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Can't load a device driver

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Name: mzapp
Date: January 18, 2006 at 19:09:41 Pacific
OS: ME 4.90.3000
CPU/Ram: 19G/256M
Comment:

I have a little card reader box that I use for my embroidery sewing machine. It connects to the USB port of my machine, and the driver is on a CD. I can't load the driver. My computer recognizes there is a new device, and it goes searching for the driver, and it does nothing. Doesn't even get hung up. Just nothing. I tried several different paths to do it, and each time, nothing. I tried to load it on to my husband's laptop (which runs Windows NT) and had no problem.

What could prevent me from loading a simple USB device driver? I am not a computer expert, so be patient with me. :)

Maureen



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Response Number 1
Name: mzapp
Date: January 18, 2006 at 19:38:22 Pacific
Reply:

Oops...my husband's laptop is Windows XP, not NT. Don't know if that makes a difference.

Also, I'm running Freedom software, the security suite provided by Adelphia, my ISP.

Maureen


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