Hello, I'm trying to help a friend get her computer back right. I don't know what she did, but she says she turned it off like she usually does. Then when she turned it back on all her Icons were larger and when she opened up her email program(Outlook Express) the window opened up where it was half way off the screen and she couldn't click the - to minimize or the X to close it. All she could do was right click the program on the task bar and close it. I told her how to drag the window over, but she was then only able to see about 4 emails in the inbox and only two lines of text in the body of the email. Anyone have any idea what the problem might be? Any help will be greatly appreciated... Thanks in advance, Tim

It sounds like her display resolution was somehow changed. Have her boot up in safe mode and set it back to normal. If she is unable to do that, she might have to reinstall her video driver.

this happened to me before and i fixed it by..right click on your desktop and choose properties and then choose settings..and she prolly somehow got her display settings mixed up..most likely can solve it in the place i just told you about..hope it helps

She can't slide the slider over to set the screen resolution any higher for some reason. It's stuck at the lowest setting. Any ideas on how to fix this? Thanks Tim

yep, sounds like u need to reinstall your video/graphics driver software.. You might find it at download.com

It sounds like it's having problems using the video driver and defaulting back to standard vga - 640 x 480, 16 color. I would go into the Device Manager (Control panel, System) and remove the VGA adapter. Then, reboot and see if Windows finds it and then installs the correct drivers for it. You may also try this in Safe Mode (hold down the Control key upon boot or hit F8 repeatedly before the Windows splash screen). Good luck.