program stays at 0 percent regardless of how long it runs. Scan Disk stalls after about 3 seconds while Checking Folders and does not prgress any further. How can I fix the problems, please? Thank you. Iain Ross

Iain, Are you trying to run scan disc from safe mode? If not, do so. This minimizes applications that are running in the background that could affect running scan disc smoothly. Also, disable your screensaver. Run a thorough scan disc first, then do a defrag.

Thank you, butI am not sure how to run it in a safe mode as I have never done that before. Iain Ross

Hallo Iain, I recently had the same problem. If you are running an anti-virus program, try turning it off and then use degfrag and scandisc. Hope this helps. Regards, Bert

Try some basic maintenance and cleanup the system: SpyBot will get rid of any spy/adware, just make sure you update it first. Another good program to have and run is AD-Aware Download to and run from your desktop, CW-Shredder, see if it finds anything. If you get an error about a missing file MSVBVM60.DLL, install this first: MS-Patch . It looks for the CoolWebSearch or one of its variants. CoolWebSearchChronicles Get a free virus scan here: Panda ActiveScan-VirusCheck Open up IE, from the drop down menu choose Tools, Internet Options, Delete Temporary Internet Files and cookies. (cookies optional) On the 'content tab' choose 'auto complete', clear passwords and forms (optional) Go to Start, Run, type temp , delete all the files in that folder Do the same for recent and applog Delete all the .tmp and .chk files you can find. To do so, click Start/Find and in the search box (field) type *.tmp and this will search for all your temporary files. Repeat for chk files by typing *.chk in the search field, make sure you are looking in 'C'. (98 0nly-Do IT) Replace 98 defrag with the much better and faster ME-DEFRAG Want to use ME scandisk also - ME-scandisk just put it somewhere, double click on it and you are running ME scandisk. An excellent alternative defrag program - DiskKeeperLite Empty Recycle Bin Disable your screensaver Disconnect from the internet Next use ctrl, alt, delete to close all programs down except explorer and systray Go to Start, Run, type scandisk , enter , run the standard test, choose fix errors Go to Start, Run, type defrag, then run defrag on the 'C' drive When done reboot, see how the system runs now If you get an error message: Scandisk error messages MrC

hello u restart ur computer. if u have only one window then when u restart ur computer u press ctrl key given on ur keyboard.then a screen will appear, u choose safe mode option from arrow keys and press enter. then u can do scan disk. if u have multi operating systems then u select win me and press enter and atonce press ctrl key also with in a second.