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Compaq nightmare Restoring ME HELP!

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Name: sclemens01
Date: December 20, 2004 at 15:28:04 Pacific
OS: ME
CPU/Ram: 900 128mb
Comment:

I have been trying to help my neighbor fix his stupid compaq computer now for over a week. It started when he was getting blue screened as soon as windows booted so we decided to reformat and start anew. Well, i deleted the "secret" compaq partition that holds all the restore info by accidnet so we had to get the Full Restore Cd's. But now even after formating the whole hd with fdisk to wipe it i still am getting all kinds of errors in the restore process. It will get to windows but once it starts restoring all the factory software it crashed to bluescreen. I am comming to the conclusion that there must be some sort of hardware malfunction. Any ideas? it is a compaq model 5wv261 if that helps. Also the errors i was getting in windows were 0028:C000D17F in VxD VMM(O1)+0000C17F and 0028:C0011492 in VxD VMM01+00010492. Thanks Guys, Sam

I hate this thing.



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Response Number 1
Name: michael2
Date: December 20, 2004 at 16:31:40 Pacific
Reply:

Until someone with a better idea comes along, I would try booting with a start-up disk and at the A:\ prompt, type C:\ then press ENTER. At the C:\ prompt type scandisk and press ENTER. This will look for bad sectors on the hard drive and learn to avoid them. You will then have to format C: and reinstall Windows. These bad areas will not get written on.

This is free while someone else will suggest you try taking out a stick of RAM to see if it's a memory issue (or something else).


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Response Number 2
Name: SkipCox
Date: December 20, 2004 at 16:35:46 Pacific
Reply:

1. That Compaq is not stupid...it's just as smart as any other machine.

2. You deleted the partition that hold all the info that Compaq needs to be configured.

3. You need to recreate that partition and the info that was on it.

4. I don't know what you mean by full restore cd? Something you got from Compaq?

Have a look on this page:

http://h10025.www1.hp.com/ewfrf/wc/softwareList?dlc=en&lc=en&product=93919&lang=en&cc=us&os=209

under the ROMPaq and Utility sections.

Skip


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Response Number 3
Name: sclemens01
Date: December 20, 2004 at 16:39:30 Pacific
Reply:

if i run scandisk and dont find any bad sectors is it still possible that my hd could be going bad? By full restore i mean The dual Quick Restore Cd's that i got from compaq. Thanks, Sam


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Response Number 4
Name: SkipCox
Date: December 20, 2004 at 17:34:54 Pacific
Reply:

You might run fdisk, option 4 to see if you have one or two partitions on your hdd.

If memory serves, you should have a 2 or 6Mb non dos partition and then the whatever size fat32 partition.

Skip


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Response Number 5
Name: johnr
Date: December 21, 2004 at 06:04:47 Pacific
Reply:

The 2 'Quick Restore' CDs should re-create the partition for you - have done 3 of these in the past with no problems. (1) Are you certain you have the correct restore disks - As far as I know Compaq still send them out free if you supply them with the serial number so it may be worth requesting another set, if they'll let you (tell them they're corrupt or something). (2) It's worth (as already suggested) doing a full scan of the HD - preferably with the HD manufacturer's own utility. (3) As you were originally getting blue screen problems I'd check all hardware that you can - PSU voltages (in BIOS), Mem-check for the RAM etc.

"I know that I'm mad - I've always been mad..."


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Response Number 6
Name: Trev
Date: December 21, 2004 at 12:32:07 Pacific
Reply:

The errors you were getting usually mean that the chipset drivers are not up to date. If you reformat the drive, the chipset drivers need to be reinstalled first and updated.


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Response Number 7
Name: mosaddique
Date: December 22, 2004 at 11:26:35 Pacific
Reply:

If you were getting those crashes even before the reload, then I suggest you test your memory first. The behaviour is symptomatic of a memory failure.

Get docmem (currently free for a limited time) and create a bootable floppy with it on and run the memory tests. You will know soon enough whether it is the memory that has gone bad.

You can get docmem from here.

___________________________________________
When everything else fails, read the instructions.


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Response Number 8
Name: sclemens01
Date: December 24, 2004 at 14:55:28 Pacific
Reply:

i am running the memory software that you recommended but it has been running for over 24 hours now. Does it normally take this long? Also, so far all sectors have passed. So, if they all pass where do i go from here? Thanks for all your help so far guys, Sam Im running out of ideas


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Response Number 9
Name: mosaddique
Date: December 24, 2004 at 16:54:43 Pacific
Reply:

It runs in loop mode and gives you a count of how many loops it has done. The loop count is usually shown on the lower right hand corner of the screen (if I remember it right). About 3 loops with no failures should signify that the memory is OK. At least then you have ruled that out as the source of the problem.

The other area of test is the hard disk itself (as also suggested by johnr). Find out who the hard drive manufacturer is and download their free diagnostic software from their website and run it to check your hard drive to verify that it is OK.

___________________________________________
When everything else fails, read the instructions.


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