I had an OLD monitor on my system that I had to set the display for 16 color 640x480 screen size. I now have a new CTX PL-9 monitor. 1600 x 1200 @75Hz Max resolution (1280 x 1024 @ 85 Hz reccomendend). It is supposed to be a plug and play monitor, yet I cannot seem to get the screen size changed, and the color will not change from 16 color to high color (16-bit). When I am in display, under Settings, I have tried changing the color and the screen size. When I hit "apply" or "o.k." I get the message to restart the computer before changes will take effect. I restart and yet the color remains at 16 color and 640 X 480 resolution. I have tried everything the help file suggested to no avail. I went to the CTX home and got the driver and installed it. I made sure there were no conflicts. I checked the hardware profile and deleted all other monitors. I went to the Microsft support and there are no fixes. I checked the articles. I found one that applied but I had already tried everything it suggested. NOTHING has helped so far. Does anyone have ANY ideas?

Kari, first are your drivers (or updated drivers for your video) installed? Second, Start>>Run>>Type:"msconfig" (no quote marks)>>Press Enter >>Click [Advanced] (button) See if "VGA 680x480x16" is marked. If it is unmark it.[OK] [Apply] [OK] If you do change things will have to restart. It will say. I'll Try

yes, updated drivers are installed. I followed your instructions and "VGA 680x480x16" is not checked. Thanks anyway. Any other suggesstions? Anyone? Please?

What kind of video card do you have? Is it isntalled correctly. To find out: Right click My computer. Choose Properties. Go to the device manager tab. Click the plus sign by Display Adapter. What is listed there? Go to the manufacturer's website and download/install according to instructions any updated display adapter drivers. Usually, it is the video card that handles how many colors you can display... not the monitor drivers.

Thanks - will try that but when I checked my drivers through Windows Me troubleshooter it stated that I had all the lastest drivers for everything but I didn't actually go to the manufactures web site to check if there was an updated driver or a fix or something. I will try that. Oh by the way - I have Rage Pro Turbo AGP 2X (English). I'll let you know if it works.

Thank you for all your help. I found my disk for my video card and reinstalled it now my color is fine. I am guessing the driver got corrupted or something but when I did the winows driver check it told me I had the lastest driver. I guess it was wrong. Thanks for all your help.

You're welcome Kari.:) I'm glad you got it fixed. Happy Computing:)