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Too many window opening

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Name: Its Lorraine
Date: April 23, 2003 at 11:31:12 Pacific
OS: 98 + 98SE
CPU/Ram: 128
Comment:

My friend has just started having problems when trying to open Windows Explorer & Internet Explorer she is getting 12 or more windows opening the only changes she has made is to uninstall Zone Alarm. This problem hasn't occured in any other program yet.



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Response Number 1
Name: RayMan
Date: April 23, 2003 at 11:39:36 Pacific
Reply:

what about my computer / tools / folder options / open each folder in the same window?



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Response Number 2
Name: Its Lorraine
Date: April 23, 2003 at 13:06:17 Pacific
Reply:

Thank you for your reply but it is not the folders that are opening in seperate windows it's the program. When she clicks on Windows Explorer or Internet Explorer she gets 12 or more windows open of the same page she is then able to view what ever she needs to but when finished she has to close all the windows that have opened uneccessarily.

Thanks again for any help.


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Response Number 3
Name: ted
Date: April 23, 2003 at 13:57:35 Pacific
Reply:

I would delete and recreate the shortcuts.


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Response Number 4
Name: Derek
Date: April 23, 2003 at 15:10:19 Pacific
Reply:

Zone Alarm is tricky to uninstall and it's my guess that it did not uninstall properly.

In which case re-install Zone Alarm then go to their website to get the full uninstall info.

The most important thing before uninstalling it is to disable it from starting by going into the ZA Control Panel. Re-boot to ensure it does not re-start before attempting uninstall. Then use either the provided uninstall or Control Panel/Add-Remove.

Re-boot afterwards then run a good registry cleaner and re-boot again.

Derek


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Response Number 5
Name: Its Lorraine
Date: April 23, 2003 at 16:17:09 Pacific
Reply:

Thanks for the replies will follow Derek's advice and see if that works.

Thanks again


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