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black screen

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Name: happyfeet
Date: November 28, 2003 at 10:42:36 Pacific
OS: Win ME
CPU/Ram: Pent 3-512 ram
Comment:

Mu grandson dropped off his pc to me and upon turning on all there i see is a black screen with a message saying to go into the control panel to configure the display, which i cant see. I tried with a boot disk and still nothing. I put in the system recovery cd and it seems to be running but see nothing but a black monitor. What is going on. He thinks Nana can help him but i am lost..Please Please help me if you can.



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Response Number 1
Name: happyfeet
Date: November 28, 2003 at 11:37:28 Pacific
Reply:

I forgot to mention...the monitor light is yellow and not green..any answer fr this as well.


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Response Number 2
Name: x86
Date: November 28, 2003 at 12:07:40 Pacific
Reply:

Go into safe mode (hit F8 just prior to Windows loading) and delete the entry in Device Manager for the Graphics card, reboot and Windows should reinstall the driver....


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