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Printer prints only test pages!?!?!

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Name: HalfGallon
Date: August 19, 2003 at 17:07:23 Pacific
OS: 98
CPU/Ram: 356 Mb
Comment:

Hello all. I am having a bad problem.

I have an HP Laserjet 1100 printer. Manual feed. No manual (got it used). I recently asked it to print a test page. It did. But now, it refuses to print anything but test pages. I ask it (via the omputer) to print certain documents, and all that comes out are test pages. I make sure that the queue is empty, but get the same blasted thing over and over.

I have uninstalled and reinstalled; tried printing after restart. Same thing. Unplugged printer and left it unplugged for a minute or so. Plugged it back in and restarted. Same thing.

I have windows 98 on this machine along with 356 Mb of RAM.

I have done searches on this site and others for information that might lead to the correct actions. I haven't had a bit of luck.

Does anyone have any inkling of how I might correct this most perplexing problem?

Any help, suggestions, solutions, or just plain old sympathy *sniff* will be very much appreciated.


Thanks everyone.



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Response Number 1
Name: capt
Date: August 19, 2003 at 17:11:20 Pacific
Reply:

Are you using the drivers from HP's driver website? If not, try uninstalling your HP software in add/remove programs and try another installation using the new downlaoded drivers.


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Response Number 2
Name: HalfGallon
Date: August 19, 2003 at 17:41:16 Pacific
Reply:

Thanks, capt. I will give it a shot and let ya know.


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Response Number 3
Name: Krystyna
Date: August 20, 2003 at 06:31:05 Pacific
Reply:

Has the printer got a button on the case itself that you can press to print a test page ?
Maybe it is stuck down !

Krystyna


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Response Number 4
Name: HalfGallon
Date: August 20, 2003 at 19:25:53 Pacific
Reply:

no krystna, but that is something that i would not have thought to check.

thanks for the effort anyway. :)


HG



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Response Number 5
Name: Krystyna
Date: August 20, 2003 at 20:05:58 Pacific
Reply:

Okay HalfGallon, it was just a shot in the dark...had a similar problem ages ago on a printer that wouldn't stop cleaning the heads...button was stuck on !

Guess all I have now to offer is the sympathy ! LOL
Krystyna


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