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USB port not working

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Name: Velia
Date: August 17, 2002 at 22:25:27 Pacific
Comment:

Hi
after formatting my hard disk the system does not recognize the USB port (I am trying to install a USB web camera but the installation wizard is terminated due to this problem). Any ideas?

thanks

Velia



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Response Number 1
Name: Theo
Date: August 17, 2002 at 23:15:39 Pacific
Reply:

1. Check in the Bios to see if it is activated.

2. Go to Control Panel; System; Device Manager. Do you see it there? If not or if there is a yellow exclamation mark next to it, remove the USB drivers and re-install.


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Response Number 2
Name: velia
Date: August 17, 2002 at 23:30:41 Pacific
Reply:


No USB reference in device manager.

How can I check that my BIOS is supporting USB?

thank you,

Velia


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Response Number 3
Name: DaveM
Date: August 17, 2002 at 23:53:38 Pacific
Reply:

Befopre playing in the set up, you might try to force windows to find it using the add new hardware wizard (start - settings- control panel -add new hardware

let it search & see what it comes up with. If it offers a list of items and asks if it's in the list, reply no & force it to look again.


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Response Number 4
Name: Theo
Date: August 18, 2002 at 00:00:54 Pacific
Reply:

If you give us your MoBo model number and name we can trace it at the manufacturer`s web site.

To go into Bios you usually press the "del" key on your K/B.

You will now see various options - don`t know your system -so I cannot tel you exactly where to go, but somwhere under one of those options you should find a reference to USB. If you find nothing it propably does not support USB.

Did your system come with the USB ports? If it did it will be compliant but you may still need to activate it in the Bios.

Your web camera should have drivers for the USB. These are the ones that will appear under Device Manager.


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Response Number 5
Name: velia
Date: August 19, 2002 at 22:42:46 Pacific
Reply:

thank you!

I entered "Usb enable" in BIOS settings and it just worked.

You've been very very helpful.


0

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