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SUWIN general protection fault!!!!!

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Name: Joe
Date: June 18, 1999 at 19:49:30 Pacific
Comment:

Someone Help me!
my computer is dead...One day all of a sudden i was having major problems with my PC so i formated the C drive and tried to install win98 from the CD and as soon as i enter the some information and it verifies my space and all that $#*# it gives me an error:

SUWIN caused a general protection fault in module setupX.dll at 000F:3362

??????????
Confused!!!!



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Response Number 1
Name: Kevin The Tech Dude
Date: June 18, 1999 at 20:46:49 Pacific
Reply:

Howdy, Well what kinds of problems where you having? There is a whole list of SUWIN errors to be honest but alot are caused by the virus opition being enabled in the CMOS, so do go in there and make sure its disabled, and are you booting from the 98 CD-ROM? Also visit this URL from MS and see if it helps

http://support.microsoft.com/support/windows/readme/98/setup.asp


Laters,

Kevin The Tech Dude.

P.S also you might want to try disabling the L2 Cache in the CMOS as well.


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Response Number 2
Name: Joe
Date: June 18, 1999 at 22:23:25 Pacific
Reply:

Well...from the beggining...my computer froze due to low ram probably, anyways i had to shut down inproperlly and when windows98 started up the programs in the start up such as task scheduler and volume control would cause errors and freeze my system there was nothing i could do..safe mode didn't work or nothing..so i formated and now i'm stuck I've disabled the virus protection and i tried disabling the internal cache nothing works...I dont know what L2 cache is but i'll look for it in the cmos...
If anyone can help me please do not hesitate!!!!!


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Response Number 3
Name: Tom Hackey
Date: June 18, 1999 at 22:35:03 Pacific
Reply:

more Info. Why don't you try listing all the steps you took in formatting and installing win98. When did it exactly give you the error. What was the program doing during the setup?


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Response Number 4
Name: Joe
Date: June 19, 1999 at 13:14:29 Pacific
Reply:

OK Details....
I was using America Online, downloading a movie file 3/4 into the download the system freezes so I hit the power button, windows98 starts up i get the systemstart sound and it tries to load the task scheuler called taskmon.exe or sometin...I get an error taskmon.exe caused a fatal exeption or someithing i dont recall...so I went into dos since i coulnt get into windows and ran a scandisk (didnt work) so now i deleted taskmon.exe from my hard drive. I successfully get into windows98 but when i try to load a program any program it gives me one of those blue screen errors. So i decided to go into dos mode again and type in format C: and then set up bios to boot from cd rom and run the setup. well i get that stupid suwin kernel blah blah error as soon as I select my country and typical installation.. oh and it makes no difference if i select custom or compact. I've even tried to delete my partition and re create but to no avail! I am stumped dont know what to do...can anyone help me???


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Response Number 5
Name: Ray
Date: June 20, 1999 at 01:50:32 Pacific
Reply:

You probo got a virus in the boot secture of your hard drv. you well almost most likely need to do a low level format of your hard drive to get read of a virus of this type reg. format well not work.


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Response Number 6
Name: Joe
Date: June 20, 1999 at 12:51:11 Pacific
Reply:

Yes.....When I enable my Virus Protection in BIOS it tells me WARNING SECTOR WRITE VIRUS!! Continue Y/N? and then it freezes and when i boot from a floppy it infects that floppy. How do i do a low level format of my hard drive how do i get rid of it???????? Thanks


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Response Number 7
Name: Mark
Date: October 30, 1999 at 02:22:51 Pacific
Reply:

I'm also having the suwin general protection fault in module setupx.dll. I have tried booting from floppy, booting from a sys'd hdd with cd drivers loaded, I've tried win 98 and win 95 osr2. I've used win95 startup floppy and win98 startup floppy. There is no virus protection turned on and I've gone through safe recovery several times. It continually gives me the error after I have selected setup options and given name details etc. It then tells me it's preparing to copy files and that's fine. Then, it gives me 0% files copied and the suwin error.
It's also a brand new HDD running a boot manager, the one supplied by the manufacturer, but I've also tried 2 different brand HDD's. Maxtor and Seagate, each with the manufacturer's boot managers installed. Same thing every time. Responses appreciated.


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Response Number 8
Name: Mark
Date: October 30, 1999 at 03:50:28 Pacific
Reply:

Thanx It was just that setup didn't like caching enabled.


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Response Number 9
Name: Steve
Date: November 29, 1999 at 21:04:47 Pacific
Reply:

You need a Mcafee Emergency Boot Disk! You have to boot from a clean virus protection disk and remove the virus. Another way would be to delete the Partition, power off the system, power back on, and boot from a CLEAN floppy with system files, format.com, and fdisk.exe. You will have to create this floppy on another pc not infected.

-=Stèvè- [Network/Software Analyst] -MCP


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Response Number 10
Name: Walt K.
Date: March 2, 2000 at 04:29:52 Pacific
Reply:

I'm also having this SUWIN bug. I already tried all the suggestions even correct date and correct PID number. I'm building a pc with a ACER/IBM mother bd and a AMD K6/533 3D processor with 128 sdram PC100 mem. The MS site has a patch for win95 but I haven't seen one for win 98, any help will be appreciated. I also tried win95 and still see this error and since I can't load any version of windows I can't use the win95 patch. Thanks for any help on this.


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Response Number 11
Name: tcc
Date: March 8, 2000 at 07:41:12 Pacific
Reply:

in your config.sys on your boot disk add these lines.
files=50
buffers=50
don´t ask me why but I had this problem and that worked.


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Response Number 12
Name: Donggs
Date: April 29, 2000 at 01:32:42 Pacific
Reply:

Please help me! I've got this error message:
Applecation Error
SUWIN caused General Protection Fault in module KRNL386.exe at 0001:4629


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Response Number 13
Name: Al
Date: May 17, 2000 at 05:44:11 Pacific
Reply:

Yes I had all these problems when attempting to install win98 onto a freshly partitioned and formatted hard drive. SUWIN errors and General Protection Faults. Had nightmares for days. However, in the end the following worked for me:

I disabled the external cache in BIOS.

Win98 then loaded OK if a little slowly.

After installation I enabled the cache, only to find more General Protection Faults.

To solve this I lowered the speed of my CPU in BIOS and then enabled the external cache.

Everything worked and after doing this I went back into BIOS and restored the correct CPU speed. And so everything was back to how it should be...

Everything is now fine and working like a dream.

There is definitely a conflict between win98 and cache - it doesn't seem to like it being enabled.

Hope this works for others.

Al


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Response Number 14
Name: Alex
Date: August 28, 2000 at 02:43:49 Pacific
Reply:

I tryed all above suggestion, but nothing change, finally i resolve it only changing the position of DIMM on the motherboard slot.


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Response Number 15
Name: rokinroj
Date: September 8, 2000 at 07:41:27 Pacific
Reply:

The same problem still exisits in Windows 2000 and also in Windows ME. Thank you all for your posts here as you all helped me out greatly. I have been messing with this system for I swear at least a week and the solution for me was the same as a few others mentioned here. I went into BIOS and disabled external cache and slowed my processor down (just 50 Mhz slower) and started over. Reinstalled Windows ME an not so much as a peep from the machine. A perfect installl. (Hadn't seen one of those for a while) I think it was just the cache that made the difference, not the processor, but I saw it in someones post, and just figured as long as I was there. But...who knows. Which ever it was I thank you all!!

Rokinroj


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Response Number 16
Name: btm
Date: September 26, 2000 at 05:14:07 Pacific
Reply:

I just bought an Abit VH-6 from Accubyte.com and I'm having
trouble setting up Win 98se -
Components installed -
Abit VH-6
PIII 600eb
2X 128MB pc133 SDRAM DIMMS
3dfx Voodoo 5500 AGP
Quantum Fireball 10.2G hard drive
HP 8210 r/w cd
-formatted drive (ie clean install)

Windows keeps giving me an error message during setup (at different points during
the process) - this is an excerpt from the Microsoft support page:
"SUWIN
An error has occurred in your application. If you choose ignore you should save your work in a new file. If you choose close, your application will terminate.

SUWIN caused a general protection fault in module SETUPX.DLL

SUWIN caused a general protection fault in module KRNL386.exe"
I've also seen: "SUWIN caused a general protection fault in module USER.exe"
I am A+ certified, and I've got a PC Technician certificate, so I'm sure there must be an incorrect BIOS setting. I've tried to systematically change one setting after the other and then try the install, to try to narrow it down, and almost each time the setup process would go one or two steps further, but I'm really just guessing wich BIOS setting is causing this (RAM settings?).I've also tried to set the BIOS to the "Load Fail Safe Defaults"; and that didn't work, either. The POST page checks out ok, I mean it's finding the hardware I've got installed so far. I've also copied the WIN98se directory over to a new WIN98se directory, so I narrow my problems trying to read from the CD, but that wasn' t it either.
So, if you people can offer any light on this problem that would be great, and if there's anything I've left out (short of
finding a way to print out my BIOS pages) please let me know.

Thanks,

Bryan


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Response Number 17
Name: btm
Date: September 28, 2000 at 05:37:27 Pacific
Reply:

Ok - I just disabled the L2 cache last night,
and Win98se installed perfectly. The only
exception - I had to remove one of the 128/pc133 sdram sticks 'cause I kept getting a "fatal exception error" when the stick was plugged in, and I tried moving it to a different slot, but I still got the error message. It may be a bad stick but does anyone have any
suggestions before I try to send it back to my supplier?


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Response Number 18
Name: Pat S
Date: December 13, 2000 at 14:18:44 Pacific
Reply:

I had the same errors - SUWIN general protection fault, application will close.
I disabled the cache and I was able to install. However, when I enabled cache, it locks up on the starting windows 98 screan.
Any more suggestions?


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Response Number 19
Name: Matt
Date: December 27, 2000 at 13:39:58 Pacific
Reply:

If disabling the cache allowed it to install, then most likely you need a new motherboard.


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Results for: SUWIN general protection fault!!!!!

SUWIN General Protection Fault www.computing.net/answers/windows-95/suwin-general-protection-fault/36971.html

SUWIN general protection fault www.computing.net/answers/windows-95/suwin-general-protection-fault/65044.html

SUWIN caused a general protection fault www.computing.net/answers/windows-95/suwin-caused-a-general-protection-fault/20993.html