We have a user whose cursor in Excel keeps getting stuck in the "fat white cross." We can arrow around cells upon opening Excel, but clicking in any cell not only selects the cell, but makes the spreadsheet scroll endlessly in one direction. After that, you can't select any other cell, any menu items, etc, as it just keeps scrolling around the spreadsheet. This happens on new and existing spreadsheets. It doesn't seem to be the mouse, as I thought maybe a button was stuck, but replacing the mouse did nothing. The only way out is to keep repeating the CTRL-ALT-DEL process about 3 times, because the error "Cannot close Microsoft Excel" pops up the first two times before the End Task screen pops up. Thanks for any info!

It sounds like the mouse driver is interacting with something else. Have you tried deleting and reinstalling the mouse?

I saw something similar to this once. It ended up being a bad keyboard. The shift key was stuck. HTH Kathy

It could be a bad Add-in. Hold t=down the shift key and then open Excel. This will avoid loading any add-ins. If it resolves your issue then go to Tools, Add-ins and deselect any. Additionally you can look in C:\Program Files\Microsoft Office\Office\STARTUP for any other startup items for Excel. Bryan

It should have said "Hold down the shift key and open Excel" Bryan

Thanks, all! I ended up just re-installing Office, and it did the trick. Bryan - I'll have to try that if it happens again, didn't catch your message until this afternoon. Thanks again!

We are having this problem on my PC (Win2K) and a number of others. Changing the mouse driver helps only for a short time. The problem returns. Changing the keyboard and the Shift key to start did not help. Switching the mouse property to NOT jump to the default also helped for a short time. This is serious. Any help appreciated.