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I had a dll error yesterday so I rebooted and then the system said it could not find himem.sys, dblst?, and one other with errors. Also could not find win.com. I fixed this due to Microsoft kb but then i received error vmm32.vxd missing windows will not run without it. I was able to fix it but now 15-20 different files are giving me poblems. Before i started I looked at dos and found that the windows directory was missing many files and a few that were left had numbers for file names, also NAV_50 was listed. Config.sys was at 0 bytes along with a few others. I have NAV and a firewall on my router. Was this a hacker attack, virus or just a corrupt file? How do I fix?
Hrrrmmm....
Wierd one considering you say you had Virus and Firewall protection. The natural inclination is to blame a virus payload delivery, which is possible is you are running an old version of NAV or didnt have updated definitions. Another idea is that lowered IE security settings or an old version of IE or Outlook Express allowed known vulnerabilities through.
Could also be that you had some kind of software that opened ports to the internet. bypassing your firewall, thereby initiating an attack.
Could just be a bad hard drive going out too.
A bit of a moot point now though. Sounds like you're looking at formatting or reinstalling Windows over the top of itself. I'd go with a format and start clean.
Avoid file sharing/instant messaging and other programs that open ports - and use Windows Update to install critical updates until you cant update anymore. Install and update NAV immediately after the reinstall too, to prevent any re-infections from removable media or non-OS drives.
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My kid installed "The Human 3D" by MEGASYSTEMS; however,when rebooting, a message pops-up that says something like, "MSVCIRT.DLL file is linked to missing export MSVCRT.DLL:??_U@YAPAXI@Z."
I went to Microsoft website and followed the instructions to copy the one on the C:WINDOWS\OPTIONS\CABS to the C:\WINDOWS\SYSTEM, which now able me to open up my DSL CONNECTION, go to website, etc. However, I noticed that my NORTON INTERNET SECURITY on the systray was disabled, and could not even open-up a link on website homepages.
Now, everytime I open-up MICROSOFT WORD, as soon as it opens up and scan with anti-virus, it just closed-out by itself. When I go to the OPTIONS on the NORTON INTERNET SECURITY and make changes, as soon as I closed the window, an error message pops-up that says, "The MSVCP60.DLL file is linked to missing export MSVCRT.DLL:_Ic_collate_cp."
I deleted the installed software and even went to the REGISTRY and clean-up remnants of that particular software, but still when I tried changing something on the NORTON INTERNET SECURITY options, as soon as I closed the window, the same error appears. There was even an error window that shows "Microsoft Visual C++ Runtime error."
I already used NORTON WINDOCTOR/DISK DOCTOR, and also defragment the system, but still of no use. I need help as my son needs to use the MICROSOFT WORD to type his research paper.
- Thanks in advanced.
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Computer Sitter:
Try going into safe mode by tapping F8 during a reboot, and choosing Safe Mode.
Once in safe mode, Go to the control panel, then to add/remove programs. Uninstall Norton Internet Security, and anything else that is by Norton or Symantec.
If "The Human 3D" is still listed in add/remove programs, it wasnt uninstalled properly. Try to uninstall it if it's there and see what happens. (Note: always uninstall if possible, don't just delete)
After removing everything Norton or Symantec, restart and try again.
If it still doesnt work, uninstall each problem program one at a time, then reinstall them one at a time.
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Ding,
I have had several issues trying to run scandisk. It constantly would say something is running in the background and scan disk we need to start over. I closed everything I could see in the task bar but I still kept getting the error. I also originally set up NAV to automatically update but for the last 2 or 3 months it would not update automatically I would have to run it manually. Another possibility is that I went to research some ip address information and a couple of links that I went to told me my current ip address and what isp I was using. I am wondering if one of those sites placed a worm or virus on my system. I have many files that I have created since my last backup with Office. Is there a way to backup those files at the DOS prompt? Aparently I will have to reformat the hard drive. What fun that will be. I built the system myself and had to install all motherboard and drivers. Trying to figure out which ones worked will be a challenge. I also recently added Gator to fill in forms because of so many applications for job searches is that a possible culprit? Thanks,
Mike.
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Yeastman,
Please see remarks to Ding. Sorry i missed putting your name there also.
Thanks,
Mike
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Hi mallfalcon, ding, Yeastman, JohnW, Computer Sitter, hi everyone,Why did you install Gator?
Gator (new name Gain) is known as a spyware! spyware, not virus! but technically speaking, a spyware would be able to be a wonderful Trojan as well!Have a good day,
Gérard from Paris, France
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Yeastman,
Sorry for the incomplete info. The "The Human 3D" by MEGASYSTEMS doesn't have any uninstall program I can find on by itself, nor I can even use the ADD/REMOVE on the Control Panel. There was always a pop-up window that I don't have an "Administrator" capability to uninstall when using ADD/REMOVE that's why my alternative was to delete the files and going to the REGISTRY itself to delete all remnants of the software. I ran the NORTON WINDOCTOR and fixed/deleted those other remnants of the REGISTRY.
I will try to uninstall the NORTON INTERNET SECURITY and see what will happen.
- Thanks
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Mike,
It sounds like you were able to get the computer into Windows..? If you can get the problem computer to boot, you can try scanning for spyware. Download SpyBot, update it, then scan for problems.
You still have the option of Installing Windows over the top of itself in a repair attempt. But formatting and reinstalling from scratch is a nice and clean option.
As far as backing up files, if you can get into Windows, burn the files you need to a CD or copy them to another drive letter. It can be done from DOS as long as you have somewhere to copy them to, like another drive letter or a floppy disk (if they will fit on one).
If none of the above are an option and you *must* save data, you'll have to manually delete directories from DOS using the deltree command, then reinstall Windows.
Favorites, Email, Start Menu, Desktop, My Documents folder are common backup areas. But, make sure you havent missed anything that you've put in a unusual spot.
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Yeastman,
I can not get into windows only via dos to see the windows files. I tried to boot from a floppy drive but to no avail. I want to reinstall windows without having to reload everything. I wouldhave to reload all files to run the mobo etc. Currently i tried to reboot and received a win.com message not able to load windows. The reason it showed up is because i renamed it from win.old to win.com some one else told me to reload win 98 by tricking it and renaming win.com to win.old but it still finds some part of an os.
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The easiest next step would be to put your Windows98 CDROM in, boot off it and run setup.
If it wont boot off the CDROM, go into the BIOS (usually by tapping delete key as soon as the computer turns on) and change the boot order to be CDROM before the hard drive. Also make FLOPPY before the hard drive while you're in there too.
If it still refuses, you'll need a Windows98 startup disk. In which case, you'll boot off the win98 startup disk (again, make sure bios is set to boot from floppy), then navigate via DOS to the win98 cdrom and run setup.
If you want to get fancy, you can download a copy of deltree, copy it to that win98 startup disk, and delete the entire windows directory by typing deltree c:\windows, then delete the files at the root of the C: drive by typing del C:\*.* (the del command wont delete folders) You can continue using deltree to clean out as much irrelevant stuff as you want. Be careful though, there's no recycle bin in DOS.
** Remember the windows directory contains outlook & outlook express email (app. data & local settings folders), favorites, start menu, desktop, and other commonly backed up files. Use the DOS XCOPY command to compy these outside the Windows directory before using Deltree to delete C:\Windows.
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I tried to do setup but the cd rom in setup says that there is an os and setup can not continue restart to dos prompt.
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The Win98 CDROM you're using must be older than what was installed then.
In that case you'll need to get to DOS and use DEL and DELTREE as mentioned in the last post. Remember to use XCOPY to copy your files you want to keep out of there first.
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yeastman,
How would I know what files to backup according to your post above in windows? I may have lost those I am not sure. I couldn't find a windows\system dir.
Thanks
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Youll want to copy the Windows\Applic~1 directory, the Windows\locals~1 directory, the Windows\favori~1 directory, Windows\desktop, windows\startm~1
Remember that in DOS the file names revert to 8 characters, hence the ~1 after the 6th letter.
Search the net for Deltree.exe and copy it to a win98 startup disk. Then boot from it.
Then type the below to copy the files over, and delete the windows directory:c:
md test
cd test
xcopy c:\windows\applic~1
xcopy c:\windows\favori~1
xcopy c:\windows\desktop
xcopy c:\windows\locals~1
xcopy c:\windows\startm~1
a:
deltree c:\windows
del c:\*.*then install Windows:
E: (note: usually it's E:, could be higher)
cd win98
setup.exeUnless you had a virus mess up your hard drive's partition table, (which is possible) that will do the trick.
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You don't have to search the net for deltree.exe. It is housed on your own computer. You will find it in:
C:\windows\command.
Just put your boot disk in the floppy drive and then right click the deltree.exe and choose send to floppy.
Remember that just because the deltree file is already on your computer you cannot use it that way from the C\windows directory. You can't delete what you are using. It must be put on floppy. And if you want some very intensive instructions for this proceedure you will find them here:
http://terrikaduck.netfirms.com/deltree.htm.
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Terri,
I am not able toright click because I can not even load windows. Thanks for the link.
Mike
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You can still extract it from the directory in DOS. Just use this command:
c:\>copy c:\windows\command\deltree.exe a:\
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Mike,
Terri is right, just type:
copy c:\windows\command\deltree.exe
at the beginning of the list of commands I posted in the earlier post. (before the c: command)The DEL C:\*.* will not delete everything in the C: drive. The DEL command in DOS is different than deleting in Windows; DEL will only delete files in the directory you specify, it will not delete folders or subfolders.
If you want to get more specific than *.*, here's what you can do instead of *.*:
Del c:\*.sys
Del c:\*.bat
Del c:\*.dat
Del c:\*.1st
Del c:\*log.txt
Del c:\*.com
Del c:\*.dos
Del c:\*.daoIf memory serves, .dao files can be registry hives for Win9x. Maybe Terri can check my memory :-)
Anyhow that should get rid of the key files at the ROOT of the C: drive. You'll still need to DELTREE the windows directory. I'd Deltree C:\Program Files also, unless you know you've saved something in there. Most programs store thier user's data elsewhere. I think Quicken might be an exception to that though.
Hope all goes well
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Hi Mallfalcon, Yeastman, Terri, hi everyone,>If memory serves, .dao files can be
>registry hives for Win9x. Maybe Terri can
>check my memory :-)
.da0 are registry hives for Ws95 only, not Ws98!Have a good day,
Gérard from Paris, France
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