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can't get help from start menu

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Name: rhodeye
Date: June 22, 2008 at 08:01:02 Pacific
OS: Windows ME
CPU/Ram: 633 MHz Intel Celero
Product: HP Pavilion
Comment:

In the start menu when I click on help I get the help page but I can get no further. When I click on the index to help topics I just get a blank page. I know the upgrades aren't supported anymore but shouldn't the help index be on the ME hard disc installed on this computer?



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Response Number 1
Name: vipergg
Date: June 23, 2008 at 05:32:20 Pacific
Reply:

I think it is some sort of ME glitch .Same thing happened to me and could never resolve it, (didn't try that hard :-)) . I had to reinstall ME and that fixed that issue also .


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Response Number 2
Name: mavis007
Date: June 23, 2008 at 15:40:21 Pacific
Reply:

... hi rhodeye found this fix for your problem:

http://www.dougknox.com/winme/scrip...

http://www.dougknox.com/utility/scr...

... ok ya

Grrrr
wat do I know?
... got brain freeze


0

Response Number 3
Name: rhodeye
Date: June 24, 2008 at 05:31:07 Pacific
Reply:

When I tried to download Easy Cleaner I got a message saying the source file could not be read. I did the save as thing without having easy cleaner and saved the page in My Documents. When I double clicked it in My Documents I got a message that the problem has been fixed after running easy cleaner. I said above that I don't have easy cleaner yet I got that message that the problem has been fixed. I tried to use Help from the start menu again but it still wouldn't work.


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Response Number 4
Name: mavis007
Date: June 24, 2008 at 07:14:25 Pacific
Reply:

... try again without easy cleaner

... download/save this:

http://www.dougknox.com/utility/scr...

... then right click it option "open"

... reboot/restart pc

Grrrr
wat do I know?
... got brain freeze


0

Response Number 5
Name: rhodeye
Date: June 24, 2008 at 10:26:53 Pacific
Reply:

Didn't work. Maybe I did something wrong but maybe this will help. When I double click icon (EClear2_0) on my desktop I get a message saying- C:\Windows\Desktop\EClear2_0.exe is not a valid Win32 application


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Response Number 6
Name: mavis007
Date: June 24, 2008 at 10:49:48 Pacific
Reply:

... OOooooohh ya you are doing somthing wrong naughty boy.

... the file on your desktop should be:

fixwinmehelp.vbs

http://www.dougknox.com/utility/scr...

^^^^^ click this link n save ^^^^

Grrrr
wat do I know?
... got brain freeze


0

Response Number 7
Name: mavis007
Date: June 24, 2008 at 11:02:07 Pacific
Reply:

http://support.microsoft.com/kb/305666

Grrrr
wat do I know?
... got brain freeze


0

Response Number 8
Name: rhodeye
Date: June 24, 2008 at 17:44:03 Pacific
Reply:

I got the fixwinmehelp in My Documents. When I doule click it I get a confirmation box that says- This VB script has repaired the damage done when you ran easy cleaner on your Win Me installation, by restoring the correct Registry values for Windows Help. I still get the blank page when I try to use Windows Help. I did restart the computer before trying it. Could it have something to do with running Eusing the free registry cleaner? I ask this because you and the confirmation box mention Easy Cleaner which I cannot get. Your other suggestion-http://support.microsoft.com/kb/305666 looks too complex and I don't want to mess around with changing the registry. Maybe I just won't bother trying to get the Win Help working.


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Response Number 9
Name: mavis007
Date: June 24, 2008 at 23:39:32 Pacific
Reply:

... Method 2
Run Windows Setup to reinstall Windows Me, which will replace the missing Helpctr.exe file.

... either one wants or does'nt need "help"

Grrrr
wat do I know?
... got brain freeze


0

Response Number 10
Name: jam
Date: July 22, 2008 at 18:28:08 Pacific
Reply:

What do you need it for anyway?


0

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