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Crash & blackout

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Name: Tine
Date: April 6, 2006 at 20:40:54 Pacific
OS: Me
CPU/Ram: ?
Product: Dell L866r
Comment:

Dell L866R
I installed a Networkeverwhere NC100u card, DSL by Bellsouth with a Netopia router, and downloaded Bellsouth's security package. Since doing this I continute to get error messages or either the computer goes black and I have to hold the button in for it to restart. Sometimes it will restart while I am in the middle of something. The first few days I was getting errors like- File name:vmm(01)+000132ccError"0d"0028:c00142cc
One said An exception OE has occurred at 0028:c0265211 in vxdvpowerd(07)+00000299 in vxd vkd(01)+00000640 The last three days the screen goes black and there is no error message, the computer will not respond and I have to restart is by holding in the button. When the security package started running after I downloaded it, it asked if I wanted to let certian programs connect to the internet. I wasn't sure on some of them but I said no to some and yes to some.
I have no ideal where to start to fix the problem. Some times the computer will run for an hour with no problem and sometimes for only a few minutes. There is no certain program that causes the black out.
Thanks for any help



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Response Number 1
Name: Ed in Texas.
Date: April 7, 2006 at 01:23:48 Pacific
Reply:

Tine, sounds to me like your troubles are connected with the new security package. Think I'd try to restore to a prior time and get a list of things to allow/deny before trying again.
HTH.
Ed in Texas.


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