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I just took my PC into the shop for repairs, and I got it back today, and I can't play any music now. I tried playing music on Windows Media Player, and it gave me this message:
"Windows Media Player cannot play the file because there is a problem with your sound device. There may not be a sound device installed on your computer, it may be in use by another program, or it may not be functioning properly."
Then I tried Winamp, and it said that another program was currently using my sound card, and it told me to go into "waveOut" and adjust the settings there, but according to my search, there IS no "waveOut" program.
Also, I can't even get into volume control right now. It's like it was deleted from my computer. I still have the link, but it doesn't work.
Can anyone help me?
Do you have the original driver for the soundcard? if so you may need to uninstall and then reinstall the driver.
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I swear to god, those people at the shop purposely messed with my system. They made it so that Run: dxdiag doesn't work, and they totally disabled Volume Control.
As for the sound card, I have no idea about that. It's the original sound card, and I can't even go into options to see what sound card I have, or if it's even there, because I forget any other way than dxdiag.
It was working completely FINE before I took it in, and now I can't play anything and Volume Control is virtually non-existant.
Is there any way to re-install Volume Control, or is there a reason that it's not even coming up when I click it?
The Winamp message just tells me to change my output device to DirectSound output. Can I do that?
I called the shop, and they blamed my new game, The Sims 2 for the problem. Even though it was working FINE with The Sims 2 installed before I brought it into the shop.
Oy... any help or advice from anyone would be appreciated. I've taken my PC to those guys 3 times in a row so far, and every time I get it back, there's always a new problem.
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Goodness. 3 times? Sounds like you need to find a new place to take your PC to.
Have you tried to right click on the "my compter" icon and hit properties, then go to device manager and see if all the drivers on your computer is installed properly. If not there should be a little yellow symble on it which would probably be the sound card. if there is one. double click it and click the tab that says driver to reinstall it. If im not makeing much sence just let me know.
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I assume the show volume control entry is ticked in Control Panel/Multimedia/Audio tab.
If you go to Control Panel/Ad-Remove Programs/Windows Setup you will find the volume control entry under Multimedia. If it is NOT ticked then tick it and reload it from your Windows CD. If it IS ticked, untick it, reboot, go back and tick it again.
This "sometimes" does the trick.Derek.W
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The reason you don't have the volume control is because the sound driver is either not installed or has a problem.
I suugest following Gostly21's instructions in the last post. If you find the sound driver (in sound, video and game controllers) and it has a problem, try removing it and rebooting. Windows should reinstall it.
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Ghostly21, I'm not 100% clear on what section in device manager to look in. I've looked in the "Sound, video and game controllers" section, but it doesn't even list my driver there.
I'm going to try installing a new driver by downloading one that is compatible with my PC. We'll see if it works =p
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Just to confirm, yes, it most definitely should be under "Sound, video and game controllers" as advised by ham30, so it looks like you are on to it.
Derek.W
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Well, I can't even download any compatible sound cards. It just doesn't work. It freezes in installation process. How conveniant for me *sighs*.
I think I'll go die now.
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ello
is onboard sound Enabled in bios?
(if you disable this and ur useing onboard sound your drivers will vanish)did the shop do any internal work ?
your motherboard may have a JUMPER to disable sound "twat in the shop has been fiddling with things he had no buisness touching"device being used by somthing else!!
phone the guy in the shop ask if hes been messing with irq's "if so can they correct them"
( i would get no sound device currently selected ) when i dont have drivers installed. "i cant explain what to change in irq as i cant see how they are being use by your system"hope this helps
good luck
p.s prog called waveout!
you computer emulates sound like a little orkestra "waveout" is where its transferd from windows to your sound card
"windows output to sound device then to ears"
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What's bios?
I'm tired, I'm going to sleep now, and if I can't fix it early on in the morning, I'm taking it back into the stupid shop.
I'm just so sick of spending countless hours of effort on trying to fix numerous problems with this horrible PC, and paying money for upgrades/repairs, and it STILL doesn't work right. God, I can't wait until I buy a new PC. And when I do, it'll be the BEST of the BEST =p
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I would tell you what the problem is but like your OS and CPU info it is a secret.
It sounds like the shop reinstalled Windows over itself wiping out your sound card drivers and DirectX. (It usually wipes out your modem and video drivers too but they must have reinstalled those).
Depending upon which BIOS you have then you could save some money by purchasing a second hard drive (size limited by BIOS) and Norton Ghost ($13 as part of Norton Systems Works Suite) to back up a working setup onto the second hard drive instead of paying the shop each time.
Bryan
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Bios ,
on start up " you will see press F2 or F10 or F8 " its "" it enters a blue and grey screen with pure options "set of dip switchs" you have to use arrow keys to navigate "high light" sound options will be in the advanced section.
if you dont know what the bios probley best to leave it untill you are confident with stuff "theres plenty of tutorial's on bios " bios's are same at heart but differnt makers will have things rearranged and named differntly.
SYSTEM RESTORE WILL NOT CORRECT ANY CHANGES IN BIOS!!
IMO--we all have to learn someware sooner u learn the more money you will save.
good luck
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We need to know at least what operating system you are running. Usually if you right click My Computer/General it will tell you. The other info would also be handy.
It goes like this, there is no SYSTEM RESTORE in W95/98, only in XP. You are on the W95/98 forum so "I assume you are running one of those systems". Why is this a big secret?
W95/98 has no SYSTEM RESTORE. W98 has a REGISTRY RESTORE which is a different ball game. I could go on telling you the different scenarios for various operating systems. This sounds silly to me. We need to know what you are running.
Full apologies from me if I'm having a bad night and have somehow missed that you have somewhere said what your OS happens to be. I'm by no means infallible.
Derek.W
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For some unknown reason, the poster broke discipline and actually presented some specs here:
OS: Windows 98
CPU/Ram: 750 MHz / 384 RAMIt would seem that the poster has a penchant for histrionics - usually the phrase 'beats me' was used for the spec fields.
Greensky - this is not performance art - if you can't take our questions (such as the 'specs') seriously, why on earth should we give merit to any of yours?
I also find it hard to believe that someone who has been posting here since January would come out and say 'What's bios?' - but I suppose it's possible that you only post, and do not actually read any further.
There's an old data-processing phrase: garbage in = garbage out
A sense of humour is fine, but folks are devoting their time to try and solve a problem that is seemingly beyond your abilities - a bit of cooperation is recommended.
Tech Support: "I need you to boot the computer."
Customer: (THUMP! Pause.) "No, that didn't help."
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