Outlook Express 5 & Hotmail

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vartman December 4, 1999 at 16:39:01 Pacific

all crap nothing works it is a conspiracy

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tizzy December 14, 1999 at 06:31:27 Pacific

having same 'Bad request' errors (damnit) anyone know where to find error codes list? what does error code 0x800ccc31 mean?

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tenscottie December 16, 1999 at 16:59:12 Pacific

Doesnt anyone know how to fix this problem? Has anyone written to the powers that be? I am getting over having Outlook Express at all..sheeesh..cant use it!!

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Whisky December 23, 1999 at 07:26:05 Pacific

I'm having the same problem , I'm gonna try to do what the first dude said and if that doesn't work I'm gonna do as my brother did :he now transfers his mail trough a different mail server (yahoo) to menage reading his mail .

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Bharat December 24, 1999 at 02:34:10 Pacific

I am fed up of this problem same error Bad Request Configuration: Account: Hotmail Server: http://services.msn.com/svcs/hotmail/httpmail.asp User name: bdighe Protocol: HTTPMail Port: 0 Secure(SSL): 0 Code: 800ccc31 Can any one help me??

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Kamal December 30, 1999 at 06:08:15 Pacific

Have a look at this page it should have the answer for you. http://support.microsoft.com/support/kb/articles/q247/3/35.asp

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virginia January 3, 2000 at 21:21:46 Pacific

trying to find my lost e mail from december help i need to deal with these accounts

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Warwick January 5, 2000 at 03:10:52 Pacific

The URL given by Kamal points to an apparently similar error “0x800CCC37" rather than “0x800CCC31". “Microsoft has confirmed this (0x800CCC37) to be a problem in the Microsoft products [Outlook Express version 5]” and offer the following fix: “To work around this issue, use one of the following methods: 1. Disable Access Control for Web Proxy. 2. Configure Internet Explorer and Outlook Express to not use a Proxy server. Instead, use the Winsock Proxy client.” Perhaps the fix for 0x800CCC37 will also fix 0x800CCC31 – I would like to give it a go – but unfortunately these instructions are too cryptic for a mere mortal like me. I have let MS know and hopefully they will expand the instructions in their article. In the meantime, can anyone give step by step instruction on how to implement each of these alternatives – or directions on where to find such instructions? Tks in anticipation!

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Søren Ejlersen January 17, 2000 at 06:52:11 Pacific

My hotmail account started working in outlook, when I removed my proxyserver!!!! I'm on danish cable

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zoc January 25, 2000 at 18:23:31 Pacific

Has any one gotten this message before... Unable to poll for new messages on your HTTP server. Account: 'Hotmail', Server: 'http://services.msn.com/svcs/hotmail/httpmail.asp', Protocol: HTTPMail, Server Response: 'Cache Detected Error', Port: 0, Secure(SSL): No, Error Number: 0x800CCC3D

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AK January 26, 2000 at 10:01:38 Pacific

Hmmmm...I'm not using Web Proxy or any other proxy and the other PCs on my home network share the same Internet connection and can access Hotmail fine. Mine worked until like a week ago and nothing has changed. So all these suggestions are pretty much CRAP! If anyone gets a real solution to this problem...I would love to know.

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Ravi January 27, 2000 at 11:21:35 Pacific

Unable to poll for new messages on your HTTP server. Account: 'Hotmail', Server: 'http://services.msn.com/svcs/hotmail/httpmail.asp', Protocol: HTTPMail, Server Response: 'Authorization Required', Port: 0, Secure(SSL): No, Socket Error: 122, Error Number: 0x800CCC32 This is the message I get for the past two days please let me know how to rectify this

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MisterY February 2, 2000 at 16:54:56 Pacific

what other mail services can i access like i do access hotmail from outlook express? has yahoo the same possibility to access it from outlook?

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Semionoff February 10, 2000 at 12:58:07 Pacific

raphs@hotmail.com wrote: Hmmmm...I'm not using Web Proxy or any other proxy and the other PCs on my home network share the same Internet connection and can access Hotmail fine. Mine worked until like a week ago and nothing has changed. So all these suggestions are pretty much CRAP! If anyone gets a real solution to this problem...I would love to know ------------------------------------------------------------------------------------------------------------------------------------------------------ The same problem with me. It worked fine but stopped working unexpectedly. I can not remember if it happened before or after I upgraded to IE v5.00.2912.6307 (56 bit encryption) from IE v5.00.2314.1003 (40 bit encryption). The second computer connected to the same network still has IE v5.00.2314.1103 (40 bit encryption) and it can always access the Hotmail folders from Outlook Express with no problem! What is the real cause of this strange phenomenon? Do you have a WORKING solution? Any help will be appreciated! Please e-mail directly to kgb@tande.com Alexander Semionoff *** For Educational Purposes Only! *** http://www.semionoff.com/cellular/hacking/phreaking

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Kevin February 14, 2000 at 13:11:16 Pacific

OE5, when used with Hotmail uses both httpmail and nntp protocols Many proxy servers used with PCs for home networks don't support the httpmail protocol. Some do. Now people with multiple PCs on a network may work because they either are using NAT-based software to share access to the internet, or because they're using the machine that's the connection to the internet (bypasses the proxy server software) I've been thru all these problems with a variety of proxy server demos. The frustrating thing is that most proxy server software doesn't advertise (yet) whether it supports httpmail. Only a few proxy servers do. I'm currently using Fire Door, although if you don't want the hassles of proxy server configuration setup, a NAT-based approach is better (like Sygate or Winproxy...I forget if those two fully support the OE/hotmail httpmail protocol) WinProxy has a mixture of NAT and proxy server. It seemed pretty nice. (the Ositis WinProxy) I guess there could be other issues. But support of the httpmail protocol is usually the big one. If you're getting this issue with a single PC, maybe there's a proxy server issue at your ISP.

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Jeryl Ledesma February 23, 2000 at 09:20:27 Pacific

Try disabling your proxy server in your internet options, those with access errors...

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Shahab Mushtaq February 23, 2000 at 10:29:31 Pacific

I am experiencing the same problems as above, I don't have a proxy on my personal computer and I checked with my ISP you don't go trough a proxy when dialing in. On another note, I keep getting the following error mesg. "msimn has caused an invalid page fault in module kernel32.dll/msoe.dll" I've uninstalled and re-installed OE5 and still get the same error. Anybody else with the same problem?

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pete March 11, 2000 at 06:37:07 Pacific

Unable to poll for new messages on your HTTP server. Account: 'Petes Hotmail Account', Server: 'http://services.msn.com/svcs/hotmail/httpmail.asp', Protocol: HTTPMail, Server Response: 'Forbidden', Port: 0, Secure(SSL): No, Error Number: 0x800CCC33 well thats what i get....forbidden port? i mean, i ask you... the sooner some competent companies come along and stuff a red hot poker up bill gates's arse the better.

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Frank March 12, 2000 at 02:12:13 Pacific

Error 0x800CCC31 and using a proxy server??Solution, enter the following exceptions in advanced proxy settings: oe.hotmail.com;services.msn.com The proxy server will not be used in that case for the adresses mentioned above.

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Olivier March 19, 2000 at 18:32:48 Pacific

To have OE5 & Hotmail functionning just go in Internet Explorer & add these settings under "do not use proxy for the adresses starting by" *hotmail*;*services.msn*;

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Bigmac March 21, 2000 at 23:00:41 Pacific

Listen Everybody! Hotmail cannot be used under Outlook Express under any proxy server full stop. If you are not using a proxy server and still are getting the problem. Make sure that the settings under Internet Explorer Tools then connection are not set to anything other than "Always Dial My Default Connection" I use a transparent proxy and this should make it work through proxy and it doesn't. So don't keep trying. Remember that some Internet Service Providers make there clients set up a proxy setting even though they Dial A Connection. This also will not work. There has been one way ONLY to allow Hotmail to work through a PROXY and that's if it is set up purely for WINSOCK Only. Any others will interfere. Phew....Anyhow Catch Ya's L8a

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krissy March 26, 2000 at 14:57:25 Pacific

Ok im still having this same problem it wont connect to hotmail. I dont use a proxy I use a LAN and I have done everything that has been said but nothing works help!!!

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Vinod Bhat March 28, 2000 at 16:08:23 Pacific

i can really understand your problem. but, let me tell u this..don't install oe5 again and again..period..this is my discovery.. the problem is with the windows registry settings.. here's what u do..(will definitely work).. start menu > run > regedit > search for "hotmail" in data, values ..yada..yada..yada.. look carefully for a variable where the key will have "hotmail" in it's name and there will be 2 values in the right frame. there will be a value called hotmail disabled which will be 1..set that to 0.. having done that, check if the HTTPMail property in outlook express key is 1 or 0.. this should be 1..any doubts..write me a mail and i will talk u thru this.. enjoy microsoft..

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ef April 2, 2000 at 04:46:31 Pacific

God damn all MS. I have been having the same problem...No Proxy, ...yadda yadda yadda. I tried the complicated registry thing as above. Where am I meant to be looking for these 0 and 1 stuff? all I get is this damn message... Unable to poll for new messages on your HTTP server. Account: 'Hotmail', Server: 'http://services.msn.com/svcs/hotmail/httpmail.asp', Protocol: HTTPMail, Server Response: 'Bad Request', Port: 0, Secure(SSL): No, Error Number: 0x800CCC31 anyone who has an idea on how to fix this...please enlighten us...

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Warwick April 5, 2000 at 18:19:30 Pacific

Olivier's fix (Response No 26) worked perfectly for me.

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Tallguy600 April 7, 2000 at 08:55:18 Pacific

Can someone give me step by step details for instructions from Olivier's response No. 26? I'm not sure if I follow that. Where do I find the setting... "do not use proxy for the adresses starting by" *hotmail*;*services.msn*;

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steven simon April 9, 2000 at 05:14:39 Pacific

go to the control panel select internet options choose connections, lan settings, advanced add *hotmail*;*services.msn*; to the exceptions list this fixed my problem, thanks olivier

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slayer April 21, 2000 at 11:45:44 Pacific

I have had the 0x800CCC31 error result from 2 different things. First problem was ICQ mail client. The ICQ e-mail client is setup automatically when you install ICQ (at least it did for me). Simple go into the "e-mail preferences" on ICQ and select "use current registered Windows e-mail client". Then second time I received this was an error due to using a proxy sever setting in IE and outlook. Just go into "tools" in IE 5 browser window, then "internet options" then "connections", and finally "LAN Settings" and uncheck the box that says "use a proxy server". That is how I solved my hotmail prob. You can also use an exception list as in response 26.

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Giacomo April 23, 2000 at 11:02:39 Pacific

I think i have the solution for all the above problems.. at least it worked for me. Go to the Hotmail account in Outlook Express. Edit the account, go to the Server tab and change the server with the following: http://oe.hotmail.com/secure/hmdata It will work immediatly and download all your existing and new emails. I found this suggestion in the Micrsoft KB.

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RB April 26, 2000 at 19:30:28 Pacific

Number 35 worked wonderfully! Thanks Giacomo.

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John April 26, 2000 at 23:18:40 Pacific

Thank you Giacomo and others. Number35 worked perfectly.

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William April 27, 2000 at 11:21:57 Pacific

Thanks Giacomo your Response Number 35 worked for me.

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eipromb April 28, 2000 at 19:53:55 Pacific

Thanks Giacomo, solution worked perfectly!

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Magic Computer Services April 30, 2000 at 12:29:05 Pacific

Excellent job, Giacomo! #35 seems to be the solution to beat. Perhaps somebody could send this to Hotmail? Would be nice if they'd post it in thier faq. PS Visit my site if you need computer help or a website (exception being help with outlook express and hotmail hehe).

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Peter M Gant April 30, 2000 at 15:31:51 Pacific

The registry hacks didn't work as I couldn't find any of the keys and I don't use a proxy server, but using the URL below cured it: http://oe.hotmail.com/secure/hmdata This is detailed in message # 36 Thanks for all your help. Peter Gant

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Vm May 2, 2000 at 09:38:47 Pacific

Have a look at Microsoft's answer: http://support.microsoft.com/support/kb/articles/Q247/3/35.ASP?LN=EN-US&SD=gn&FR=0 http://support.microsoft.com/support/kb/articles/Q252/8/40.ASP?LN=EN-US&SD=gn&FR=0 http://support.microsoft.com/support/kb/articles/q259/1/33.asp?LN=EN-US&SD=gn&FR=0

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Shahab Mushtaq May 4, 2000 at 16:07:54 Pacific

I have tried changing my server to "http://oe.hotmail.com/secure/hmdata" and I still get the same error mesg. I have tried disabling the proxy as well, no luck. I have not been able to find the Registry entries.

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Jo Øverland May 9, 2000 at 01:08:23 Pacific

When I enter "http://oe.hotmail.com/secure/hmdata" in serversettings I get "The specified account name does not appear to be valid. Do you want to use it anyway?" If I enter "yes", it still does not work. We have a Eagle Raptor 6.5 firewall. I also tried with proxy and without. If I remove Raptor and connect dirrect, it works ok

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César González May 19, 2000 at 05:43:24 Pacific

A week ago, I could use Outlook Express to download my hotmail emails from work. Then they started to use a Proxy Server, and OE stopped to download them. Now I get the "cache detected error", just like zoc (message #16). I have tried Giacomo´s solution (message #35) and Olivier's Solution (message #26). Neither of it worked for me. I can´t stop using the damned Proxy. Do you know any solution, please?

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Venugopal June 13, 2000 at 03:25:23 Pacific

Agree with César González, response 46 Having the same problem after we switched to the new Proxy. "Cache Detected Error". Unable to proceed. Workaround - Use "Pop3Connector" for downloading mails from Hotmail

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Lisa June 13, 2000 at 21:00:15 Pacific

Giacomo, you're the man! Your solution in message # 35 worked. I had to restart my computer, but after that, it did work. I use cable modem (Road Runner in Houston), and have no proxy server set up in my IE options. I have been writing to Microsoft for months about this and have never gotten any real help. I would have trashed Outlook Express long ago, but it's the only e-mail client that supports (at least on the rare occasions that it worked) web-based e-mail addresses.

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dxp June 18, 2000 at 02:25:16 Pacific

After reading through all 48 post and trying everything every one has suggested i still get the following error... Unable to poll for new messages on your HTTP server. Account: 'Hotmail', server: 'http://oe.hotmail.com/secure/hmdata ', Protocol: HTTPMail, Server Response: 'Bad Request', Port: 0, Secure(SSL): No, Socket Error: 65535, Error Number: 0x800CCC31 - I'm not going through a proxy. - I have tried both Http URL's in the server field. any other suggestions? thanks, DXP

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Sage Jock June 19, 2000 at 09:27:14 Pacific

I am using Microsoft Outlook (I can't find Outlook Express on my computer...and this is at work, using Win NT)....I am trying to get it to read hotmail, but I don't know what POP3 server name to use....any suggestions?

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Swampdog June 19, 2000 at 11:03:32 Pacific

Like "DXP" in response #49 I had tried everything above to no avail. I just downloaded the Microsoft Internet Explorer upgade to 5.5 from windows update in the start menu and the hotmail account mysteriously started working with Outlook Express, I still have the server set to: http://oe.hotmail.com/secure/hmdata as suggested in response #35. Cheers all, Swampdog.

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Dan June 21, 2000 at 12:44:35 Pacific

ICQ Fix worked for me (response was earlier) The ICQ e-mail client is setup automatically when you install ICQ (at least it did for me). Simple go into the "e-mail preferences" on ICQ and select "use current registered Windows e-mail client". This was a tough one to track!!

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John Mehlberg June 27, 2000 at 18:45:22 Pacific

The solution of adding: *hotmail*;*services.msn*; to the exclude list for the proxy server worked! I haven't tried modifying the SERVER to http://oe.hotmail.com/secure/hmdata Yet but if there are futher problems will give it a go! Thanks for the help guys & gals. You are much better than Microsoft Support!

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John McDermott June 29, 2000 at 07:39:54 Pacific

Help!! I have tried everything on this board and have not been able to get my Hotmail to flow into OE 5. I have a DSL connection and am not certain on some of the setup parameters - this may be my problem. I know that hotmail is an HTTP server - does it matter what type of server I am operating from? Thanks for any help that anyone can give.

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Dick Marchessault July 12, 2000 at 15:28:45 Pacific

I was able to get Hotmail to work with OE 5 by: 1. Select "Options" from the "Tools" menu. 2. Click on the "Connection" tab. 3. Click on the "Change" button 4. Click on the "LAN Settings" button. 5. Remove the checkmark before "Use automatic configuration script" This would work each time but the change was only temporary. The check mark would reappear the next time I started up OE 5. I was able to remove the check mark permanently with the following steps. 6. Click on the Windows "Start" menu and click on "Run" 7. In the "Open" box, type "regsvr32 -u ahiehelp.dll" without the quotation marks. 8. Click "OK" 9. Restart the computer 10. Follow steps 1 to 5 above. OE 5 and Hotmail now work well together each and every time. If this works for you but you still want to use the proxy but not with Hotmail you could implement the suggestion in response 33 above. Good luck! Hope this keeps working for me with IE 5.5

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Skye July 20, 2000 at 00:25:00 Pacific

Ah yes... I finally got it to work!!! I am on a cable modem w/ @Home and was experiencing all the errors listed in these messages... I believe the problem is in the use of proxys... In my case, all it took was this: - Go to Tools - Internet Options - Click on the 'Connections' Tab - Click the 'LAN Settings' Tab - Check the 'Automatic Detection' Option - Make sure the other boxes are unchecked - Press OK The Hotmail folders should now download into Outlook Express and everything should work!... If not, sorry Charly... I can't help ya!

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Pmedic51 July 26, 2000 at 16:12:31 Pacific

Well I have tried everything that has been posted here and nothing works, hotmail has no answers Ms has no answers. I have NO proxy, and all I get when I try this is Unable to poll for new messages on your HTTP server. Account: 'Hotmail', Server: 'http://oe.hotmail.com/secure/hmdata', Protocol: HTTPMail, Server Response: 'Authorization Required', Port: 0, Secure(SSL): No, Error Number: 0x800CCC32 Now you would think as many people who have this problem, that microsoft, would wonder too. Since we can get yahoo through BUT not their own product. Anyone sle got a new idea?

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khazara09 July 27, 2000 at 14:23:24 Pacific

How do I synchronize my account using YAHOO?? I do not know what server I have to put down, I click "other" nad hten it asks for a server adrress I guess, HELP! Want to at least be able to use OE in some form. Appreciate any help since I have already given up on hotmail and OE working ever together. Same as the last post I have tried everything. TY

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Kurt Moyst August 3, 2000 at 08:15:03 Pacific

Hi. Having a different error than everyone on this when trying to download hotmail messages with outlook express 5. Unable to poll for new messages on your HTTP server. Account: 'Hotmail', Server: 'http://oe.hotmail.com/secure/hmdata', Protocol: HTTPMail, Port: 0, Secure(SSL): No, Socket Error: 12019, Error Number: 0x80004005 well? any help

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Herbert August 4, 2000 at 05:13:51 Pacific

I have tried ALL solutions suggested here to make OE work with Hotmail, including reinstallation and upgrade of latest OE version, nothing works. I still gat the bloody 0x800CCC31 error! I really would want this to work because the Web sometimes is so slow on my connection that it becomes a great bother to go to the Internet to read messages. Unfortunately, I can't by pass the Proxy, that is what my ISP tells me. Something puzzling me: do these solutions people are saying worked for them have to be applied on the computer running the proxy (We are using WinProxy on the server computer)or on the end computer I am working on? IS THERE A SOLUTION THAT WOULD REALLY WORK OTHER THAN HANGING BILL GATES?

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Grant August 6, 2000 at 21:04:37 Pacific

Get a Mac - it does it all for you.

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Andrés August 14, 2000 at 08:41:07 Pacific

Well, I really don't have a fix for any of the problems mentioned here, but a friend of mine is experiencing a simmilar connection problem, only that the error message says "method not allowed" and the error code is 0x800CCC35, not mentioned at all in Microsoft's KB. If anyone has found the same problem and knows how to fix it, I'd be glad to receive an email (it would be faster for me). If not, I still have many ideas in my head to try when I grasp my hands on that machine ;). Seeya my friends, Andrés

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yoyo August 14, 2000 at 17:02:23 Pacific

I tried to e-mail a song to a friend through outlook express and it got jammed, I can't send out other e-mails because the jammed one is the first one on the list, I can't delete it or open it, it just froze and "not responding", I had to delete the OUtlook Express from my computer. Does anyone knows where to find Outlook Express 5 for window 98 for me to download it back?

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Andrés August 14, 2000 at 18:27:58 Pacific

To yoyo, Hey, you didn´t need to uninstall OE at all! =). It was enough to hide the window where you can see the selected email so OE wouldn´t try to open it. Then you could easily erase it and then restore the window again!.

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Gaynor August 26, 2000 at 08:14:50 Pacific

I don' know if anyone can help with this on an imac. I am using OE 5 and am having intermittent problems with sending emails. They seem to be received OK but when I try to send them I get an error saying they cannot be sent to my email account (and they are not addressed to it) or it makes a noise implying that it has sent it, but it hasn't! Any ideas. When I try a lot of the above solutions, the menus just don't look the same. Presumably because this is a mac verision rather than windows. I am connecting via a cable network if this makes any difference. Thanks for any help you are able to offer.

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Kilroy August 27, 2000 at 22:01:00 Pacific

I have tried a lot of things and I am NOT using a proxy. This is the error message: Unable to poll for new messages on your HTTP server. Account: 'http://oe.hotmail.com/secure/hmdata ', Server: 'http://oe.hotmail.com/secure/hmdata', Protocol: HTTPMail, Server Response: 'Resource Not Found', Port: 0, Secure(SSL): No, Error Number: 0x800CCC34 What to do ?? I know you Experts know!

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Kilroy August 28, 2000 at 11:29:09 Pacific

THIS WORKS BETTER: http://services.msn.com/svcs/hotmail/httpmail.asp

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Skizmo August 30, 2000 at 08:31:07 Pacific

ARGL ! I used Netsetter .. . Nice service . .but .. .Now Outlook Express is f---ing around . .."Cache Detected Error" So. . I unregisterd NetSetter-service .... and still I get this error ! All the opions posted in this area are tested. .. and did not help . .. I don't use a proxy at all, but still I get this error ! BTW : I use Win2000

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Carrol September 21, 2000 at 00:53:54 Pacific

Can't get folders to download...will try some of above suggestions......thanks.....

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Richard September 24, 2000 at 05:17:42 Pacific

Thank you Kilroy, response 67 is the only one that did the trick for me. Curiously, another computer on our network having the same versions on IO and OE has another box on the Internet connection wizard. Under "I already have an email connection I'd like to use" there is a box "I'd like to sign up for a new account from" which has a combo box having Hotmail as an option. This option is completely missing from the same form on my computer for reasons unknown.

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chris October 2, 2000 at 11:47:34 Pacific

solution 67 gives me a blank page, my hotmail loaded fine in outlook until last week, nothing changed but now I experience the same problem, I believe there is no solution

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Matt October 2, 2000 at 12:10:34 Pacific

I tried all the sloutions listed above, and none worked, when i downloaded ie 5.5 outlook suddenly stopped connecting to hotmail servers,,, after trying everything listed above (im not on a proxy) i stopped using it for awhile, after a month i came back and it still didn't work , but i simply double clicked on the online/offline thingy on the toolbar at the bottom of the message window and went offline, when i came back online it started working as it had before, and it has been working properly since

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Robert October 13, 2000 at 03:11:35 Pacific

Getting the same error message as Kurt, response 59 (0x80004005)I,m on a LAN so no proxy and have tried as many of the above fixes as I can understand. Can anyone help?

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cathy October 17, 2000 at 21:01:38 Pacific

does anyone here know how to remove the hotmail account from outlook? Need to delete a.s.a.p. thanks for help

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bj October 26, 2000 at 20:25:36 Pacific

in response to 74 open outlook select tools select accounts select the hotmail account click remove

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mpik November 4, 2000 at 01:45:40 Pacific

i've the same problemDer HTTP-Server konnte nicht auf neue Nachrichten abgefragt werden. Konto: 'Hotmail - voidmain13', Server: 'http://oe.hotmail.com/secure/hmdata', Protokoll: HTTPMail, Serverantwort: 'Bad Request', Anschluss: 0, Secure(SSL): Nein, Fehlernummer: 0x800CCC31 its german but i think you can understand it. so its my problem. i tried already all the things listet above and the error still occuring. i dont use a proxy-server and i connect directly without a LAN. PLZ HELP ME!!! mpik ------------------------------------- thx MS

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Ed Sutton November 11, 2000 at 17:40:56 Pacific

I have been experiencing the same problems with outlook express 5 and Hotmail. I get the message, "Unable to poll for new messages on your HTTP server. Account: 'Hotmail', Server: 'http://services.msn.com/svcs/hotmail/httpmail.asp', Protocol: HTTPMail, Server Response: 'Bad Request', Port: 0, Secure(SSL): No, Socket Error: 65535, Error Number: 0x800CCC31" I have been able to get a temporary fix by unchecking the "Use automatic connection Script" button in the internet control panel. However the next time I use the browser the box gets sutomatically ticked again and the system uses "proxy:8080". I have been unable to disable this auto-configuration script permanently. Does anybody know how this can be done.?

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Bernard November 13, 2000 at 20:18:18 Pacific

Error 0x800ccc32 Got mad with that one. Even response #35 didn't work. Then had a problem loging in to Datek. Finally Datek Support told me to go that way: 1)Delete Temporary IT Files> 2)Tools>>>InternetOptions>>>Security>>> Custom Level>>> Scroll all way down and activate>>>Prompt for User Name and Password. It fixed Datek problem... and OutlookExpress-Hotmail as well. BL

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Edward Sutton November 14, 2000 at 16:20:27 Pacific

I found the solution to my problem. Apparently my ISP's modified IE browser software was resetting the proxy everytime I ran Internet Explorer. By uninstalling the ISP modified software, and setting my network/internet settings manually the problem went away. I can now run both my INternet explorer and have hotmail via Outlook Express.

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Sleepy Smurf November 29, 2000 at 09:37:37 Pacific

I have tried all of the solutions presented but still have trouble. up until a week ago I would get: Unable to poll for new messages on your HTTP server. Account: 'Hotmail', Server: 'http://services.msn.com/svcs/hotmail/httpmail.asp', Protocol: HTTPMail, Port: 0, Secure(SSL): No, Error Number: 0x80040154 However, that message would appear at start up, and I could close it and continue to use OE5. I use Free Altavista and another free ISP both used to work now neither. I have no proxy settings. I have upgraded to IE5.5 but was having problems before that. any ideas?

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taxmanjt November 30, 2000 at 06:59:17 Pacific

This problem DEFINATELY has to do with the server. I work for one of those large organizations that inhibits web surfing to certain sites, one of them being Hotmail, and ever since they put their "websense" and other checkpoints, I get the same Bad Request error message. Proof? I contacted my ISP and had no problem downloading folders and using Outlook Express and Hotmail.

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jcalmi December 5, 2000 at 23:47:30 Pacific

i found this solution for my problem from the help topics in the msn-hotmail site. all i did was to follow the instructions below then i deleted my previous hotmail account and i got to download my emails right away into outlook express. hope this helps. In Outlook Express, click Accounts on the Tools menu. In the Internet Accounts dialog box, click Add, and then click Mail. Use the following information to complete the Internet Connection Wizard: On the Internet E-mail Address page, click the option I already have an e-mail address that I'd like to use. Type in your Hotmail address. On the E-mail Server Name page, click HTTP in the My incoming mail server is ... box. In the box My HTTP service provider is, click Hotmail. No other information should be entered on this page. Follow the remaining instructions to finish the wizard.

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Mike Anderson December 7, 2000 at 04:31:23 Pacific

#78 worked for me. I was getting the Authorization required error. I changed the 2)Tools>>>InternetOptions>>>Security>>> Custom Level>>> Scroll all way down and activate>>>Prompt for User Name and Password. I then re-started OE and it downloaded my folders! thanks this has been bugging me for 6 months.

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Lips McBugler December 7, 2000 at 18:18:49 Pacific

If you want to solve your Hotmail/Outlook problems, the best solution is NOT to use either Hotmail or Outlook. Microsoft use a HTTP mail server for Hotmail which is not supported by most other email clients. Therefore most of us are likely to try to use Outlook - which is of course exactly what Microsoft wants. Why they don't offer POP3 or IMAP access to their mail servers is, in my opinion, to try and prevent us using other email client software instead of their crappy Outlook. To solve all problems just ditch both! I use yahoo's email service with Eudora and I rarely have any problems. There are a plethora of other email services and clients out there. Why restrict your choice to Microsoft?!?!?! Also, consider the number of viruses out there that target Outlook. Why put yourselves through all of this agony for a service that you can get more easily elsewhere? Just a few thoughts. Lips.

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Gary Ivaska December 9, 2000 at 16:59:32 Pacific

Plot thickens. I have mutliple hotmail accounts and all but my main one works and loads all folders and emails perfectly. When I repetivily input the main one the errors occur. I suspect it is a registation error on the orignally email address prior to loading the upgrade to 5.5 recently released.

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Jan Leek December 19, 2000 at 03:25:49 Pacific

YESSSSSSSS!!!!! Had troubles using Hotmail in OE. But after doing the second tip in response #78...problems solved! Thanx Bernard! You're the best! I can even keep using my proxy-server!

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Robert Willie December 28, 2000 at 03:54:08 Pacific

I was getting error 0x800CCC33, "Forbidden". I do not use a proxy and my password is valid. Several people had success with response #35. It is my duty to point out the line in #35 is wrong: http://oe.hotmail.com/secure/hmdata This gives another error "Resource not available". The correct version is: http://oe.hotmail.com/secure/hmdata.asp Not that did me any good, I still had 0x800CCC33 "Forbidden". I'm not sure exactly what fixed it, but here is what I did: 1. Delete hotmail account (go to Tools/Accounts.../Mail, click Hotmail, then Remove) 2. Sat in shock as I realized my archived files were erased with the account! 3. Restart computer 4. Set up a new, existing account (go to Tools/Accounts.../Mail/Add/Mail... then enter email address and password) 5. Enjoyed a moment of bliss as my previously removed files majicly reappeared! 6. Send and receive now work great! I don't know if it was just restarting my computer, or re-creating my account (or both) that did it, but it worked for me so there's your free nickel's worth of advice.

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Luis R. December 29, 2000 at 23:51:59 Pacific

way to go Bernard, resp #78 is the solution to error 0x800ccc32...

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cosmino December 31, 2000 at 13:31:42 Pacific

You couldn't believe how "stupid" the solution is. I've figured out after 2 hours of work. Just install Client for Microsoft Networks and is done. Cosmin

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Paul January 1, 2001 at 22:47:03 Pacific

I have the same problem as Robert (#87), but have tried everything and nothing works. Deleted hotmail account, restarted, put it back in- no moment of bliss. Still "forbidden". I can access my account by going to www.hotmail.com, so all is not lost, but OE is still no good.

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Tom Hudson January 13, 2001 at 19:35:07 Pacific

I never had this problem til I had to get rid of AltaVista. Now using NetZero and Juno, and get the error0x800CCC33. I've tried almost all the fixes listed, and no luck as yet. Is there a killer fix? I'll bet it would work great with MSN ISP for $22 a month. I like Hotmail since I won't have to keep changing email addresses with ISP's but don't like how it functions.

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Prasad Wimalasiri January 14, 2001 at 19:10:34 Pacific

3 cheers for response #83 following #78, Thank you sir !!, whoever you are, Thanks to you my mail works !! No thanks to M$ !!!, they r the worst tech support !