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system locks with new video card
Name: ssimmons Date: July 31, 2003 at 06:32:21 Pacific OS: win98 CPU/Ram: 300 PII w/ MMX 256MB
Comment:
Bought a game for my daughter (some Barbie game) which required a 3d 8MB graphics card. I purchased an Apollo(?) 2D/3D 8MB w/ TV-OUT S3 Savage IX card (model ASVGB1N-8M). Installed drivers that came with it. Ran the game, and it hung, everything locked up. Reboot, try reading the readme files in Notepad, and after scrolling a little, it hangs. Removed 3D card and put the old video (Matrox) card back in and can open readme in notepad no problem. Are there any updated drivers for this card or any known issues? Tried searching driverguide.com and couldn't find anything specific to this particular card.
Do I just need to purchase a different card?
Any recommendations on a good/cheap card if I can't fix the problem with this one?
Name: Kevin Date: July 31, 2003 at 10:03:33 Pacific
Reply:
Have you tried to see if the game will work on your current Matrox card? If it doesn't then you should have purchased it. You got a new card anyway. OK, I have found a GeForce video card that's under $50. I would think that it would play the game.
Are you sure that the new card doesn't work? I don't want you to spend more money if not necessary.
Kevin.
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Response Number 2
Name: mike Date: July 31, 2003 at 11:42:00 Pacific
Reply:
have you updated Windows ? specifically DX ?
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Response Number 3
Name: ding Date: July 31, 2003 at 13:48:57 Pacific
Reply:
agp cards need to be enabled in the bios, also its capacity needs to specified there
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Response Number 4
Name: possum Date: July 31, 2003 at 17:14:22 Pacific
Reply:
As Mike says, you may have to update Windows to DirectX 8.1.
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Response Number 5
Name: ssimmons Date: August 1, 2003 at 07:12:00 Pacific
Reply:
Sorry didn't mention it, but yes I installed DirectX 8.1. It came with the video card.
The game won't work with my Matrox card because it is not a 3d card. Game requires 3D card.
As far as the BIOS settings go, what do I need to do there?
Thanks for the help.
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Response Number 6
Name: possum Date: August 1, 2003 at 15:51:36 Pacific
Reply:
Did you uninstall the Matrox card and its drivers. You sometimes get conflicts if this isn`t done.
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Response Number 7
Name: ssimmons Date: August 1, 2003 at 19:08:55 Pacific
Reply:
Well, I downloaded a BIOS upgrade from DELL for this machine. It was Phoenix BIOS A08. It upgraded to A09. Went into BIOS setup and set it to use AGP. I also alternated setting the memory to 64 and 256. Neither helped.
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