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Outlook "Unable to save the print setttngs"

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Name: markc
Date: February 1, 2000 at 06:15:32 Pacific
Comment:

When I try to print in Outlook, from the pull-down menu "File-Print", I get an error "Unable to save the print settings". However, if I click on the "print" icon, I can print fine. I'm not sure exactly what the cause or the fix is for this. Has anyone seen this? If so, what did you do to fix this?

Thanks in advance,

Mark Chiasson



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Response Number 1
Name: Mark Boughen
Date: March 22, 2001 at 00:58:30 Pacific
Reply:

I too am getting this exact same problem. I would be very grateful if someone could help me out.

Cheers

Mark Boughen


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Response Number 2
Name: Steven Anderson
Date: April 2, 2001 at 08:50:14 Pacific
Reply:

I am getting the error message as well. What type of operating systems are you using, I am using NT4

Cheers

Steven


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Response Number 3
Name: Cyrille Beenhackker
Date: May 9, 2001 at 05:18:22 Pacific
Reply:

Hi,

I had the same problem and found the sollution fot it!! The problem is problably caused by using user profiles. Check the following registry key:
Hkey_Current_User/Software/Microsoft/Office/8.0/Outlook/Printing

This key has a path leading to this file:Outlprnt
Check if this path is correct. If it is not correct then manually create this path and file in the registry or in your explorer to the correct path.

Succes,
Cyrille


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Response Number 4
Name: Randy Peeler
Date: July 5, 2001 at 05:46:47 Pacific
Reply:

Same problem. But the recommended solution by Microsoft and other users of changing location of Outlprnt.doc does not work. Any other suggestions by anyone else?


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Response Number 5
Name: Martin Elliget
Date: July 15, 2001 at 16:27:58 Pacific
Reply:

I had this problem and Cyrille's solution (May 9) worked for me. The registry value "Print Settings File" in [HKEY_CURRENT_USER\Software\Microsoft\Office\8.0\Outlook\Printing] had a non-existent path (my username had changed). I can now print from Outlook again. Thanks, Cyrille!

Martin


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