unable to get 256 colors after windows 98se u

Compaq / 5030
December 27, 2010 at 11:32:43
Specs: Windows 98, Genuine Intel Pentium II Processor / 64 MB
I had been using a Windows 98 First Edition computer in my office (Compaq Presario - only because I still use some MS DOS programs). I was able to get 256 colors and higher.

I recently purchased high speed internet, but found out that I needed to upgrade to Windows 98se to be able to use it.

After I upgraded - although I am now able to access the internet - the computer will only allow 16 colors.

I googled this problem and reviewed numerous posts dating back to 2000 of many, many people having had this same problem. They were all desperate for help. A lot of people offered "answers," but none of them helped. I tried every proposed solution, but no matter what I do, nothing helps.

There are no conflicts in my Device Manager.

Aside from the primitive look of just 16 colors, I use certain programs that require at least 256 colors to be able to reinstall. (At least I used to be able to use them when the computer was still 98 First Edition.)

I would be most appreciative of a fix for this problem.

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December 27, 2010 at 12:00:28
You just need to reinstall the video drivers. You should be able to find the drivers at the HP/Compaq website, but if you need a hand finding them, post the model/model number of your Compaq or if you know the model of the video card (or integrated graphics), post that.

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December 27, 2010 at 13:01:31
Thank you, thank you so much!!

I had heard somewhere that HP no longer offers support for a Compaq computer this old. But I followed your suggestion, found the website, found the link for my particular model, and downloaded the drivers program.

After I installed it, all I had to do was to restart my computer - and like magic - I've got my High Color (16 bit) back!

You have no idea how relieved I am!

Again, thank you very much!

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