Hi all, I just recently upgraded my Win98 to Me (because I needed to reinstall and my school library only had Me disks). Things were all fine and dandy until yesterday morning. On start-up I get an error message "Msgsvr32 has caused an error in Mmsystem.dll. Msgsvr32 will now close. If you continue having problems, try restarting windows." Well, as for other problems--nothing on my desktop loads, not my icons, not my start bar, nothing. I have no visual interface...and Me doesn't have a DOS interface, and I tried booting with the install CD-ROM. Nothing happened. I also tried Dell phone support, and I've concluded that not everyone who works there is helpful. Help!! oh, ya, and thanks :) --Erin ps. it's hard to smile when your computer is almost hopelessly crashed.

Here is one article on that error. It involves Win98 but since you upgraded from that it might help. http://support.microsoft.com/support/kb/articles/q262/9/98.asp

Here is the advice for Win ME on that error http://support.microsoft.com/support/kb/articles/Q297/5/26.ASP?LN=EN-US&SD=gn&FR=0 Post how you get on. Regards Trev

Hi all, Thanks so for the help, but I'm running up against another problem. According to microsoft.com, i have a corrupt file in my system folder. I need to replace it but I finally got GUI and now it says that the file is in use, that I can't modify it (ie. rename and replace--Remember that I now have ME and can't modify it thru DOS). Is there another way for me to get around this? --Erin

Ok, i have done this to my teachers computer, what it most likely is is that you replaced your user.exe file with one from another computer, this file contains information unique to your computer, so putting 1 from another computer will cause it to mess up, BECAUSE WINDOWS ME SUX!!!!!, you cannot boot in dos, so this becomes a VERY hard problem to fix. I have no idea how to fix it since u have me on ur computer, i cannot stand it, in fact i send microsoft an email saying "I have a very large virus on my computer, it is called windows Me, how do i get it off?". :-), figure out how to downgrade to windows 98 and i can help u