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Real strange problem with Word, help
Name: Rick Date: October 10, 2001 at 11:08:13 Pacific
Comment:
I'm experiencing a very strange problem with Word, which is part of Office 97. First off, this machine is on a Netware 5 network. When I open a Word document going through Word, it comes up with "bjbjt+t+" at the top of every document and all boxes, tables, etc.. are not there. At the bottom of each document is a list of Autorecovery's. When I go into Windows Explorer and open the same document everything is fine. I've tried to reinstall Office but it hasn't help. Any ideas? It's very strange. Please help.
Name: Baha Date: October 10, 2001 at 13:39:02 Pacific
Reply:
You may have a corrupted Normal.dot file. Try to do the following: -Close Word if it is open. -Go to Start/Find/Files or Folders. -In the Named box type normal.dot. -Click on Find now. -The file should be under C:\Program Files\Microsoft Office\Templates. -Right-click on the file and choose delete. -Restart MS Word. Word will create another one. Repost if the problem did not go away.
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