After initiating shutdown I get the following on a blank screen. windows protection error. restart windows press any key top continue. pressing any key causeds the computer to turn off. This is a pain

i think you should reinstall your current windows.. if it's still the same .. try to delete the windows directory .. then install windows.. make sure you've save all your work to d: or other drives... if it still not works.. format your PC and install windows again... if it stil look the same.. why not you just throw your PC away.. have a try..buddy...

This is a software based problem with one of the programs you have in resident memory. I had the same problem with Norton Anti-Virus on a IBM Aptiva 245. I found the culprit by removing each resident memory program, one at a time and shutting down windows each time. Perform a "cntrl-alt-del", then highlight the resident application and select "end Task". This will remove it from resident memory. Then shut down windows to see if the error is still active. Do this individually with each resident program and chances are that you too will find the culprit.

I had same problem after I installed Norton anti virus program.

Ladyes and Gentlemen: Anti-virus Causes Computer to Stop Responding When You Shut Down PSS ID Number: Q231666 Article last modified on 11-30-1999 WINDOWS: WINDOWS ====================================================================== ---------------------------------------------------------------------------- --- The information in this article applies to: - Microsoft Windows 98 - Microsoft Windows 98 Second Edition ---------------------------------------------------------------------------- --- SYMPTOMS ======== When you try to shut down your Windows 98-based computer, you may experience one or more of the following symptoms: - The floppy disk drive light may turn on. - You may receive a "Windows Protection Error" error message. - Your computer may stop responding (hang) while displaying the "Windows is Shutting Down" message. CAUSE ===== This issue can occur if you are running a McAfee or Norton anti-virus program that is configured to scan your floppy disk drive when you shut down your computer. RESOLUTION ========== To resolve this issue, contact the manufacturer of your anti-virus program to inquire about the availability of a fix for this issue. To work around this issue, configure your anti-virus program to not scan floppy disk drives when you shut down your computer. For information about how to do so, view the documentation included with your anti-virus program, or contact the manufacturer of your anti-virus program. MORE INFORMATION ================ The third-party products discussed in this article are manufactured by vendors independent of Microsoft; we make no warranty, implied or otherwise, regarding these products' performance or reliability. For more information about shutdown problems in Windows 98 Second Edition, see the following article in the Microsoft Knowledge Base: Q238096 How to Troubleshoot Windows 98 Second Edition Shutdown Problems