Tom's Guide | Tom's Hardware | Tom's Games
![]() |
![]() |
![]() |
Topgun and others.
Still battling the problem with the installation of client for microsoft networks.
If you go into network on control panel I have TCP/IP installed, Dial-up adaptor and microsoft family log-in. I have some software that requires the client for microsoft networks to be installed. I install this, it asks for my 98 disk, then it re-boots. It doesn't boot up though it freezes.
I have checked for any conflicts in device manager and there are none. I have totally un-installed all the items in networking and installed the client, which installs the TCP/IP and dial-up connection automatically but the thing wont boot up again.
Does anyone have any comments on possible solutions to this problem ?Cheers
Scott

I just looked at my settings and never realized there was Microsoft Family Logon client available. Do not even know what it is used for. But in any event it is the wrong client. You need to install Client for Microsoft Networks not Windows Family Logon..
What kinf of nework are trying to hook up to. I forgot the whole story.
Please repost here and not in another new post.
Try changing the client first and see what happens.

The family login is so that when you boot up windows you get a box that enables you to select the login name from a list. not having to type the name in.
I am not really try to set-up a network. I am simply trying to get the client installed to enable me to install some software. I have tried removing the family logon etc reboot fine, install the microsft networks client, freezes on boot-up.
Rang Microsoft for help they said pay us £45 and we'll look at it ! I'd rather not splash out yet so I'm wondering if any of you super stars can help.Do you need any more info, I'll gladly provide

I remember now. Does this sofware specify what client you need. Have your tried another protocol like NET BEUI.
Do you need DIAL-UP-Networking. If not uninstall it. Does this system have modem. Take it out....
It just sounds like there is a conflict someplace that gets activated when you install the Client.
When exaclty does it lock up???
Have you gone into safe mode and try to get rid of all program sin your startup group.
When the system is going into Windows hold down the shift key. This will keep prograns in your startup group from running. Do this instead of deleting itmes fromyour startup group.
Keep posting...Here

it does specify the microsoft netwroking client.
I do have a modem, a Diamond SupraExpress 56i V Pro
You boot windows up, it gets to the windows 98 boot up screen, then it disappears, ( as normal ) then reappears, then freezes. It should then disappear again load up some other stuff on the dos screen and go into windows.
If I deleted all the software that was associated with the modem then would this be the same as removing it as there would not be any software there to recognise it ?

Scott, What software are you trying to install, and do you have a NIC in the computer. I know your not trying to get on a network, but maybe if you dont have a NIC installed all the settings are not binding correctly.
One last thing, have you tried contacting the sofewares tech support to see what they say. They might have some FAQs on the web.

DSL
The software I am trying to install is called BIOlogon 2.0, it is some software that is user with a fingerprint scanner to take over accessing your pc via a fingerprint. I was designed for networks etc but I am a home user.What is NIC ??
Been on the producers Website, no help, only sales advice. Spent 1 hour on technical support line, they just siad try un-installing in and re-installing it. Then said oh it works on mine, contact Microsoft !
So I'm at a loss, I dont want to contact Microsoft cos my windows 98 is OEM so I'll have to pay £45 for them to help.
So any advice is greatly appriciated !
Cheers
Scott

Scott,
Did you try do what I said by hold down the shift key when Windows starts to load.
Since it sounds like this is the PC that you use to connect to the Internet then you do not want to take out the modem.
A NIC is a network interface card...
I think you are going to have to try the process of elimination.
I would remove the modem and start there...
Does this software have any associated hardware...
Keep posting and let us know what you have tried other than to unload and reload the client...

Tried the shift thing, it doesn't work. I am presuming that it doesn't even get to the stage where it runs the items in the windows programs.
I do not have a network card.The associated Hardware is the finger print scanner, it connects to the parallel port and I had to change the port to be bi-directional.
If I re-post tomorrow etc then this post will have probably moved onto the other screen. Will you still check ? I thought that if I re-posted it then it would appear at the top of page one and more people would read it. Is this true ?

Scott, You mention bi-directional parallel port. Are you sure that cable is bi-directional, if its the one that came with the scanner Im sure it is, but it doesnt hurt to verify.
Another thing concerning the printer port, you might go to the Device Manager and check to see if the port is ECP or Standard. Whatever it is try switching it to the other, just for the heck of it. Not sure what else to tell you, hope you get it working though.

You mentioned that the product was
developed for networks. What are the
minimum requirements for this product?Have you contacted the vendor to see if it
can actually be installed on a single
machine ?

My Pc's Spec
P3 450Mhz
256 Mb Ram
30Gb HDD ( 2 x 15 GB)
Voodoo 2 16 Mb Video Card
Ati all in a wonder Pro Graphics Card
Sound blaster Live Card
Windows 98Se primary boot
windows 2000 pro on seperate drive
Internet Explorer 5Product information
Interface
Compatability - All parallel ports supported
SPP ( PS/2),EPP,ECP
Operating Systems- Windows 95OSR" or later 98 with IE 3.02 or laterGeneral
486/33DX or higher
TCP/IP protocols should be installed and properly configured
12MB memory ( recommend 32Mb )
10Mb HDD
CD-ROm
VGA or higher graphics card.AS you can see I am well within the spec.
It says that the TCP/IP protocols should be properly configured, I am assuming that this is done as it is the computer I am now on and accessing the net.
Also being in touch with the Vendor, says that it can be installed on a single machine, dont need a network card, it uses the dial-up adaptor simulating the network or something to that degree.
Hope this info helps
Scott

col,
no - Microsoft client for networks does not need a NIC to be present. I don't have a nic, but use microsoft client for networks with the dial up adapter installed.

Why don't you check the modem
manufacturer's site and see if there are
any compatibility issues ?

Martin your last comment, already tried that and they didn't also rang there technical support and they had no ideas also :o(
looks like I'm gonna have to to a format and see if it'll work from a clean install
Any other ideas ?

![]() |
![]() |
![]() |

This post is quite old and has been locked from receiving new replies. Please create a new posting instead.
| Ads by Google |