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Windows 98 keeps rebooting at login

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Name: BlueTooth33
Date: November 10, 2003 at 10:58:39 Pacific
OS: Windows 98
CPU/Ram: 550mhz
Comment:

Hi...I just recently ran Trend Micro online virus scanner on a network connect win 98 machine. It found 7 worms and 1 Trojan. Being stupid I didn't right down their names. Anyway it cleaned them out of the system and the computer worked faster and I booted it 3 times and got into the network. But when I installed Norton 2003 Anti Virus, after booting the computer, I couldn't get back into windows. It would take me to the logon screen then suddenly reboot. I've delete Norton's folder through DOS since I can't get into windows and don't know what to do now. Is the virus still on my computer? If so how do I get it out so I can get back into windows.



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Response Number 1
Name: PC Bob
Date: November 10, 2003 at 11:24:40 Pacific
Reply:

At this point, I am not sure what you can do. But, you should have made the Norton recovery floppy, which would have all the files you need to run a virus scan from DOS. Your hard drive is obviously corrupted, so you need to run a virus check from a floppy, which will have clean files. It may require a complete reformat and reinstall. HTH.


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Response Number 2
Name: kkk
Date: November 10, 2003 at 11:30:52 Pacific
Reply:

just boot to c:\
type in
c:\scanreg/restore
in the menu, select a date when the computer was okay.


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Response Number 3
Name: BlueTooth33
Date: November 10, 2003 at 11:40:26 Pacific
Reply:

hey KKK I tried typing c:\scanreg/restore...didn't work says incorrect file name...is that right?


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Response Number 4
Name: PC Bob
Date: November 10, 2003 at 12:13:18 Pacific
Reply:

I think you need a space after scanreg.


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Response Number 5
Name: max
Date: November 10, 2003 at 12:18:39 Pacific
Reply:

Just type
scanreg /restore
not
c:\scanreg /restore


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Response Number 6
Name: winipcfg
Date: November 10, 2003 at 12:37:46 Pacific
Reply:

Hi,
If none of the above work, just try reloading windows. You will be able to keep all your existing data.
Good Luck,
~winipcfg


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