Well, it's a little hard to fathom - in Normal Mode, the monitor doesn't seem to be receiving any output from the card, and the red X would indicate that it's either been disabled or is broken. Since it does work in Safe Mode, it seems like it should be ok. Try removing the entry from Device manager and reboot to see if Windows can reassign resources to it. Even without the proper driver installed, Windows should use the 'Standard PCI' (generic) driver Braccae tuae aperiuntur

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So you are saying to remove Intel(R) 82810E Graphics Controller? Sam

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Samantha, "So, everything was fine until my fiance tried to update the graphics card." Do you mean update the drivers, or update/change the video card? If needed, here are the drivers for that '82810E graphics controller'. Download Page Could you give the model and number, of this HP, thanks. "My fiance did this and now I have to clean up his mess" :-) CrazyOne

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HP Pavilion xt963 Sam

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HP maintains a support site which might have further drivers for that model - otherwise there's always Everest - but the problem seems to be that Windows isn't able to assign any resources - likely another component is using those, you should have a look at the conflicts reported for the other devices. Braccae tuae aperiuntur

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jboy???? Sam

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I am sorry. I didnt understand at all what you just said. Whats wrong? What do I need to do to fix it? Sam

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Sure - that driver may come in handy, but the card has to have resources to work. If you had a good display prior to this 'incident' then you probably had the correct driver already installed. Braccae tuae aperiuntur

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Ok - in Device Manager, select the display adapter and remove the entry - reboot. See if that resolves the issue Braccae tuae aperiuntur

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I had a good display. My fiance thought he could "fix" it. He wasnt happy with the settings. What do I do to get it back to the way it was before he installed it? Sam

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Ok. Rebooting. Sam

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Now. It said New Hardware found. Please insert disk labeled 'Disk 1", and then click ok. What disk??? Sam

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.. that's a good question. It seems to be expecting some sort of driver disk, but it's hard to know just what. See if there's an option to 'skip' Braccae tuae aperiuntur

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Windows 98 SE??? Sam

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If that's what it wanted, it would probably ask for the CD-ROM. You could try that, or else take a look in the 'drop-down' window to see what's listed there Braccae tuae aperiuntur

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There was an option to skip file. I selected that. Now I have System Settings Change. To finish setting up your new hardware, you must restart your computer. Do you want to restart now? Yes or No ?? Sam

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Is this all occurring in 'Normal Mode'? Braccae tuae aperiuntur

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.. catching up Yes - restart Braccae tuae aperiuntur

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i think i am in normal.....i didnt get to select what mode so i assu,me its norm. i am clicking yes Sam

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i luv you man......... Sam

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If "Safe Mode" isn't plastered in each corner, then sure - that't be 'Normal', although without the proper driver installed the resolution will be poor Braccae tuae aperiuntur

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Well, it's an improvement over 'No Signal' - check your display settings and see what resolution you have Just right-click a blank part of the desktop and choose 'Properties' then 'Settings' Braccae tuae aperiuntur

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i have great resolution.....lets open device manager.....my graphics is there!!!!! the only thing not working now is pci multimedia audio device Sam

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there are 4 options: 16 color, 256 color, high color 16 bit and true color 24 bit....which one do i select??? Sam

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That's good - it seems that Windows found the original driver too. 16-bit is pretty good, but you can select a higher setting and also increase your screen area, depending on your preference - I think that adapter uses system memory, so you should be able to select whatever your monitor will take Braccae tuae aperiuntur

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the only thing not working now is pci multimedia audio device Sam

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Ok - well, back to Device Manager and see what the issue is. What's it say there for that device's entry? Braccae tuae aperiuntur

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Device Status: the drivers for this device are not installed ( code 28 ). To reinstall the drivers for this device, click Reinstall Driver. Device Useage: Disable in this hardware profile (not checked) and Exists in all hardware profiles (checked) Sam

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The resources this device is using do not match any of its known configurations. To asign resources manually for this device, click Set Configuration Manually. Sam

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Did I mention that you are great! Thanks so much for helping me out. I was getting all bummed out cause my puter broke. Usually my dad fixes it but this time he's a little far away to have him do it. Thanks a lot. Sam

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Sorry - I'd stepped away for a minute. Ok, is that the only description - 'PCI Multimedia'? Doesn't seem as if Windows has been able to identify the sound device properly - was it working too before all of this? Braccae tuae aperiuntur

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I went to a friend and he reformatted my puter. He said I had to get VGA and SUper VGA....not sure what they are but Ihadnt gotten them yet. wasnt sure where to.... Sam

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Just to jump in. Many of these HP's have built-in video and multimedia. You should try first at HP for your model and OS. Otherwise you might have to try several at driversguide.

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VGA was an older standard - all modern adapters (for some time now) are "Super" VGA (SVGA) - but you need the correct driver installed to achieve the higher resolutions. As far as that goes, it sounds like your video is fine. As far as your sound card - if it was up and running before (in Windows 98) then you probably have the driver still on the hard drive - you could try removing it's entry from device manager and see if Windows will 'find it' too. Otherwise, try the Everest program I'd linked in response #11 to identify the card and then you'd search for the driver online and install it. Doesn't seem to be much listed at the HP support site for your model, especially if you don't have the original disk Braccae tuae aperiuntur

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Ok, it looks like it has recognized something. Windows was unable to locate a driver for this device. If you want to install a drivernow, click next. To search again, click back. or cancel. Sam

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Sure - you probably have to go through the process - identify the hardware's make & model, search the net for the driver, download & install Braccae tuae aperiuntur

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Ok, let me see if I can get it to connect to the internet. Sam

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Looks like it might be one of the Crystal Audio sets - an installation package over at DriverGuide Registration required, although maybe you can still use Login: drivers Password: all Braccae tuae aperiuntur

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Did Everest ID the sound/audio chipset? All I could find on HP's site for that model were XP drivers and the chipset wasn't identified.

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Ok, I have Comcast High Speed internet and I was able to connect to the internet before I had these problems; after I reformatted. Now I am not able to connect to the internet through internet explorer. What do you suggest I do? Sam

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Yeah, the HP site wasn't too helpful (although it sometimes is) Searching the model # indicates Crystal Audio - those drivers aren't too hard to find usually. Sam - if you're on broadband internet, you probably connect using an ethernet card. Is yours working according to Device Manager? Braccae tuae aperiuntur

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I didn't think of a model number search. I'd been on HP's site downloading drivers for a Pavilion P-III and only checked there. Sam, if you need to download drivers, do it from the computer you're using now.

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I am not seeing anything in device manager for the ethernet card..... Sam

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Dave-And out the downloads on what? i have a floppy but i dont think thats big enough. is it? Sam

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Sorry, i meant....what do I put the download on? Sam

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jboy- where would th ethernet card usually be listed? Sam

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Well, you need to locate the correct download first. Some of the crystal drivers are small downloads that may fit on a floppy disk. Do you know what chipset you're looking for?

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Network Adapters? There it says: Dial up adapter....and SMC EX Card 10/100 (SMC1244TX) Sam

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Dave- I dont really understandwhat you mean by that. Could you explain please. I am sorry if I am being difficult. Thanks for all your help. Sam

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Should I be going to that DriverGuide webpage? Sam

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No problem. If you've only got one computer at present that connects to web then that's what you need to use. If the file you locate turns out to be a small one then you can use a floppy disk. But I suppose having no sound is a minor problem so it may be best anyway to get the comcast connection set up. Here's a download for that card: driverguide

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Will that fit on one of my floppys? Sam

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jboy- thats login and password isnt working for driverguide. can i register and still get this driver? Sam

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drivers and all will work. It gives a message that it'll expire shortly and urge you to sign up for a new one. But it also gives you the option to continue on without registering. Of course you can go ahead and register to get your own user and password. Here's a audio download for the sound. It's a very small file: driverguide #52823

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Dave- I downloaded that file from driverguide to my other computer. A floppy was big enough for the whole file.....now what do i do? Sam

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Sam

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my bad....do i wanns go to setup for that file? Sam

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Both the network card and sound driver will fit on a floppy. They are zipped so you need something like winzip to extract it. It'd be best to copy the downloaded file to a floppy disk and take it to the Pavilion and extract it with winzip there. That will require you have winzip installed on the Pavilion. If you don't I'll see if I can find a small download for it.

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let me see, but i think i have it Sam

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yes i have winzip....question tho...SMC was what? Sam

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do i want to unzip and install that file in winzip? Sam

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my 2 month old is up for a diaper change. i will be right here changing his diaper...if i do not respond right away....thanks for helping....almost done.... Sam

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It depends on how winzip is set up. Usually when you choose to extract, it will default to a folder to put the extracted files in. You may want to change that to something easy to remember--like net for the network card and sound for the sound card. Then it'll dump all the files in the folder you choose. There may be separate folders in the download. The network card will have several folders for various operating systems. Then go to device manager and click on the network card and choose to install the drivers. When it asks where to look, browse to the windows98 (or however it's listed) in the NET folder. It's looking for an .inf file and should find one there. Do the same for the 'PCI multimedia audio device' in device manager and have it search the SOUND folder.

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When choosing where to extract, you can change the installation folder to c:\net and c:\sound respectively. I wasn't sure if you knew how to specify the path when choosing a destination directory. If the folder/directory isn't there, winzip will create it for you.

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The sound dowload looks like it extracts to two folders--cirrus sourced and HP sourced. I'm thinking one download is from cirrus and the other originally from HP. I would think either would work. Just have it search the folder. The network card files will be in a 'win98' folder in the NET folder you created for the download.

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Ok. So I unzip both to a folder. Then go to thar folder and install them? or install through device manager? Sam

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Are you guys still there? Sam

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I got an error. Says severe error [a:\SMC1244TX.zip]: When testing/extracting WinZip was unable to read file #1 in the Zip file. What do I do? Sam

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I'm here. Jboy's taking a break. Install the drivers from device manager as I mentioned in #69 above.

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Oh thank god. Ok. Sam

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It sounds like a bad download. You may want to try downloading it again. In the meantime, I'll download the file and take a look.

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ok thanks Sam

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Hi - I see progress is being made. Can't stay (it's the wee hours here) but will check back when I can. Braccae tuae aperiuntur

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Thanks for your help. Its late here too. 2 am. Staying up for a while so I can take friend home in a bit. Thought I would try and make some progress. Getting tired. Sam

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Dave- I am not sure what I am supposed to do at this point. I have downloaded those two driver ona floppy. now i have the floppy in a: drive....now what? do I open my computer and double click on the floppy files? Sam

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I didn't have any problem with the download. I'm going to send you just the windows 98 drivers for the card. If you extract it to a separate folder it will be in a win98 folder. Looks like you're in the same time zone I am.

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I am in colorado. Sam

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I'll hold off sending the file. Do you have winzip on the pavilion that you're trying to fix? If so, put the floppy disk in a: and run winzip. Choose 'open' and have it look in the a: drive. Then choose one of the files to extract. Choose a directory as I mentioned in the posts above to extract it into. Then choose 'open' again and have it look in the a: drive for the other file. Extract that file also. Then install the drivers from device manager as I mentioned above.

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ok, i was successful getting cs4299 unzipped but got an error when unzipping SMC1244TX Sam

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Oh, you'll need the 98 cd since one or both of the installations will require drivers from it. I'm in New Mexico.

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OK, I'll go ahead and send the file.

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I have that cd in already. Sam

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I'll be back in 5 minutes.... Sam

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Which Cd?

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Oh, the 98 cd. OK

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I have the 98 Se cd in the drive already Sam

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I am ready for whatever we need to do Sam

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Try extracting the file I sent (did you get it OK?) As soon as you get both files extracted onto the pavilion you can install the drivers through device manager. I think I pretty much explained how to do that in 69, 70 and 71 above.

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How are you sending me stuff? Sam

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To the email address you listed when you posted. Clicking on your name in one of the posts brings it up.

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Oh ok. Let me go check Sam

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I got it Sam

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after i download it then i go where? Sam

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Download the attached file to a floppy disk (or copy it to a floppy disk after you download it) and put it in the pavilion and run winzip to extract it.

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Ok. I have this on my screen: SETUP-----LAN Adapter SetUp amd Diagnostics Version 5.01 Main Menu -view current configuration -set up new configuration -run diagnostics -exit setup Sam

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To review, since it's been several posts: Run winzip and click 'open'. Browse to the a: drive that has the disk containing the zip files. Choose to extract one of the files. You may want to choose the destination folder for the network card as c:\net (or something similar) and c:\sound for the sound drivers. If you extract the SMC drivers to a folder named NET then there will be a win98 folder within NET containing the drivers. Go to device manager and click on the network card. Choose to install (or reinstall) the drivers. When it asks where to search for them, browse to the WIN98 folder in the NET folder. The sound drivers extract to 2 folders--CIRRUS SOURCED and HP SOURCED. I think these are two downloads for the same card so either would probably work. So you would again go to device manager and click on the 'pci multimedia audio device' to install the drivers. When it asks where to search, browse to one of those 2 folders in the SOUND folder and have it search there.

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Probaby 'exit setup'. Then see if the card is setup properly in device manager--no yellow ? or ! I can't say for sure how to configure the card but there is a 'readme.txt' file contained in the download that should help.

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no there arenta any yellow ?'s or ! Sam

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OK, you can check the readme.txt file later. You can look at it using something like notepad. Now see if the sound drivers install OK.

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Are you going to be on tomorrow. I am getting too tired to want to write. Maybe we can chat on yahoo messenger or aim? do you have either? Sam

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If i want to get any of this done I am going to have to wait til around 12-3pm or sometime after 730pm Sam

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when the babies are sleeping....ya know Sam

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Yeah, I was getting ready to go to bed too. Just post back here tomorrow when you want to get started. There's really not much left to do. Either jboy or I will probably be around. No doubt others are watching this also and may post in.

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Well , thanks for putting up with all the questions. I just want to do it right. Have a good night and I'll talk to one of you guys later. And a Thank you to all who might post after 330am mountain time zone. Kudos! Sam

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and I was rooting for a successful completion. Bryan

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Well, I'm just going to chip in with the new login name and password at driverguide, it's driver2 now instead of drivers and the password is still all. Windows 98SE HP Pavillion Celeron 533MHz HDD 10GB + 4GB 64MB RAM Antiquated & Poor Quality Runs like a dream.

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i'm having problem with my computer. i'm using both win98 and winXp but it seems that both of these are having problems with ASPI drivers. Anyone here can give me a hand? I assume that the aspi drivers cause my nero burning program can only run for the image recorder. Am i right? I tried to reinstall my windows OS but it stopped always in the scan disc phase. What can i do in this case? i can't even run scan disc. i'm trying to use ePSxe for my windows but it seems that ASPI is a major problem for this program to run smoothly. Anyone here can give me some advice on this? What is the best way of running PS emulator on PC environment? Thanks. Hey guys!~

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"Anyone here can give me a hand?" Yeah, sure - but the practice here is to start your own message. Pick an OS and post a detailed message in the appropriate forum It helps to minimize the confusion Braccae tuae aperiuntur

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Ok, After a couple ours of rest I am ready to finish this. Sam

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Dave? jboy? Are you guy there to help? I still have unknown device showing up for PCI Multimedia Sam

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Ok. I think I got somewhere Sam

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I HAVE SOUND!!!!!! AWESOME!!!!!!!!! Sam

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Hi Sam Ok - a definite sign of progress. Is the soundcard now identified correctly in Device manager? Any other warnings there? Braccae tuae aperiuntur

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The computer seems to be running fine. There arent any yellow ?'s or red x's. Im not sure what else needs to be done. Sounds is fine. Screen looks fine....Now I am trying to find out whot to get my Sims 2 to run on it. Sam

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Well it's always a good sign if there are no issues in Device Manager So, you're able to go online now that your network card is working? Braccae tuae aperiuntur

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Oh yeah! One problem is I am not able to get onto the internet Sam

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Let me check something really quick.... Sam

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No, not able to connect to the internet. Sam

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Ok - does your cable modem connect to the network card? That's usually the case, but some are plugged into the USB port. Is the Network card showing in Device Manager, and its drivers are installed? Braccae tuae aperiuntur

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I am on comcast high speed. through cable internet modem Sam

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.. that's not what I'd asked Braccae tuae aperiuntur

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Where would I see the network card in device manager Sam

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Should be an entry for 'Network Adapters' - if it's not listed there (and that's how you're connected) that would likely be the problem Braccae tuae aperiuntur

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I have a blue cord going from my Motorola cable modem to my ethernet card Sam

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I have 2 options under Network Adapters. Dial Up Adapter and SMC EZ Card 10/100 (SMC1244TX) Sam

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Yeah - ok, as I mentioned, that is the commonest method - although the colour of the cord really doesn't matter. You telling me you use 'Comcast' is about as meaningful to me as if I told you I use 'Sympatico' - - what's important is: What device does it connect to, and is that device working in Windows? Since it plugs into the Network card, you need to determine if that card is present & working in Device Manager Braccae tuae aperiuntur

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Since it plugs into the Network card, you need to determine if that card is present & working in Device Manager.............how do i do this? i look at the ethernet card and i dont see abrand on it.... Sam

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I am not sure wh at you are asking me o do. I am sorry if you are getting frustrated. Sam

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I have to go for now. I have some family that is visiting. Thanks for your help and I'll post later. Sam

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I was called away for a while there. I'm not sure how else to explain it - is there a listing for the card in Device Manager?? Looking (way) back, it seems as if you were able to install the driver for it. If the problem's not there, I'm not too sure what else it could be. Whenever a post becomes this.. lengthy, it gets a bit hard to follow - like a series of 'instant messages'. Usually it's better to take a little time both in reading the answers and composing the questions rather than jumping in and posting each thought. It may be better to consider this one closed and start a fresh topic regarding your internet connection. For sure, the original problem has been resolved (and then some) Braccae tuae aperiuntur

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I think the drivers are installed OK. There was that configuration menu that came up after they were installed. That may be part of the problem although I imagine your comcast software would configure the card on its own. As I mentioned previously, there was a readme.txt file in the download that had some instructions. If you extracted the download to the NET folder then you could run notepad and open c:\net\win98\readme.txt. You may just need to uninstall and then reinstall the comcast software to get it set up properly. I've had people complain they sometimes have problems getting the software installed. My son had problems getting his cable software installed and I'm pretty sure it was comcast.

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hey guys, thanks for your help with my computer....i have a friend from comcast coming to hook it back up Sam

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You're welcome. Post back to let us know how it goes.

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No problem, it sounds like nearly everything is going again, likely it is just a software /configuration dealie, but your Comcast buddy can set things straight Braccae tuae aperiuntur

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