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Unknown Device
Name: Don E Date: January 21, 2007 at 07:09:33 Pacific OS: Windows 98SE CPU/Ram: L667r/230 Product: Dell
Comment:
Couldn't find this problem in data base, but at reboot the New Hardware Wizard comes up for an Unknown Device. However, there are no unknown devices in the device manager. How do I get rid of this annoying window other than cancelling it each time it comes up?
Name: Bob (by BigBob) Date: January 21, 2007 at 07:24:56 Pacific
Reply:
In device manager do you have a yellow ! somewhere?
" If at first you don't succeed, Please Post Back "
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Response Number 2
Name: Don E Date: January 21, 2007 at 08:39:41 Pacific
Reply:
There is no yellow ! which I am familiar with from past issues. That's what has me puzzled.
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Response Number 3
Name: jam Date: January 21, 2007 at 09:05:34 Pacific
Reply:
Boot into safe mode, then check device manager. Check every entry, looking for duplicates. If you find anything listed more than once, remove all of them. For instance, if the floppy is listed twice, remove BOTH entries (not just one), then reboot & let Windows sort it out.
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Response Number 4
Name: Don E Date: January 21, 2007 at 12:17:53 Pacific
Reply:
Removed entries as instructed, but new hardware wizard message is still there.
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Response Number 5
Name: DAVEINCAPS Date: January 21, 2007 at 13:04:52 Pacific
Reply:
Don't cancel the unknown device box when it opens on startup. Keep hitting OK or NEXT or whatever takes it to the next box. It'll eventually say it can't find the drivers for the item. After that you'll get the yellow ? in device manager and the unknown device box won't come up anymore.
Of course you should figure out what the item is and install its drivers. Something like Everest may help.
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