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can't open search engines

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Name: Linda
Date: July 25, 2003 at 05:55:46 Pacific
OS: me
CPU/Ram: Pentium 111-256mb
Comment:

Excuse my terminology, I'm not good at this. To begin with when I click on my search engine icon it does not open. I get a bar across the top of my desktop, I either have to drag the screen down or use max. button. Once I access a website I can not open their pictures or open another website they have posted. Also, I do not get my virus scan updates, I get a message that it has timed out. The only thing I have added is a popup stopper but I have had it for awhile and these problems are new. When I disable the popup stopper I still can't access these things. Can you help? Thanks.



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Response Number 1
Name: Tom41
Date: July 25, 2003 at 06:54:50 Pacific
Reply:

Your Search may have been hijacked, first download update and run Spybot-S&D

Spybot

If Spybot doesn't cure it, Download 'Hijack This!'. Unzip, doubleclick HijackThis.exe, and hit "Scan".
When the scan is finished, click "Save Log", and copy and paste it in a reply.

HijackThis!



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Response Number 2
Name: wawadave
Date: July 25, 2003 at 09:59:12 Pacific
Reply:

hello
you might have the klez virus.
try going to norton sight and d/l removel tool.
or try this one
mcafee avert stinger
http://vil.nai.com/vil/stinger/


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