PC Boots to Safe Mode only

September 22, 2005 at 14:49:31
Specs: Windows 98SE, Intel Pent III

Computer won't start in Normal Mode - Starts in Safe Mode no matter what I do.


This is the message I get when I start PC:

While initializing device CONFIGMG: Windows Protection Error. You need to restart your computer.

I have tried both start-up disks, and neither one works.

It appears as if Windows starts to load, then fails.

Tried using the Windows 98 Troubleshooter to check out DirectX, but the Troubleshooter apparently doesn't work in Safe Mode.

I have tried the SFC - all OK there! Got the boot disk as suggested, but computer won't boot from it.

When I try to access CMOS Set up menu to make changes in boot order (Micron Tech Ref Manual says to "hold Delete key down when powering up (rebooting).." it doesn't work. It still starts in Safe Mode. Is there another way to access Bios Settings?

Any help you can give will be greatly appreciated. That is, if you guys are still speaking to me.


This is the message I read and the reason I posted in Windows Protection thread) Again, so sorry.
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#1
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#2
September 22, 2005 at 16:05:06

Read that bulletin.

When I try to access CMOS Set up menu to make changes in boot order (Micron Tech Ref Manual says to "hold Delete key down when powering up (rebooting).." it doesn't work. It still starts in Safe Mode. Is there another way to access Bios Settings?

I also tried the following but there was no Advanced Power Management support.

1. Restart your computer in Safe Mode.
2. Click Start, point to Settings, click Control Panel, and then double-click System.
3. In the System Properties dialog box, click the Device Manager tab.
4. Click the plus sign (+) next to System devices.
5. Double-click Advanced Power Management support.
6. On the Advanced Power Management support Properties dialog box, click the Settings tab.
7. Click to select the Force APM 1.0 mode check box, and then click OK.
8. Restart your computer in Normal mode.

Thanks


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#3
September 22, 2005 at 17:42:42

Going back a bit, was it all working fine then all of a sudden you could only get to Safe Mode? Can you remember anything you did just before the problem first arrived?

Have you tried scanreg /restore (just wondered if the registry has got screwed up somehow)?

Mystified about inability to get to CMOS. Sometimes tapping some F key or other gets you there but it's odd that it doesn't work as per the manual.

DerekW


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Related Solutions

#4
September 22, 2005 at 20:20:52

Could your KB be bad or maybe plugged into the wrong port?



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#5
September 23, 2005 at 13:06:28

I just found out that my brother tried to connect a scanner (Umax) and shut the PC off. When I turned it on, there it was - Safe Mode! I believe that is the last thing that was done on the computer before it went haywire.

Nothing else was moved or changed.

Will fiddle around with the F keys to try to get into CMOS.

Ideas?

Thanks


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#6
September 23, 2005 at 15:34:04

Two things worth trying:

From Safe Mode type msconfig in the Run box. Click the Advanced button and make sure there is no tick in Enable Startup Menu.

If there is no tick, then go to the Startup tab and temporarily untick everything except ScanRegistry. If it then boots OK it is a matter of ticking things back one at a time to find which program/entry is causing the problem.

DerekW


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