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Outlook Express Hangs Receiving
Name: Thomas Date: August 24, 2003 at 19:46:04 Pacific OS: Win 98 CPU/Ram: Pentium
Comment:
One PC on a customers site has the following problem. The PC is running Win 98 . It is connected to a LAN via switch. The local POP server is on the same subnet. No connectivity problems.
The client is running Outlook Express 5. He receives emails from another company on a regular basis. In the past the emails contained a 3 or 4 page Word document.
They have now changed their system and each page is eparatley sent. We dont know why that is just the way the other company is doing it now !!
When the client connectes to the POP server to download the mail it hangs on these messages with a 1 page word doc. It times out then goes to the next one and so and so and so. The messages are no bigger than 6KB. This morning we came in to find 5500 emails. Still receing the same one.
Any ideas.??
Some more info that may help, another client with exactly the same pc setup BUT with Outlook Express 6 recives these messages fine.
Name: Krystyna Date: August 24, 2003 at 20:55:35 Pacific
Reply:
Just wondering if the sender of the mails has selected the option in Accounts to "break apart messages larger than xx kb" In OE / Tools / Accounts / Properties / Advanced tab
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