Hello, Help, we have upgraded to BT broadband , we have a freeserve email account. We can receive email but unable to send.Does anyone know how we can by pass the problem of outgoing and incoming mail without having to change our email address

Internet explorer 6.0 is my default browser Yahoo mail comes up when i click a link. I had to go to my browser\tools\internet options\programs\Email and then i selected yahoo email. victor

Email servers usually refuse to forward emails to other servers. This is to try and control SPAM.

Ho woodpigeon OE / Tools / Accounts Click the freeserve mail account Then click Properties Then go to Servers tab For POP3...keep as is for freeserve address For SMTP...put the SMTP address of BT Broadband ( if you don't know it, you should be able to find it on the website of BT Broadband ) Maybe you also have to check or uncheck the box for server authentication for outgoing mail server. Krystyna

I was having a look at BT Broadband FAQ. Question Can I access my email account with BT Broadband? Answer It depends on whether you have a web-based email account (such as BT Yahoo! Mail or Hotmail) or an email service provided by an ISP. If you need a simple WebMail account, why not try our free service BT Yahoo! Basic Mail. You get your own email address and access it via the web. BT Broadband does not provide email services, so you will need a separate email provider for this, (an ISP, for example BT Openworld). With BT Broadband you can send and receive emails from a web-based email account and from some ISPs. We recommend that you contact your ISP to find out if their email will work. So, I guess you need to contact freeserve ? Krystyna

Thank you I will try the suggestions today and see how I get on