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For some reason I can not get my PC to boot up normally. It will start out fine, do its memory test and start booting up then I get a message saying "WINDOWS PROTECTION ERROR..PLEASE RESTART YOUR SYSTEM" it will then either shut off or lock up. After recieving that message I then will get the boot menu and have to select safe mode. It seems to boot fine in safe mode only. No matter how many times i've tried and with everything i've done I can not get it to boot correctly. If I select anything other than safe mode I get the error msg. I can not get a bootlog to see what is not loading properly. I replaced the ram from a working system and that was not the problem. I renamed the smartdrv.exe to .old, that didn't work. Also tried a reboot floppy, ran scandisk and it didn't find any errors. I tried to reinstall windows, all that did was go through everything and when it says you need to restart the system I get the error msg. I even tried rebooting with the keybaord unpluged. And nothing. I've spent the last 6 hours reading every page that I could find on the net and trying everything I could and still nothing. The only thing I did find was a few old files from the opserv worm. But I cleaned all of those and still nothing. If anyone can help, please let me know. I have run out of ideas.
Hi Charlene, hi everyone,
Start the computer in Safe-Mode.
Go to Start and Run, type msconfig, click OK.
Place a tick next to Selective Startup if one is not already there.
Uncheck Process System.ini and Process Win.ini.
Click ok and when prompted select OK to restart the computer.
Does in start normally without the error message?
Good Day!
Mesich
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I reran scan disck. Took 10 hours and found NO errors. Still won't boot. I deselected the system & win.ini files and still nothing?? Any other ideas. i'm willing to try just about anything. Except reformatting...I really don't want to do that & lose everything on it.
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You could try to restore an earlier registry and see if that helps. Boot to command prompt, run scanreg /restore.
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Hi again everyone,
Go back into msconfig and reselect win.ini and system.ini.
Deselect autoexec.bat, config.sys and Startup Items.
Restart the computer when prompted and see if it will start normally.
Best Regards,
Mesich
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Tried both of those with no avail. I restored the registery from 8-24, still get error msg. And tried deselecting the items & same out come.
I ran Nortons rescue disks to see if there was a virus that scan disk didn;t find, and nothing. I stillkeep getting "WINDOWS PROTECTION ERROR..RESTART YOUR SYSTEM"
I mamaged to get a registry checker program on it and it didn't find anything. The only thing I found ( and have no idea of how to corerect) is several fonts failing to load. In the boot record every vxd program loads sucessfully. But after it loads the mouse and display properties it starts on fonts and seeral com eup with this mesg. "LOADFAIL= C:\WINDOWS\FONTS\MARLET.TTF FAILURE CODE IS 0016" I searched for that failure code and couldn't find anything helpful.
Another thing I found on the bootlog was "HTREE/ROOT/0" but through searching symantec I find that I am supposed to have that there, but do not have all 8 lines, only for. They say that if you are missing lines in the log that there may be a software or hardware problem (this I already knew!)
One person said that it might be a bad driver. But I don't know how to find out which is bad. Since everything loads succesfully (atleast on the bootlog) and I deselected everything program on the startup in msconfig.
It started this on friday afternoon, I have tried dozens of suggestions and still nothing. What I can't figure is that I wasn't downloading anything. Simply trying to print a page, & was getting a msg theat the spool file was not responding (printer does that alot) so I simply shut everything down and restarted the PC. And haven't been able to get it booted correctly since.
If I could find some way of getting the zip drive or cd-writer to work in safe mode I would just save everything and reformat. Floppy's are useless, not big enough to hold anything.
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Something to consider:
Windows Install Renaming Windows Folder
Rx for Windows errors, Windows crashes,Windows not booting up at all... install a new Windows in the drive where the old, problematic Windows is located.
Steps:
1. Installation
Restart/Power computer using Windows 98 boot disk
Select "Boot with CD-ROM Support" from the Win98 boot up menu
Rename the Windows and Program Files directory, as follows:
At the A:\> prompt, key in:
C:
Press Enter.At the C:\> prompt, key in the following:
rename windows windows.old
Press Enter.Again at C:\> prompt:
rename progra~1 programs.old
Press Enter.Again at C:\> prompt:
dir/w (Checks if files were renamed correctly)Next, copy the Win98 installation files from the Windows 98 to the hard drive. This negates the need for the actual Windows CD when installing any Windows component, new hardware, etc.
First, create a directory called: Win98, and place it under C:\
At the C:\> prompt, key in:
md\Win98
Press Enter.Copy the Win98 installation files from CD to hard drive.
Again at the C:\ prompt, key in:
copy d:\Win98 c:\Win98 (where d:\ is the CD-ROM drive)
Press Enter.Go to the directory where the setup files were copied to by keying in: C:\Win98.
Start Windows setup by keying in:
setup /isThe setup process scans the hard drive and finds the Windows.old folder to install to that folder, even though it is renamed. Instead, when it says "Install Windows in C:\windows.old", clear out the "windows.old" portion and type in "Windows" for the destination folder.
Windows is installed, without erasing the hard disk and all its data. After the installation, reboot the computer and restore any drivers.
Programs may need reinstalled, and the hard drive may be fragmented. Once data is salvaged, etc., delete the windows.old and programs.old folders, and defragment the hard drive.
Another approach:
*Note* - while doing all this, need to temporarily disable the Bios virus protection that is usually running on most modern motherboards. Then, when finished, re-Enable the Bios protection feature.
Over The Top ReInstall:
Boot with a bootable floppy or CD - "with CD-rom support", and from DOS rename the win.com file to win.bak:
C:
cd \Windows
rename win.com win.bakSwitch to the drive letter of the CD drive [often drive D:] -->OR switch to C:\Windows\Options\Cabs (if the cabs are copied onto hard drive), and start setup (by simply typying in the command: setup)
When Windows asks if you want to use the directory C:\Windows.000, instead choose "Other" and type in C:\Windows [without the .000 following]. You'll need your CD-key handy.
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Installing windows in a new folder worked. Well it has gotten me back into my system, in the normal mode thank god! Now I just have to go through everything and see whats wrong. And figure out how to transfer my previous settings over. But atleast I am back in and reinstalling everything. THANK YOU!
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Charlene,
Glad it worked!! ;-)
When Windows starts acting up in the fashion yours was, it is sometimes an experience to unravel the mess.Could you tell us which approach you used, renaming windows to windows.old, and following that procedure, or, did you rename win.com to win.bak, and followed that course?
These two approaches were something I ran into on separate websites. Tried the first one on somebody's PC that was having numerous problems, and by golly, it worked.
Let us know.
Glad you are back up and running!!
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I renamed windows to windows.old
The only part my PC didn't like was
"Go to the directory where the setup files were copied to by keying in: C:\Win98.
Start Windows setup by keying in:setup /is"It kept saying bad command. So I left out the "go to directory part and just typed setup, after copying the files from the cd. and it worked fine. Am transfering some files and loading drivers at the moment.
Thanks again
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Let me understand what you did:
In essence, you used the Windows CD for the install, vs the directory to which you copied Win98?
So, at D: (or the letter for the CD-ROM drive) you just used the following command:
D:\>Setup
And away it went?
Or,...?
Haven't done this for a while, maybe I mixed something in there that needs modification.
Appreciate the response. Might help someone else.
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I encountered this problem on a windows ME machine. I did 2 things simultaneously to solve this problem, so I don't know which (if not both) steps solved the problem.
1) As suggested above, I deleted some fonts from my computer, in particular, those that I did not recognize as being shipped as part of a Windows distribution.
2) I unplugged a USB device before bootup, in my case, a DLink DWL-120+ wireless usb adapter.
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btw, in response to my above post, the only noticable problems my computer were having was that it wasn't booting and the 0016 error code occured. I don't know if the other things you mentioned about the bootlog are there.
I'm not sure if the steps i took will work on a win98 machine.
also, i made a typo, instead of "suggested above", i meant "suggested in another post"
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I've got the same problems. However, I know what the problem is. I'm trying to install a PCI USB Card.
I found the same entries in the bootlog.txt file relating to fonts, but when the card is in it hangs, and when it's out, it boots normally.
I've tried two brand new cards and got the same results. It all started with installing a Mustek MDC 3500 Digital Camera needing a USB connection.
With this motherboard and current install device drivers W98SE just wont perform.
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