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WIN.COM problems...among others

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Name: pallmall
Date: February 10, 2006 at 19:26:23 Pacific
OS: Windows 98
CPU/Ram: not sure
Product: Sony VAIO
Comment:

Computer crashed a few years ago and I would like to try to fix it in order to get some pics off of it.

When I start the computer this is what happens:

registry/configuration error
command prompt only
says to run scanreg

Following files missing or corrupted:

HIMEN.SYS
DBLBUFF.SYS
IFSHLP.SYS

Warning HMA not available

Bad Command or file name
File not found
Cannot find WIN.COM, unable to continue loading windows


Any help would be much appreciated. The version is 4.10.1998



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Response Number 1
Name: jboy
Date: February 10, 2006 at 19:58:18 Pacific
Reply:

"a few years ago"?

Well... it seems like it's advising you to run scanreg - might be a place to start

If you are able to start to a DOS prompt, you'd enter

scanreg /restore

... and select an earlier registry version

You may need to invoke the Windows startup menu by hitting F8 just after the memory count, and you may be restricted to "Safe Mode Command Prompt"

If neither option is functional, use a bootdisk

Scandisk might be an idea as well, and it might be worthwhile to see if the reported 'missing' files are actually present:

dir c:\windows\himem.sys

(etc. - spelling counts)

A strong possibility is a messed up C:\MSDOS.SYS file, which contains the Windows PATH information

Science is built up with facts, as a house is with stones. But a collection of facts is not more a science than a heap of stones is a home


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Response Number 2
Name: pallmall
Date: February 10, 2006 at 21:25:13 Pacific
Reply:

Yeah, I was only using it to surf the internet and right after it crashed I acquired a new computer. BTW, I should have mentioned that I don't know very much about computers.

I typed in "scanreg /restore" and it says bad command or file name.

Not sure what a boot disk is.

After typing in "dir c:\windows\himem.sys" it says:

Volume in drive C has no label
Volume Serial # is 4153-0909
Path not found


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Response Number 3
Name: jboy
Date: February 10, 2006 at 21:39:17 Pacific
Reply:

Ok - it's starting to sound like the Windows folder itself may be missing - you might try entering

dir c:\windows

... hopefully, you'll get a great deal of screen output - if not, things get a little dicier

A bootdisk is a self contained version of the DOS operating system underlying versions of Windows, and allows you to start a troubled machine for repair (among other things)

Science is built up with facts, as a house is with stones. But a collection of facts is not more a science than a heap of stones is a home


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Response Number 4
Name: street1
Date: February 11, 2006 at 05:46:07 Pacific
Reply:

scanreg /restore has a space between the g and the / jboy is correct.Maybe you typed it wrong pallmall.


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Response Number 5
Name: jboy
Date: February 11, 2006 at 08:34:36 Pacific
Reply:

Told you before, that doesn't matter from the prompt - people seem to get a lot of mileage over that wee space 'issue'

Maybe you should test it on your Win98 computer

At any rate 'Path not found' (assuming the line was entered as written) indicates there is no C:\Windows folder

Either it's gone, or else a custom installation using a different name

Worth checking again, or doing a general:

dir/w /ad

to show just what directories (folders) *are* present - very little solid info at present

Science is built up with facts, as a house is with stones. But a collection of facts is not more a science than a heap of stones is a home


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Response Number 6
Name: ham30
Date: February 11, 2006 at 10:37:34 Pacific
Reply:

try typing:

path=c:\windows;c:\windows\command <Enter>
then type
win <Enter>

If that works, you might have a corrupted c:\msdos.sys file. that's easy to fix.

Sorry, I do not check for private messages


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Response Number 7
Name: street1
Date: February 11, 2006 at 10:40:08 Pacific
Reply:

Told you before, that doesn't matter from the prompt - people seem to get a lot of mileage over that wee space 'issue'
Maybe you should test it on your Win98 computer.Thank you jboy you are correct, as usual.


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Response Number 8
Name: Derek
Date: February 11, 2006 at 16:03:31 Pacific
Reply:

Street1

As you probably know, anything after the / is a called a "switch" (qualifier to the main command). In the early days of DOS it was set out that you put a space before the / (and it mattered then).

So it's:
dir /p
scanreg /fix

... and so on.

The space is good practice because it will work on any old DOS, but nowadays it is rarely essential.

DerekW


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Response Number 9
Name: street1
Date: February 11, 2006 at 19:15:17 Pacific
Reply:

Thank you Derek.


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Response Number 10
Name: jboy
Date: February 13, 2006 at 17:54:55 Pacific
Reply:

Apologies for the irritable pedantry. It's come up frequently over the years - I leave the space in from old habit - and that'll always work - but from the command line, the '/' (aka the delimiter, among other names) is enough to separate the switch from the command.

To contrast - running the command from within, say, the WinME GUI without the space will generate a specific error.

In this case, I rather think none of that matters if there is no actual Windows folder (jury is still out on that, and we may never know)

Science is built up with facts, as a house is with stones. But a collection of facts is not more a science than a heap of stones is a home


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