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User.exe - Can't open Windows Expl
Name: Sue Date: September 14, 2002 at 00:03:57 Pacific OS: Win98SE CPU/Ram: Pentiumll mmx/256
Comment:
I can't open Windows Explorer or Internet Explorer. Message is EXPLORER caused a general protection fault in module USER.exe at 000a:00002730. I tried repair and I re-installed Windows with no success.
Name: Sue Date: September 14, 2002 at 13:04:42 Pacific
Reply:
SFC didn't help. I've used every diagnostic tool available. When I run the System Configuration Tool with everything unchecked, I still get the error. The only time I don't get the error is in Safe Mode.
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Response Number 4
Name: FOG Date: September 14, 2002 at 16:47:47 Pacific
Name: Mark Date: September 14, 2002 at 19:30:15 Pacific
Reply:
I've had the same messages with no luck either. This only occurred a few days ago. I did do a virus scan and found a modified home.reg file. Turns out my system was infected with the JS.seeker virus which I manually fixed. However, I still have no use of Internet or Windows Explorer in any mode including safe mode. You find your answer yet??
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Response Number 6
Name: Sue Date: September 14, 2002 at 22:09:17 Pacific
Summary: I have just downloaded Netscape 6 and now I can't open Windows Update to delete IE 5.5. Did I do something wrong? I want to make Netscape my browser as IE is giving too much error messages saying tha...
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