Problems scanning with brother mfc-6490cw

Dell Studio xps desktop with intel core...
September 6, 2011 at 01:06:30
Specs: Windows 7, Intel(R) Core(TM) 17 CPU 920@2.67GHz
Hopefully someone will be able to assist me with scanning or setting up the scanning function of my Brother MFC-6490CW Multifunctional Printer
My PC operates from Windows 7 (64bit)
The printer and computer work via a Billion Voip router
The scanner was working before, and a few people have been been sharing this router, and have tampered with the settings (my PC which is the main vehicle!?)
It is now not scanning at all and when I go into the Brother Control Centre and choose "Scan" and then "Image", it just hangs on me. Thanks Linda

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September 6, 2011 at 08:17:43
This is the Windows 95/98 forum. You should post your issue in the Windows 7 forum. Volunteers in the Windows 7 forum do not necessarily visit this forum to help out.

iMac G5 1.8GHz PPC, 2GB RAM, 160GB, Mac OS X Tiger 10.4.11, SuperDrive

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September 7, 2011 at 17:01:13
Thank you for your reply ... will check the forums out : )

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