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PDF file won't open

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Name: adj4
Date: February 3, 2005 at 14:27:40 Pacific
OS: Win 98SE
CPU/Ram: 512 MB
Comment:

I usually have no problem opening a pdf file but this afternoon I cannot. Just a tiny little box with an X appears in the top left corner of the screen. I've checked both the Security and Privacy settings and find no changes in levels. Any suggestions are welcome. Thank you.

adj4



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Response Number 1
Name: Jennifer SUMN
Date: February 3, 2005 at 14:31:15 Pacific
Reply:

It's possible the file is corrupt. Have you been able to open this particular file successfully in the past?


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Response Number 2
Name: Derek
Date: February 3, 2005 at 15:16:29 Pacific
Reply:

Nothing lost trying an uninstall/reboot/new install of Acrobat Reader - it may have gliched somehow. They do recommend you uninstall the old version before loading a newer one.

Derek.W


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Response Number 3
Name: Yuchao719
Date: February 3, 2005 at 16:37:08 Pacific
Reply:

Get the newest version of Acrobat Reader for windows. (version 6 i think) Uninstall the previous version, and install the new one. Open many different pdf files with it and see if it glitches on each one.

hope that works

There are two types of people in this world: lazy people and stupid people.


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Response Number 4
Name: adj4
Date: February 3, 2005 at 19:28:38 Pacific
Reply:

Thanks for the replies and suggestions.
Yes, it is a pdf file I've opened and used before. However, I recently installed Adobe Reader 6.0 and this is the first pdf file I've tried to open with 6.0.
I'll uninstall and reinstall and see if it works.
Thanks again.

adj4


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Response Number 5
Name: adj4
Date: February 3, 2005 at 20:37:07 Pacific
Reply:

I uninstalled all of the Adobe Reader 6.01 and reinstalled and everything is working perfectly. Thanks very much for your common-sense advice.

adj4


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Response Number 6
Name: Derek
Date: February 4, 2005 at 10:19:45 Pacific
Reply:

Good to hear. Often works, that's Windows for you LOL.

Derek.W


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