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Printer won't print

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Name: Jo
Date: February 12, 2003 at 05:03:44 Pacific
OS: Win 95
CPU/Ram: Pentium (r) 24 Mg
Comment:

Hi,
I have a Compaq Presario 4760, with a Compaq IJ300 Printer. Within the last couple of days, the printer has stopped working. When I try to print, I get 'Screen Released - System' come up in the alert box, an alert flashes up telling me that there is no paper in the printer. When this ordinarily happens, the alert stays until I have fed paper in, or I cancel the print. However, this time the alert only stays for about a second, and then disappears again. I have tried disabling computer to printer communications, which worked for one printout, and hasn't since - if I try that now, the Printer Control Programme says that the pages are printing, when the printer itself is doing nothing.

Please help! I have a dissertation due in soon!
Thank you all
Jo




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Response Number 1
Name: rac
Date: February 12, 2003 at 05:31:18 Pacific
Reply:

Driver could have gotten corrupted I've had this happen. Have you tried uninstalling and reinstalling the printer?


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Response Number 2
Name: kjanx
Date: February 12, 2003 at 05:32:16 Pacific
Reply:

try this,
turn off printer for a few minutes.
unplug power cord and data cable.
after a few minutes, hold down power button on printer while plugging in the power cord
if you get a beep right away, let go of the button. if not, let go any way. then reconnect the data cable. reboot
should fix it.


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Response Number 3
Name: Jo
Date: February 12, 2003 at 09:09:13 Pacific
Reply:

Thanks guys! :) The re-installing did the trick. pesky computers!


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