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can't install IE 6

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Original Message
Name: morpheus2480
Date: January 10, 2003 at 20:15:13 Pacific
Subject: can't install IE 6
OS: Windows ME
CPU/Ram: amd athlon 1.1
Comment:

i can't install internet explorer 6. everytime i do... setup says that it hasn't installed the components completely... i try running it again and the same thing happens. thank u for any help u can give me...


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Response Number 1
Name: cazza (by cazzasguy)
Date: January 11, 2003 at 02:57:49 Pacific
Subject: can't install IE 6
Reply: (edit)

this is a very common problem. i presume you're attempting an upgrade from 5.5. make sure you have saved the version 6.0 installer file to your hard disk rather than running it from its location on the website. then using google or any decent search engine, find and download a program called "IEradicator". run this and it will erase every trace of Internet Explorer including the partially downloaded stuff in c:\*.*\temp. Reboot then you can click on the installer file for IE 6.0 without hassle.

You should note that using this method will invoke a small problem (regarding System Administrator rights) if you want to upgrade the browser further. However there's a very simple solution to this - just read the hints on screen!!

Post back if you need help.


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Response Number 2
Name: Dog
Date: January 11, 2003 at 04:25:01 Pacific
Subject: can't install IE 6
Reply: (edit)

This solution came from W. and worked for me.


Open Windows Explorer (not Internet Explorer but Windows Explorer as in
the
file management program). From there go to C:/Program Files/Internet
Explorer/Uninstall Information. Right click on the Uninstall
Information
folder and select Properties. Uncheck the Hidden box and then click OK
or
Apply. A confirmation screen will come up. Select the Apply changes to
this folder, subfolders and files button. This will unhide all of the
files
in the Uninstall Information folder. You then need to move (not delete)
all
of these files to another folder that is empty. Any one will do or make
a
new temporary folder. It doesn't really matter just as long as the
Uninstall Information folder is empty. Reboot your computer. After
rebooting double check and make sure that the Uninstall Information
folder
is empty. You should then be able to install all of the troublesome
components (hopefully). If everything goes well you can then move all
of
those files that you moved previously back into the Uninstall
Information

Good luck,


Hope it works for you
Dog


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Response Number 3
Name: morpheus2480
Date: January 16, 2003 at 05:43:43 Pacific
Subject: can't install IE 6
Reply: (edit)

THANKS TO DOG. i tried your solution and i finally was able to upgrade from 5.5 to 6.0 thank you very much.


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