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I'm trying to install USB to Ethernet drivers for my USB Ethernet adapter. I have win98 and have just freshly installed it. I own my own computer repair business, am A+ certified and am a technician. I absolutely cannot figure out how to get this thing to install on this win98 laptop. No other computers with win98 have had this problem- whenever I put the adapter into the usb slot, win98 detects it as an unknown device in the Universal Serial Bus Controllers tab even after I install the drivers. I installed the drivers that came with the CD as well as the ones from the manufacturers website. I have a Zonet Zun 2210 adapter. There's no way for me to select the correct drivers through the device manager selection because whenever I select the correct drivers, win98 says "The specified location does not contain information about your hardware". Meaning that the correct drivers can't be installed because windows is detecting the USB adapter as the wrong device. I've tried everything and can't get around it. Anyone know a trick or a solution to a motherboard detecting the usb device incorrectly and not being able to install the correct driver for it?
mr. technician
motherboards do not detect usb adatpers. the operating system does. the motherboard only provides a channel for the usb to connect to the motherboard.
i always install software first, then plug in the usb. and, i have seen many times, the software driver disk that comes with an adapter, may not be working properly.
anytime you see the dialog that the disk shows no correct info for the periphial your trying to install, its the wrong driver.
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To add to uppercrust. You may not be tunneling down to the file. Sometimes the exact file needs to highlighted, not just the disk it resides on.
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It's neither of these things- I just gave up and reformatted and put win2000 on there. It had a few problems detecting it, but I was finally able to get it all working. I think something possibly could be wrong with the physical device as to why it's not being detected correctly. I fooled around for over 2 hours trying to get it installed on win98 trying every possible route of driver installation so neither of your solutions would have/helped anything.
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For future reference (and assuming the drivers you're trying to install are the correct ones), "The specified location does not contain information about your hardware" message can mean one of two things:
For an unidentified device it means the .inf files aren't where you're asking the OS to look for them. That can mean the inf information is not a separate file and must be installed via a setup or install command. Or maybe it's just the wrong location. I've encountered numerous driver disks with incorrect setup information.
For an identified device, windows assumes it already has the correct drivers loaded and you'll get that message if you try to install different (not updated) drivers. If that's the case there's often a way to force windows to accept the new drivers.
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