I have an annoying intermitent shutdown problem, which only seems to occur after the computer has been used on the internet. When I select shutdown I get a "program not responding" ie the shutdown prog -do I want to wait etc. The cursor changes to a double arrow at this point. Invaribly my only way out is ctl/alt/del & restart. Any thoughts on this? Thanks Dennis

Hi Dennis, This is indicative of a program/some programs running in the background when you decide to shutdown. 1) Run a complete scan of ur machine using Spybot and Ad Aware to remove popup programs. Restart, if prompted. 2) Delete all the temp files and cookies. 3) Press a Ctrl+Alt+Del to see what are the programs running in the background. Anything unrecognizable, is to be busted. 4) Open the Registry and navigate to Hkey_Local_Machine>Software>Microsoft>Windows>Current_Version>Run and delete all the unwanted entries found. 5) Do defragment ur HDD once in 2 weeks for optimal performance...and an occasional Scandisk to correct any errors, if any. Lemme know if this helped. Also, disable fast shutdown. Regards Anuj Hydbad, India Let Euro-Vocal Trance rule the 2005 Party Scene.

Thanks Anuj, I've tried all the above with the exception of the registry editing, as I'm not sure what to remove. I agree the problem is probably a background program, although I have very few running.Rnaap is the only extra one that appears after the internet &I plan to end task on this & others in a process of elimination. I was wondering though whether with the symptoms I mentioned,if there was anything else likely to be the cause? Dennis

You can check out the definitive troubleshooting page: Windows Shutdown Troubleshooter But you certainly should check for unwanted processes too. You have Spybot and Ad-aware installed (Ad-aware is difficult to install in 95)? There is no 'fast shutdown' to disable in 95 Also, Win95 users can benefit from Win98's msconfig Rnaap can be a persistant process and might be the culprit - you might try terminating it prior to shutting down - also consider the DUN upgrade I'm not saying there should be a capital punishment for stupidity, but why don't we just take the safety labels off of everything and let the problem solve itself?