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win 98 will not see CD-rom

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Name: dj3642
Date: January 5, 2006 at 19:51:54 Pacific
OS: 98
CPU/Ram: amd 2400+ / 1 gig
Comment:

Help..
Ok I have a PC that in windows 98.. it will not recognize the CD-rom. It had been doing it but it suddenly stopped. I have not added anything to the Pc lately. Now what is strange is the BIO DOES recognize the Cd-Rom. I see it reporting a 56X cd-rom. And then it loads the atapi drivers and all that. Yet when you go to my computer in windows 98. it simply is not there. What is the deal on this?? Any help would be appreciated..
.. it will see the C drive and the Floppy. but no CD-rom..



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Response Number 1
Name: jboy
Date: January 5, 2006 at 19:58:39 Pacific
Reply:

Is there an entry for it in device manager? Any problems reported there?
If so, try removing the entry from device manager, reboot and see if the drive is redetected

Also, under 'System' - 'Performance' - see if any drives are using "compatibility mode"

"And then it loads the atapi drivers and all that"

Those are probably the DOS drivers, and not really required by Windows - might try disabling autoexec.bat & config.sys from msconfig to see if that helps (reboot)

If you get people asking the wrong questions, you don't have to worry about the answers


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Response Number 2
Name: dj3642
Date: January 5, 2006 at 20:01:30 Pacific
Reply:

doesnt show up in device manager at all. i will try to disable the auto and config. and see if that helps.


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Response Number 3
Name: DAVEINCAPS
Date: January 5, 2006 at 20:02:00 Pacific
Reply:

If it's just been a few days since it happened you may be able to restore a previous registry. Shutdown windows and choose to restart in msdos mode. Then at the prompt type scanreg/restore and enter. Choose a registry to restore with a date that precedes the problem.

If that doesn't work, run regedit and do a search for noide. Delete any references you find. Then exist regedit and reboot.


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Response Number 4
Name: ham30
Date: January 5, 2006 at 21:02:37 Pacific
Reply:

If the above doesn't help, I would suggest doing a win98 re-install without a format.


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Response Number 5
Name: dj3642
Date: January 6, 2006 at 02:37:29 Pacific
Reply:

Ok this is what I found but it doesn’t make sense. First let me explain more. The Pc that I am working on. Well this HD is just a mess. I mean the person whom it belongs to has so much crap on there it is hard to figure out why this thing even works. Is am sure they may have viruses etc on there. Anyway . this is what I have found. I went on one of my old Pc’s and went into the auto exec and config sys to see what is in there. And they pretty much are empty. BUT the pc I am working on. Well in the auto exec and config.sys.. there were lines in there adding the CD-Rom. Meaning the MSCDEX lines. And they were commented out. Since I was unable to get the system to recognize the CD-ROM.. just for giggles and grins. I went and un Rem the lines so they were now present and rebooted. And NOW the system sees the CD-Rom. My ?? Is why is this like that. I mean it shouldn’t have to be in there but in this system it HAS to be in order for it to be recognized.. also I have noticed the video card is not being recognized.. it is a trident sis 6326.. and when getting into windows 98 . it only shows 16 colors. Well under device manager. I go to the display adaptor. And under there the only thing that shows is “plug and play” monitor. No video card at all. In MY win 98 system. The monitor is in its own section. I DID reinstall the sis drivers and then the system had to reboot. But it still will not recognize the card. it still only shows 16 colors.. I think this Pc I am working on is 98 SE.. is that where the monitor shows in SE?? or no?? any ideas on that and why the auto exec and config files HAVE to have the MSCDEX lines in them in order to see the drive??


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Response Number 6
Name: ham30
Date: January 6, 2006 at 09:43:02 Pacific
Reply:

The CD entries in config.sys and autoexec.bat are needed for some old drives. This is true for a lot of win95 systems.

I don't understand the video card/monitor problem. Try removing the monitor and video driver in the Device Manager. Make sure that you reinstall the correct video diver.

You could also try a windows reinstall without a format. As a last resort, maybe a format/install. After saving as much data as possible, of course.


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Response Number 7
Name: DAVEINCAPS
Date: January 6, 2006 at 12:03:41 Pacific
Reply:

If the Athlon 2400 is the computer with the problems it'd be a good idea to reinstall the chipset/motherboard drivers. There's also a consideration about using a gig of RAM with 98. If the Athlon is not the one you're working on, post back the correct specs.

Also post back the contents of config.sys and autoexec.bat. When installing 98 as an upgrade it will REM out mscdex in autoexec.bat but leave the driver loading in config.sys. It then creates a dosstart.bat file and loads mscdex there. Dosstart.bat is what runs when you exit from windows to dos.

The missing video adapter might be 'found' by doing an 'add new hardware'. If not, installing the chipset drivers may work for that too. Otherwise run regedit and go to Hkey_Local_Machine and delete the Enum key. Then reboot. That will delete all the hardware setting and you'll need all the drivers in order to reinstall them. So don't do that unless you've located the drivers beforehand.


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Response Number 8
Name: jboy
Date: January 6, 2006 at 18:21:02 Pacific
Reply:

"CD entries in config.sys and autoexec.bat are needed for some old drives. "

I'm... very doubtful - at least, I've yet to see one

At any rate:

"the BIO DOES recognize the Cd-Rom. I see it reporting a 56X cd-rom.

... doesn't seem terribly old

By all means, use the *actual* specs of the machine in question - from 'the other' post:

CPU/Ram: PIII 650 / 512

If you get people asking the wrong questions, you don't have to worry about the answers


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Response Number 9
Name: DAVEINCAPS
Date: January 6, 2006 at 18:46:06 Pacific
Reply:

. . . unless he's got yet another one. Yeah, I saw he'd started another thread after I made the above post. Well I assume he's monitoring both. Deleting Enum is probably the way to go. That usually fixes the missing cdrom too.


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