With autoplay enabled, I inserted a CD (software CD) to CDROM drive & autoplay begin but my screen turn to blue with error message: Error:06:0000:00000000 I try again with autoplay enabled, it's okey until when I try to play, open or explore that CD, it also causes error in KERNEL32.DLL or my screen turn to blue with the same message. When I try this CD with other computers, it have no problem, it can be opened, explore & installation can be performed successfully. My CDROM can play other CD but not for this one. I try using another CDROM drive to my computer but the result is same. Look like my computer having problem. Please help me. Thanks.

Look in device manager to see if a driver is damaged/not working. If that's the case you can replace it with a good working driver file.... START - SETTINGS - CONTROL PANEL - SYSTEM - DEVICE MANAGER.

Thank you micheal2 for your advise. I have look at device manager as your advise and found that under COMPUTER-CDROM-GENERAL Device status - this device working properly. However, where can I get working driver file? May be I can try. Thank you.

hello whats on that cd? and for kernel 32 errors try here http://www.all-windows.com/kernel32.html http://www.generation.net/~hleboeuf/errkrn32.htm

Thanks for your interest, Here a little bit more about CD: Containing: 5 folders, installation note (txt), autorun (setup information) & autorun (application) Autorun (application)properties: -Player for MMB -Version 1.0.0.1 (Player for Multimedia Builder) If I open with explorer: explorer causes error KERNEL32.dll & if I try to scan with Norton Antivirus 2002: Navw32 has caused an error in KERNEL32.dll Here the diagnostic by DRWATSON (using exlorer): Win32 Kernel core component encountered a debugging single-step exception. Module Name: KERNEL32.DLL Description: Win32 Kernel core component ...... Application Name: Explorer.exe Description: Windows Explorer .............. -------------------- has altered Windows system files. Module Name: -------------------- SSDP Service on Windows Millennium has altered Windows system files. Module Name: SSDPSRV.exe Description: SSDP Service on Windows Millennium ........... -------------------- If the Taskbar is behaving strangely, try exiting Multimedia background task support module. Module Name: mmtask.tsk Description: Multimedia background task support module Version: 4.90.3000 Product: Microsoft Windows Manufacturer: Microsoft Corporation --------------- I don't know what its mean. Thanks again.

Theirs several listings for cd problems in the microsoft kb so if the prevous suggestions didnt help go there have it searck rfor win me and set it (the search engine) to show a 100 results. http://support.microsoft.com/default.aspx?scid=fh;en-us;kbinfo Lon

Im not seeing something here does every cd do this Do you by chance use direct cd(it's buggy) Do you get the message to insert disc or no disc in drive???? But then again it may just be dirty