Start >> settings >> control panel >> +/- programs >> Highlight IE6 >> Then press remove button >> Choose middle option " Repair" IE >> OK

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Go into your control panel >> choose +/- programs >> highlight IE 6 >> click remove >> choose the Repair option :) But if you can't get into your control panel .... I'm trying to figuring away for you to do it.

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Ooops. That would make it hard. Hmmm... will have to think on that one too. ~me~

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Here is the microsoft site that sounds like may fix your problem. Let us know if it works.   Hope it works for you,   ~me~

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Or depending on what you see whan you try to open control panel etc ...as you didn't specify - Control Panel, Help, and System Restore Are Empty or Partially Empty (Q309663) Long shot, but worth a look.

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When i try to open control panel i get the same lexplore has caused an error in kernel32.dll

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no idea other peoples ideas dont work get a copy of ie on a cd somehow and install (get one from microsoft if you are willing to wait a few weeks) or reformat your comp...

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Can you open add-remove by typing appwiz.cpl in the run command? Also there may be some usefull info here Controls

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If Kernel32.dll is the problem, then yyour best bet is to reinstall Windows, but first try uninstalling IE and reinstalling it. A format though would be your bets option, as it resolves the problems of Kernel to reinstallin Win

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I replied to your other post: http://www.computing.net/windowsme/wwwboard/forum/22900.html

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That got me into the control panel but the repair IE6 still didn't work. That is a very good link though. I'll keep trying Thanks

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" the repair IE6 still didn't work" Didn't work how? Didn't work... got an error message? Or didn't work... didn't help anything? If it didn't work... got an error message, post back. Maybe you can reinstall IE 6 from Windows update setup files in safe mode (big maybe... but maybe).

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The IE repair went through the whole process fine. Didnt get any errors. I rebooted and tried to open explorer, c.panel, my computer but still got the same error. Are you running out of ideas too. Thanks again newgrl.

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I ran doctor watson and this was what it said about that error. Probably doesn't help though but i guess it cant hurt. The application or one of its DLLs may have overflowed an internal temporary buffer. Module Name: Application Name: Iexplore.exe Description: Internet Explorer Version: 6.00.2600.0000 Product: Microsoft® Windows® Operating System Manufacturer: Microsoft Corporation

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That error still makes it sound like something is hooked onto explorer/internet explorer and breaking your OS. I'd have to have a look at your add/remove programs list... or your msinfo32 file would be even better... to really see what could be causing this. If you don't mind me looking at what you have installed... do this for me: Boot into safe mode. Go to start>>run>>msinfo32 System information should come up. If it comes up properly, click on File>>save as. Save as ryan.nfo to someplace you can find it again (like your desktop). Move it to a floppy. If it does not come up properly, have a look at the instructions at the bottom of this post for startup.log. If you can't get into My Computer without error, you can do this from a command prompt. To do this: Go to start>>run>>command. You will be at a c:\windows\desktop prompt. Put a formatted floppy in the drive and type: copy ryan.nfo a:\ Let it copy. Write protect the floppy and bring it over to this computer. Attach it to an email and send it to me at: junknewgrl@hotmail.com I will take a look and see if anything pops up at me. Then I will post here. Deal? STARTUP.LOG If this isn't something you feel comforatable doing... or it doesn't work... how about running a small program that analyzes your startup programs and posting the results here. If this would be a better solution for you, go to Reticlated Toys: http://home.earthlink.net/~rmbox/Reticulated/Toys.html Download, unzip, and run startup.zip/startup.com (the 4th download). It will generate a text file. Copy and paste the contents here. If you are not able to copy/paste or use email on the broken computer... you can save the Notepad instance (startup.log) to your desktop and copy it to a floppy using the instructions I gave for the NFO file. copy startup.log a:\ Should do the trick. Write protect the floppy (to save the working computer if this one has a virus) then move it over to the working computer and copy/paste it here.

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Ryan You could also type msinfo32 in the start>run box then: software enviroment>startup programs>edit>select all>edit>copy, and paste the results here. I'm with newglr, there might be something there. Maybe not but, it's worth a look. shep

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Newgrl, This is what is in my start up: *statemgr ctfmon.exe devldr.exe loadpowerprofile loadpowerprofile msmgs scanregistry system tray Is this what you are looking for? Im on my way to work right now so if its not It wont be until tomorrow I can do the other things you asked. By the way i am stil using the broken computer. I'm using MSN Explorer. For some reason I can still use this with no problem. My email also works.

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Here are the results from that program! ---------- C:\WINDOWS\desktop\StartUp.Log Start-Ups checked at 21/04/2002 __________________________________________________________________________ __________________________________________________________________________ StartUp Log for Windows 95/98 - Freeware by rmbox __________________________________________________________________________ __________________________________________________________________________ Comments: This is a log of all the programs on your computer that are starting automatically every time you start Windows. Using this log can be a quick way to spot trojans. StartUp Log (version 1.56) - Release Date 3/11/2002 __________________________________________________________________________ __________________________________________________________________________ StartUp Log Index 1. HKLM Run 2. HKCU Run 3. HKLM RunOnce 4. HKCU RunOnce 5. HKLM RunServices 6. HKLM RunServicesOnce 7. WIN.INI file 8. SYSTEM.INI file 9. AUTOEXEC.BAT file 10. StartUp folder 11. All Users StartUp 12. Misc. StartUp Configurations __________________________________________________________________________ __________________________________________________________________________ The following is a list of your current Start-Ups __________________________________________________________________________ __________________________________________________________________________ 1. HKLM Run - Registry [RegPath] "StartUp" [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run] "ScanRegistry"="C:\\WINDOWS\\scanregw.exe /autorun" "SystemTray"="SysTray.Exe" "LoadPowerProfile"="Rundll32.exe powrprof.dll,LoadCurrentPwrScheme" "devldr16.exe"="C:\\WINDOWS\\SYSTEM\\devldr16.exe" [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\OptionalComponents] [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\OptionalComponents\IMAIL] "Installed"="1" [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\OptionalComponents\MAPI] "Installed"="1" "NoChange"="1" [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\OptionalComponents\MSFS] "Installed"="1" ========================================================================== __________________________________________________________________________ 2. HKCU Run - Registry [RegPath] "StartUp" [HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run] "ctfmon.exe"="ctfmon.exe" "MSMSGS"="\"C:\\PROGRAM FILES\\MESSENGER\\MSMSGS.EXE\" /background" ========================================================================== __________________________________________________________________________ 3. HKLM RunOnce - Registry [RegPath] "StartUp" [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\RunOnce] ========================================================================== __________________________________________________________________________ 4. HKCU RunOnce - Registry [RegPath] "StartUp" [HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\RunOnce] ========================================================================== __________________________________________________________________________ 5. HKLM RunServices - Registry [RegPath] "StartUp" [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\RunServices] "LoadPowerProfile"="Rundll32.exe powrprof.dll,LoadCurrentPwrScheme" "*StateMgr"="C:\\WINDOWS\\System\\Restore\\StateMgr.exe" ========================================================================== __________________________________________________________________________ 6. HKLM RunServicesOnce - Registry [RegPath] "StartUp" [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\RunServicesOnce] ========================================================================== __________________________________________________________________________ 7. WIN.INI File - (c:\windows\win.ini) Your win.ini run/load lines should look like run= and load= exclusively. There should be nothing to the right of the equal signs. These are the run and load lines in your WIN.INI file run= load= ========================================================================== __________________________________________________________________________ 8. SYSTEM.INI File - (c:\windows\system.ini) Your system.ini shell line should look like shell=Explorer.exe exclusively. You should only see Explorer.exe following the equal sign. This is the shell line in your SYSTEM.INI file shell=Explorer.exe ========================================================================== __________________________________________________________________________ 9. AUTOEXEC.BAT File - (c:\autoexec.bat) (Some trojans have been known to start from this file) These are your program startups and set paths in your autoexec.bat file SET COMSPEC=C:\WINDOWS\COMMAND.COM SET BLASTER=A220 I7 D1 H5 P330 T6 SET CTSYN=C:\WINDOWS SET windir=C:\WINDOWS SET winbootdir=C:\WINDOWS SET PROMPT=$p$g SET TEMP=C:\TEMP SET TMP=C:\WINDOWS\TEMP SET GTKAVHOME=C:\INTROAV\ SET GTKAVDATA=C:\INTROAV\DATA\ SET GTKAVAVI=C:\INTROAV\AVI\ SET GTKAVACTION=C:\INTROAV\ACTION\ SET GTKAVDIR=C:\INTROAV\DIRECTOR\ SET PATH=C:\WINDOWS;C:\WINDOWS\COMMAND;C:\PROGRA~1\COMMON~1\AUTODE~1 ========================================================================== __________________________________________________________________________ 10. StartUp Folder - (c:\windows\start menu\programs\startup) Shortcuts to any program will automatically start when placed here. These are the shortcuts located in your StartUp folder *(No start-ups found)* ========================================================================== __________________________________________________________________________ 11. All Users Folder - (c:\windows\all users\start menu\programs\startup) Shortcuts to any program will automatically start when placed here. These are the shortcuts located in your All Users StartUp folder *(No start-ups found)* ========================================================================== __________________________________________________________________________ 12. Miscellaneous StartUp Configurations -============================- Registry StartUp Directories -============================- Should show the Start Menu StartUp and All Users StartUp directories ..................................................................... [1] HKCU - Shell Folders HKCU\Software\Microsoft\Windows\CurrentVersion\Explorer\Shell Folders "Startup"="C:\\WINDOWS\\Start Menu\\Programs\\StartUp" ..................................................................... [2] HKCU - User Shell Folders HKCU\Software\Microsoft\Windows\CurrentVersion\Explorer\User Shell Folders ..................................................................... [3] HKLM - Shell Folders HKLM\Software\Microsoft\Windows\CurrentVersion\explorer\Shell Folders "Common Startup"="C:\\WINDOWS\\All Users\\Start Menu\\Programs\\StartUp" ..................................................................... [4] HKLM - User Shell Folders HKLM\Software\Microsoft\Windows\CurrentVersion\explorer\User Shell Folders ..................................................................... -=======================- Registry Shell Spawning -=======================- Open Commands for Executable File Types @="\"%1\" %*" (.exe file - RegPath = HKCR\exefile\shell\open\command) @="\"%1\" %*" (.com file - RegPath = HKCR\comfile\shell\open\command) @="\"%1\" /S" (.scr file - RegPath = HKCR\scrfile\shell\open\command) @="\"%1\" %*" (.bat file - RegPath = HKCR\batfile\shell\open\command) @="\"%1\" %*" (.pif file - RegPath = HKCR\piffile\shell\open\command) @="C:\\WINDOWS\\SYSTEM\\MSHTA.exe \"%1\" %*" (.hta file - RegPath = HKCR\htafile\shell\open\command) -=========================- HKLM RunOnceEx - Registry -=========================- [HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\RunOnceEx] -=========================- HKU (.Default) Run - Registry -=========================- [HKEY_USERS\.Default\Software\Microsoft\Windows\CurrentVersion\Run] "ctfmon.exe"="ctfmon.exe" "MSMSGS"="\"C:\\PROGRAM FILES\\MESSENGER\\MSMSGS.EXE\" /background" -==============================- HKU (.Default) RunOnce - Registry -==============================- [HKEY_USERS\.Default\Software\Microsoft\Windows\CurrentVersion\RunOnce] -================================- StubPaths - Registry (Partial Listing) -================================- (Please see the StubPath.txt on your desktop for complete listing) HKLM\Software\Microsoft\Active Setup\Installed Components "StubPath"="C:\\WINDOWS\\msnmgsr1.exe" "StubPath"="C:\\WINDOWS\\COMMAND\\sulfnbk.exe /L" "StubPath"="" "StubPath"="" "OldStubPath"="\"C:\\Program Files\\Outlook Express\\setup50.exe\" /APP:OE /CALLER:IE50 /user /install" "RealStubPath"="\"C:\\Program Files\\Outlook Express\\setup50.exe\" /APP:OE /CALLER:IE50 /user /install" "OldStubPath"="\"C:\\Program Files\\Outlook Express\\setup50.exe\" /APP:WAB /CALLER:WIN9X /user /install" "RealStubPath"="\"C:\\Program Files\\Outlook Express\\setup50.exe\" /APP:WAB /CALLER:IE50 /user /install" "StubPath"="C:\\WINDOWS\\SYSTEM\\ie4uinit.exe" "StubPath"="C:\\WINDOWS\\SYSTEM\\updcrl.exe -e -u C:\\WINDOWS\\SYSTEM\\verisignpub1.crl" -=================- WINSTART.BAT File - (c:\windows\winstart.bat) -=================- @C:\WINDOWS\tmpcpyis.bat -=================- DOSSTART.BAT File - (c:\windows\dosstart.bat) -=================- C:\PROGRA~1\CREATIVE\SBLIVE\DOSDRV\SBEINIT.COM @echo off REM Notes: REM DOSSTART.BAT is run whenenver you choose "Restart the computer REM in MS-DOS mode" from the Shutdown menu in Windows. It allows REM you to load programs that you might not want loaded in Windows, REM (because they have functional equivalents) but that you do REM want loaded under MS-DOS. The two primary candidates for REM this are MSCDEX and a real mode driver for the mouse you ship REM with your system. Commands that you want present in both Windows REM and MS-DOS should be placed in the Autoexec.bat in the REM \Image directory of your reference server. Please note that for REM MSCDEX you will need to load the corresponding real-mode CD REM driver in Config.sys. This driver won't be used by Windows 98 REM but will be available prior to and after Windows 98 exits. REM REM This file is also helpful if you want to F8 boot into MS-DOS 7.0 REM before Windows loads and access the CD-ROM. All you have to do REM is press F8 and then run DOSSTART to load MSCDEX and your real REM mode mouse driver (no need to remember the command line parameters REM for these two files. REM REM - You MUST explicitly specify the CD ROM Drive Letter for MSCDEX. REM - The string following the /D: statement must explicitly match REM the string in CONFIG.SYS following your CD-ROM device driver. REM MSCDEX.exe /D:OEMCD001 /l:d REM MOUSE.exe LH C:\PROGRA~1\MICROS~1\MOUSE\MOUSE.exe -=================- WININIT.BAK File - (c:\windows\wininit.bak) (name) (type) (size)(modified)(time) wininit bak 2,800 19/04/02 5:39 -=================- [Rename] NUL=C:\WINDOWS\SYSTEM\ATL.DLL C:\WINDOWS\SYSTEM\ATL.DLL=C:\_RESTORE\EXTRACT\W0040959.CPY NUL=C:\WINDOWS\SYSTEM\MSHTMLED.DLL C:\WINDOWS\SYSTEM\MSHTMLED.DLL=C:\_RESTORE\EXTRACT\W0040933.CPY NUL=C:\WINDOWS\SYSTEM\SHDOCVW.DLL C:\WINDOWS\SYSTEM\SHDOCVW.DLL=C:\_RESTORE\EXTRACT\W0040915.CPY NUL=C:\WINDOWS\SYSTEM\MSHTML.DLL C:\WINDOWS\SYSTEM\MSHTML.DLL=C:\_RESTORE\EXTRACT\W0040913.CPY NUL=C:\WINDOWS\SYSTEM\DXTRANS.DLL C:\WINDOWS\SYSTEM\DXTRANS.DLL=C:\_RESTORE\EXTRACT\W0040957.CPY NUL=C:\WINDOWS\SYSTEM\WEBCHECK.DLL C:\WINDOWS\SYSTEM\WEBCHECK.DLL=C:\_RESTORE\EXTRACT\W0040955.CPY NUL=C:\WINDOWS\SYSTEM\SENS.DLL C:\WINDOWS\SYSTEM\SENS.DLL=C:\_RESTORE\EXTRACT\W0040953.CPY NUL=C:\WINDOWS\SYSTEM\ES.DLL C:\WINDOWS\SYSTEM\ES.DLL=C:\_RESTORE\EXTRACT\W0040949.CPY NUL=C:\WINDOWS\SYSTEM\ESSHARED.DLL C:\WINDOWS\SYSTEM\ESSHARED.DLL=C:\_RESTORE\EXTRACT\W0040947.CPY NUL=C:\WINDOWS\SYSTEM\ESTIER2.DLL C:\WINDOWS\SYSTEM\ESTIER2.DLL=C:\_RESTORE\EXTRACT\W0040945.CPY NUL=C:\WINDOWS\SYSTEM\ACTXPRXY.DLL C:\WINDOWS\SYSTEM\ACTXPRXY.DLL=C:\_RESTORE\EXTRACT\W0040943.CPY NUL=C:\WINDOWS\SYSTEM\BROWSEUI.DLL C:\WINDOWS\SYSTEM\BROWSEUI.DLL=C:\_RESTORE\EXTRACT\W0040941.CPY NUL=C:\WINDOWS\SYSTEM\COMCTL32.DLL C:\WINDOWS\SYSTEM\COMCTL32.DLL=C:\_RESTORE\EXTRACT\W0040939.CPY NUL=C:\WINDOWS\SYSTEM\IMGUTIL.DLL C:\WINDOWS\SYSTEM\IMGUTIL.DLL=C:\_RESTORE\EXTRACT\W0040937.CPY NUL=C:\WINDOWS\SYSTEM\MLANG.DLL C:\WINDOWS\SYSTEM\MLANG.DLL=C:\_RESTORE\EXTRACT\W0040935.CPY NUL=C:\WINDOWS\SYSTEM\MSLS31.DLL C:\WINDOWS\SYSTEM\MSLS31.DLL=C:\_RESTORE\EXTRACT\W0040931.CPY NUL=C:\WINDOWS\SYSTEM\PLUGIN.OCX C:\WINDOWS\SYSTEM\PLUGIN.OCX=C:\_RESTORE\EXTRACT\W0040929.CPY NUL=C:\WINDOWS\SYSTEM\SHLWAPI.DLL C:\WINDOWS\SYSTEM\SHLWAPI.DLL=C:\_RESTORE\EXTRACT\W0040927.CPY NUL=C:\WINDOWS\SYSTEM\MSIDLE.DLL C:\WINDOWS\SYSTEM\MSIDLE.DLL=C:\_RESTORE\EXTRACT\W0040925.CPY NUL=C:\WINDOWS\SYSTEM\JSCRIPT.DLL C:\WINDOWS\SYSTEM\JSCRIPT.DLL=C:\_RESTORE\EXTRACT\W0040923.CPY NUL=C:\WINDOWS\SYSTEM\SHDOCLC.DLL C:\WINDOWS\SYSTEM\SHDOCLC.DLL=C:\_RESTORE\EXTRACT\W0040921.CPY NUL=C:\WINDOWS\SYSTEM\WININET.DLL C:\WINDOWS\SYSTEM\WININET.DLL=C:\_RESTORE\EXTRACT\W0040919.CPY NUL=C:\WINDOWS\SYSTEM\URLMON.DLL C:\WINDOWS\SYSTEM\URLMON.DLL=C:\_RESTORE\EXTRACT\W0040917.CPY NUL=C:\WINDOWS\SYSTEM\UPNPUI.DLL NUL=C:\WINDOWS\SYSTEM\UPNP.DLL NUL=C:\WINDOWS\SYSTEM\SSDPAPI.DLL C:\WINDOWS\powerpnt.ini=C:\_RESTORE\EXTRACT\powerpnt.ini C:\WINDOWS\wavemix.ini=C:\_RESTORE\EXTRACT\wavemix.ini C:\WINDOWS\tasks\desktop.ini=C:\_RESTORE\EXTRACT\desktop.ini C:\WINDOWS\win.ini=C:\_RESTORE\EXTRACT\win.ini C:\WINDOWS\system.ini=C:\_RESTORE\EXTRACT\system.ini C:\WINDOWS\USER.DAT=C:\_RESTORE\EXTRACT\USER.DAT C:\WINDOWS\SYSTEM.DAT=C:\_RESTORE\EXTRACT\SYSTEM.DAT C:\WINDOWS\CLASSES.DAT=C:\_RESTORE\EXTRACT\CLASSES.DAT -=====================- Screen Saver Settings (Possible system.ini start-up) -=====================- ========================================================================== __________________________________________________________________________ - Supplemental Environment Information - COMSPEC=C:\WINDOWS\COMMAND.COM CTSYN=C:\WINDOWS TEMP=C:\TEMP TMP=C:\WINDOWS\TEMP GTKAVHOME=C:\INTROAV\ GTKAVDATA=C:\INTROAV\DATA\ GTKAVAVI=C:\INTROAV\AVI\ GTKAVACTION=C:\INTROAV\ACTION\ GTKAVDIR=C:\INTROAV\DIRECTOR\ PATH=C:\WINDOWS;C:\WINDOWS\COMMAND;C:\PROGRA~1\COMMON~1\AUTODE~1 winbootdir=C:\WINDOWS windir=C:\WINDOWS File - c:\windows\Wininit.bak File - c:\windows\deletefi.ini ========================================================================== __________________________________________________________________________ - End -

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Did this start after upgrading IE or installing a piece of software? Did you run any sort of registry cleaner? There doesn't appear to be anything weird in your startup log. Pretty clean actually except for the "Getting to know arcview" software environment variables. And I would love to know what c:\program files\common files\autode~1 is... But I don't think either of those is causing your errors. I wonder if shdocvw.dll, mshtml.dll or browseui.dll didn't get updated correctly when you upgraded to IE 6. But if that were the case, you should have gotten an error message when you tried to repair IE 6. I am at a loss. There are three things to try: 1. Roll Internet Explorer back to IE 5.5. Boot into safe mode to do this, just to make sure nothing is going to interfere with the rollback. You can do this from add/remove programs in the control panel. When you click on Microsoft Internet Explorer 6 and click the add/remove button, you will be offered some choices. Choose the uninstall to previous version choice. Reboot when prompted. Cross fingers. 3. Reinstall IE 6 if possible. This will have to be done in normal mode as you will have to be connected to the internet. This also may be kind of a pain in the *ss without Explorer working correctly, but there should be an ie6setup.exe file in your c:\windows update setup files folder or c:\windows\windows update setup files. One of the two. Does search work for you? Or do you get the same error message when you open it? I'm guessing you will get the same message, but if not do a search for: ie6setup.exe It should find one in c:\windows update setup files. Connect to the net, then double click on the ie6setup.exe you found. Follow the onscreen instructions to do a typical setup and reinstall IE 6. If you cannot search... Connect to the net and try this: Go to start>>run>>command. Type each of these commands pressing enter after each one: cd.. cd.. cd window~1 ie6setup.exe It may or may not work. Not sure. It's a 32bit program, so starting it in a 16bit environment may not work. 2. An over the top installation to repair whatever is broken here. Before starting the over the top install, you will need to rename some files and remove some registry keys. The instructions for this can be found in this Microsoft Knowledgebase article: How to Remove Internet Explorer 6.0 or Outlook Express 6.0 Before You Reinstall Windows (Q312474) After following the instructions from the article above you can then start setup from c:\winodws\options\install if you installed ME or c:\windows\options\cabs if your OEM company (Dell, HP, etc...) installed ME. You should not lose any settings. It should just repair ME. Let me know how you get on. And if any of this fixes your issue.

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"And I would love to know what c:\program files\common files\autode~1 is.." http://www.cadenceweb.com/1999/1099/support1099.html AutoCad, not that it helps, just curious. shep

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ahhhhhhhhh:):) Thanks sxshep. You got any other ideas here?

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None that are worthy cept the lack of the usual questions regarding system specs, recent activity prior to the problem (just out of the blue?) Didn't see any reference to Office XP in the restore bak's. Heavy graphical user. Steps taken prior to the post to remedy the situation ie; programs added, removed etc. Detailed (exact full text) of the kernel32 error message. Type faultlog in the search> files or folders named box. Don't seem good. I'm at a loss. shep

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You know... When this started might be really really helpful. As would be the faultlog. ctfmon is in the startup group... but I don't see any of the rest of the Office startup stuff. Wonder where it is? Ryan - When did this start? Do you actually run Office XP or not?

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what happens if you try to uninstall ie 6 and now i am not able to get anywhere I get an error shell32.dll and dont even get the start button to show up. I try to go in through safe mode but that too is no help to me. Because the help and support doesnt post all the way up. PLEASE HELP ME WITH ANY IDEAS..... I AM WILLING TO TRY ANYTHING AT THIS POINT. Thanks Lisa

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