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Ddhelp error in GDI.EXE

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Name: dahbaron
Date: November 25, 2002 at 20:43:40 Pacific
OS: ME/AMD
CPU/Ram: 192/4.6
Comment:

When using IE as the browser and viewing a couple of specific websites after a few minutes I get the following:
Ddhelp
An error has occurred in your program. Click ignorte to continue or cancel to close.
Clicking either closes the page and IE and
brings me back to the desktop with the notice
"Ddhelp has caused an error in GDI.exe. If
you continue to experience problems try
restarting your computer".
When using Netscape as the browser on the same site.....no problems. ???????
Thanks fgor the help.




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Response Number 1
Name: TheKid
Date: November 26, 2002 at 04:44:37 Pacific

Response Number 2
Name: dahbaron
Date: November 26, 2002 at 06:40:46 Pacific
Reply:

The Kid...The site U refered me to
is a fix for MSN. I do not and have never
used MSN. It does not apply.


0

Response Number 3
Name: dahbaron
Date: November 26, 2002 at 07:08:56 Pacific
Reply:

Forgot to mention in previous post that I went ahead and installed newer version of
Shockwave Player as indicated in the Microsoft fix for MSN, and it did not
solve the problem.


0

Response Number 4
Name: TheKid
Date: November 26, 2002 at 10:07:07 Pacific
Reply:

Try updating your Video drivers.

"DDHelp.exe is DirectDraw's "helper" bootstrap. Its purpose is to make
first contact with the video driver, assess its DirectDraw capabilities,
and send the driver into DirectDraw compatibility mode.

This is very simplistic. However, when a user has display issues in a
game or a game doesn't launch, it may be because the game can't get the
video driver to switch to the proper resolution to run it. This will
sometimes manifest itself as an error in the file DDHelp.

Another one of DDHelp's functions is to perform the resolution switching
chores for DirectDraw and Direct3D."


0

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