cmdninst error and blue screen

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cmdninst error and blue screen

Original Message

Name: lynnie999
Date: March 15, 2006 at 07:34:54 Pacific
Subject: cmdninst error and blue screen
OS: windows ME
CPU/Ram: amd athlon 1200mhz
Model/Manufacturer: Gateway Select 1200

Comment:

After trying to install a new epson printer that my son bought for me, I got this error message. Now my computer boots up to a blue screen with this cdmninst message. When I close,(ignore does nothing) it says commcntrl.dll will now close.Then it's back to the blue screen.I got into safe mode and in add/remove, deleted all the epson programs I could. I also disabled all the devices microsoft support recommended. Didn't help. The only restore point I have is after it all happened so that won't help. I have a gateway restore disk but not a windows ME disk.Is there any other way around this.

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Response Number 1

Name: franki
Date: March 15, 2006 at 07:47:14 Pacific

Reply: (edit)

http://support.microsoft.com/kb/q277994/

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Response Number 2

Name: lynnie999
Date: March 15, 2006 at 09:10:25 Pacific

Reply: (edit)

That's the first thing I tried. It didn't work.

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