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Winword causes a GPF in GDI.exe

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Name: Melissa
Date: March 15, 1999 at 11:45:40 Pacific
Comment:

Please help. When I get an attached Word file to an e-mail from one particular person in my office (everyone else is OK) I get a GPF fault in Word (version 7) in module GDI.exe at 0026:000012e6. Only files from this one person have this result. Any ideas would be appreciated. Thanks!



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Response Number 1
Name: Bruce
Date: March 15, 1999 at 15:36:14 Pacific
Reply:

Sit down with someone that sends a good e-mail to you and see how or what they do when they send it. Then sit down with your friend and see what the difference is. Sounds like some sort of inter-office prank or could be their program is buggy. Or tell them to send it in plain text and see if the problem stops.


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Response Number 2
Name: Micke Joh
Date: March 16, 1999 at 09:08:11 Pacific
Reply:

Hmmm mysterious. Are the files they´re sending as big, cause if the one sending the causing file is bigger thats the problem. (I had the same and had to decrease the number of icons on my desktop and even inactivate my screensaver- but now it works!). Memoryproblem...


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Response Number 3
Name: Murali
Date: October 29, 1999 at 10:28:38 Pacific
Reply:

Macro Virus on u the person sending you?
Unless u r all having file and print sharing
...then...most probably that's not the case!


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